Novotel London Waterloo

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Dates

January 2025

February 2025

Minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

24/7 front desk

Gym

Room service

Bar

Parking available

Explore the area

113 Lambeth Road, London, England, SE1 7LS

St. Thomas' Hospital
‪8 min walk‬
Westminster Bridge
‪12 min walk‬
Westminster Abbey
‪13 min walk‬
London (LCY-London City)
‪40 min drive‬

Room options

Executive Room, 1 Queen Bed with Sofa bed

Very good

32 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Executive Room, 1 Queen Bed

Very good

32 sq m
Sleeps 2
1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

Very good

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Very good

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 1 Queen Bed with Sofa bed

Excellent

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Air conditioning

Gym

Breakfast available

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Art Deco London hotel in London City Centre with a fitness center

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel London Waterloo's great location. During your stay, you're just a quick walk from St. Thomas' Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym and a playground
Guests have great things to say about the local sightseeing and the helpful staff
Within a 15-minute walk of London Eye and Westminster Bridge
Pets welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 24 per night)
Electric car charging station on site

Food and drink

Full breakfast available for a fee daily 6 AM–10 AM: GBP 21 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Elements

Things to do

Arcade/games room
Fitness centre
Playground

Family friendly

Arcade/games room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station
Conference centre (2153 square feet of space)
Meeting rooms

Outdoors

Garden
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free newspapers
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 21 per person
Self parking fee: GBP 24 per night
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel

Novotel Hotel London Waterloo

Accor London Waterloo

London Novotel Waterloo

Novotel London Waterloo England

Novotel London Waterloo Hotel London

Novotel London Waterloo Hotel

Novotel Waterloo Hotel

Novotel London Waterloo

Novotel Waterloo

Novotel London Waterloo Hotel

Novotel London Waterloo London

Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Jessica

17 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Avinesh

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional stay! Wonderful staff, friendly and attentive. Room was immaculately clean and cozy. Felt very safe and secure. The hotel's restaurants served delicious food, exceeding my expectations. Highly recommend for outstanding service, pristine accommodations, and great dining.

Stayed 4 nights in Oct 2024

8/10 Good

Bob

5 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Travelled with family

23 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

TERRIBLE! Stay away from this property. We found bedbugs in our room (the hotel even confirmed that it was a bedbug) and the hotel did nothing except offer to move our room. Not even an apology. On the contrary- they tried to blame us!! They stated that there was “no way” that it could’ve come from their hotel. The rooms were worn down and they wouldn’t refill toilet paper or hand soap. Terrible experience. If I could give zero stars I would. Avoid this place at all cost. However I will say it was ideally located and they had a water bottle fill station which was nice.

Stayed 4 nights in Sep 2024

10/10 Excellent

Oskar

16 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

ROSALYNN

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was nice but very expensive!!

Stayed 1 night in Sep 2024

6/10 Okay

irina

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

JEREMY

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nr London eye and various eating establishments also bus and Uber links. A great hotel only the evening food is poor. Had a lasagne with no meat

Stayed 2 nights in Aug 2024

8/10 Good

Subarno

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2024

10/10 Excellent

Anaid

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, the room was in 5th floor, very nive and confortable, breakfast good, near to Big Ben, London Eye, river. In front of the hotel bus stop. Definitive I recomendend it. Thank you!!

Stayed 3 nights in Aug 2024

10/10 Excellent

Ilya, Brooklyn

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Great service

Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, great breakfast, nice staff. Will stay again!

Stayed 5 nights in Aug 2024

10/10 Excellent

Mahmoud Ahmad, Branford

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Close to major sight seeing

Stayed 7 nights in Aug 2024

4/10 Poor

Shelley

Travelled with family

15 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Hotel is tired (compared to other no items in London we have stayed in), toilets in public areas no clean and the decor in the room was poorly maintained. Reception staff were polite and helpful, restaurant delivered poor service. We chose to eat in the hotel on our first night. Restaurant was quiet, but it took an age for anyone to take our order. Ordered a child’s meal, asked if they could swap juice for milk, was told no (what restaurant doesn’t give milk as an option for a child’s drink or offer some flexibility), was told I had to order child dessert at the same time as the rest of the food and not decide after the main! Childs starter came out with the other main meals, not before. Asked for ketchup and mayo, had to pay £1.50 each for each small jar. Asked for vinegar, and got presented with a bowl of it… very random. We were asked for room number on arrival at restaurant for the bill to be added, only to be shouted at when we started to leave having not paid. The family room we booked had the sofa bed made to a double, not 2 singles. Reception were quick enough to get us 2 duvets for the first night, only for housekeeping to put it back to a double the second night! Towels were changed after first night, normal practice to only change if they’re not hung up. Breakfast was ok, supplies not replenished very quickly, at times no plates in sight, no juice, no bread, and half the hot food missing. But there was however a bowl of ketchup to help yourself too!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

American traveler review- Convenient property to Big Ben/ parliament. Just across the bridge, about a 10 min walk. Not a lot of restaurants or conveniences in the immediate area. Hotel serves breakfast. Shower and bathroom doors supposed to be mirrored, but can see through them. No laundry room on site, but you can pay to have the hotel do it. Beds were comfortable, hotel and room rooms are clean. But if I were a tourist looking for a hotel close to the sites, there are others more convenient.

Stayed 9 nights in Aug 2024