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OYO 24 Sussex, London Paddington

3.0 star property

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Photo gallery for OYO 24 Sussex, London Paddington

Standard Twin Room
Reception
Restaurant
Front of property
Reception

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 Sussex Gardens, London, England, W2 1UL
  • Place, Hyde Park
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪9 min walk‬
  • Place, Marble Arch
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Bathroom Outside of Room

Single Room with Bathroom Outside of Room

Single Room with Bathroom Outside of Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

OYO 24 Sussex, London Paddington

Hotel with a 24-hour front desk, 9-minute walk to Hyde Park
Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
OYO 24 Sussex, London Paddington offers 14 accommodations with coffee/tea makers and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO 24 Sussex, London Paddington, you're just a quick walk from Hyde Park. Free WiFi in public areas and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Hyde Park and Marble Arch
Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Winrose
Winrose
Winrose Hotel
Winrose Hotel London
Winrose London
Winrose Hotel London, England
OYO London 24 Sussex Hotel
OYO 24 Sussex Hotel
OYO London 24 Sussex Hotel
OYO 24 Sussex Hotel
OYO 24 Sussex
Hotel OYO London 24 Sussex London
London OYO London 24 Sussex Hotel
Hotel OYO London 24 Sussex
OYO London 24 Sussex London
Winrose Hotel
OYO London 24 Sussex
OYO 24 Sussex London Paddington
OYO 24 Sussex, London Paddington Hotel
OYO 24 Sussex, London Paddington London
OYO 24 Sussex, London Paddington Hotel London

OYO 24 Sussex, London Paddington Reviews

Reviews

6.4
Rating 10 - Excellent. 38 out of 294 reviews
Rating 8 - Good. 87 out of 294 reviews
Rating 6 - Okay. 84 out of 294 reviews
Rating 4 - Poor. 45 out of 294 reviews
Rating 2 - Terrible. 40 out of 294 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anders

Stayed 1 night in Mar 2024

2/10 Terrible

GRACE

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel dirty poor customer service
Stayed 4 nights in Nov 2023

6/10 Okay

Kylan

Travelled with partner
Liked: Staff & service
Just okay
Stayed 1 night in Oct 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were really kind
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Ok room. Downside was the bathroom for my room was 2 floors below my room. Random but was clean and tidy
Stayed 1 night in Oct 2023

8/10 Good

Stephen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, attentive staff.

8/10 Good

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and were able to leave our bags at reception. The man on reception was friendly, helpful and polite. We checked in at number 30 where the reception is for 24 Sussex. Our room was clean, comfortable and had plenty of tea and coffee facilities. The location was excellent. Close to Paddington and Edgware Road tube so it was easy to get around. The Heron pub was nearby where they do excellent Thai food at a very reasonable price. The hotel provided free croissants and muffins for breakfast which was a lovely touch. The room wasn’t the biggest and not luxury but the price was excellent, the beds were comfy and it was clean. An excellent base for exploring London with lots of pubs, restaurants and shops nearby. All the staff were friendly and helpful and the area felt safe and was quiet at night despite being so central. Would stay again and recommend it.
Stayed 2 nights in Sep 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and it’s very close to everything// I didn’t like the mattresses it’s was air mattress but the room it’s perfect only for 1 person .
Stayed 1 night in Oct 2023

4/10 Poor

Kee Liang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift for persons with disabilities, small space, no air con, shared fridge, very spartan.
Stayed 3 nights in Sep 2023

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2023

2/10 Terrible

Liliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am happy that I only booked a one night stay at this hotel. This hotel is terrible and disgustingly dirty. The bed is old and uncomfortable, the sheets were filled with hair, the carpet is old and dirty and also had hair (apparently it had not been vacuumed), and due to it being so old and dirty my one night was not the most pleasant. The only positive thing was that it had a good shower and the stuff was nice. I will never stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

Jordi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
n/a
Stayed 2 nights in Aug 2023

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID! Stay somewhere else on Sussex Gardens

AVOID! We paid for a cheap hotel so didn't expect much. But the bed was uncomfortable - you could feel the mattress springs. The only sockets to plug your phone in were at the end of the bed or across the room. The shower overflowed all over the bathroom floor because it wasn't sealed properly on the outside and the drainage was insufficient. Someone did come to cut a bigger hole in the shower drain but it made no difference. The PVC shower mat has never been cleaned and very dirty. The door strip to the bathroom is not fixed and loose so a trip hazard. There was a big damp patch on the wall which to be fair may have been from a recent leak upstairs. There was no response to reporting these issues. We had 2 rooms, one had hand soap and shampoo/shower gel. The other had shampoo/shower gel only. Reception insist they do not provide hand soap even though they were the same brand in one of the rooms. It's London and a good location so they can charge what they like and continue to ignore the problems or pretend not to understand you.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Short OK stay in London with a few issues

This was an OK stay, and staff were polite and helpful, although the room we were in had issues that we shouldn't have had to find. The shower was hot & worked well, but did not drain fast enough when the shower was running, so overflowed out of the tray, soaking the bathroom floor. This was partly because the seal between the shower screen and the tray needed redoing, and partly because the drain was not running away fast enough, causing the overflow. There was a large wet damp patch on the wall (this was a basement room), either from a leak above or in the wall. The carpet was stained and dirty in some places and could do with a shampoo or replacement. The non-slip shower mat was rolled up in the corner of the bathroom and was clearly covered in black mould spots and not cleaned, so we didn't touch that, as it was unusable. The tea and coffee and kettle in the room were fine, and the TV worked OK, but had an All in One remote control, which hadn't been programmed fully, so only did basic operation and couldn't be used to display a TV programme guide, for instance. WiFi seemed to be quite good. The bed was reasonably comfortable, but it felt like the mattress was cheap, with some creaky springs in places. Linen and towels were clean and the room overall was fairly clean and very tidy (apart from the shower mat). Door and building entry was by card, which worked well. Overall the stay was OK for a cheap'ish stay in London, but maintenance could definitely be better.
Stayed 2 nights in Aug 2023

2/10 Terrible

Will

Stayed 1 night in Aug 2023

8/10 Good

Hollie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
Room was good for the price. It is close to major subway lines and restaurants. Wasn’t a huge fan of our ground floor window opening up without a screen or protective gate so we kept it shut. Would recommend it to other travelers!
Stayed 3 nights in Jul 2023

6/10 Okay

Elaine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The sink was very small and clogged, literally overflowed onto the floor just while washing my hands. Also had to go out and buy my own soap as the soap bottle that was provided was empty. There was a glass shelf above the sink leaving so very little space between them I could barely get my head over the sink to brush my teeth. The staff was nice, check in and check out was quick and easy.

6/10 Okay

Alex

Travelled with family

Just a basic hotel, not bad.

It was a very basic hotel room. It was clean, but it was very stuffy. The ensuit was also basic and had no soap only shampoo. TV did have netflix though. Arrival was confusing as main reception was further down the block of buildings than the address stated.
Stayed 2 nights in Jul 2023

6/10 Okay

Daniel T

Stayed 1 night in Jul 2023

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good valve hotel. Great location.
Stayed 1 night in Jul 2023

10/10 Excellent

steffen

Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service
It was spot on for the price but we were in the room at the top of the hotel so there was no hot water
Stayed 1 night in Jun 2023

10/10 Excellent

Fraser

Stayed 1 night in Jun 2023

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