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Novotel London Waterloo

4.0 star property

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Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
113 Lambeth Road, London, England, SE1 7LS
  • London Eye
    ‪14 min walk‬
  • Big Ben
    ‪15 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LCY-London City)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night

Marlin Waterloo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, (2190)
The price is €193
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Marlin Waterloo

About this property

Novotel London Waterloo

Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel London Waterloo's great location. During your stay, you're just a quick walk from St. Thomas' Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of London Eye and St. Thomas' Hospital
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1005 reviews
Rating 8 - Good. 339 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vicky

Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location convenient underground parking onsite
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with the kids over Christmas and we had a lovely time. Facilities were clean and everything worked perfectly including the shower, fridge and chrome cast on the TV which made our stay much more comfortable than we’ve been at some other well known hotels. Room service was completed daily. Parking was easy to pre-book, plus it’s secured underground. The location was really good as the kids and I took frequent short walks and getting into the main tourist areas of central London was just two or three bus stops away. The whole experience was just stress free and the staff were always friendly and helpful. We would definitely return to this hotel the next time we visit London.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant staff
Stayed 3 nights in Dec 2024

4/10 Poor

Geoff

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower drained so slow plugged so bathroom floor floods. Pathetic everyone must complain but it never gets fixed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great location, wonderful service and amazing breakfast including a range of vegan and gluten free options!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

YANFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful place to stay! My only negative is due to the fact that we had four people and the room was on the smaller side. We knew this going in so it wasn’t a big issue.
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Cody

Stayed 2 nights in Nov 2024

8/10 Good

Varda

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great stay, staff were super helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Dario

Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located with lots of eating options around. Walking distance to the tower of London.
Stayed 4 nights in Oct 2024

8/10 Good

Sajana

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Isabel

Stayed 4 nights in Sep 2024

10/10 Excellent

Kyri

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Stayed 2 nights in Oct 2024

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