Novotel London Waterloo

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Dates

March 2025

April 2025

Minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available
24/7 front desk
Room service
Gym
Bar
Parking available

Explore the area

113 Lambeth Road, London, England, SE1 7LS

London Eye
‪14 min walk‬
Big Ben
‪15 min walk‬
Buckingham Palace
‪4 min drive‬
London (LCY-London City)
‪40 min drive‬

Room options

Executive Room, 1 Queen Bed with Sofa bed

32 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Executive Room, 1 Queen Bed

32 sq m
Sleeps 2
1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed (Premium)

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Air conditioning
Gym
Breakfast available

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Family-friendly hotel with a fitness center and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel London Waterloo's great location. During your stay, you're just a quick walk from St. Thomas' Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym and a playground
Guests have great things to say about the location and the helpful staff
Within a 15-minute walk of London Eye and St. Thomas' Hospital
Pets welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 24 per night)

Food and drink

Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Elements

Things to do

Arcade/game room
Gym
Playground
TV in common areas

Family friendly

Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Computer station
Conference centre (2,153 square foot of space)
Meeting rooms

Outdoors

Garden
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 21 per person
Self parking fee: GBP 24 per night
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel

Novotel Hotel London Waterloo

Accor London Waterloo

London Novotel Waterloo

Novotel London Waterloo England

Novotel London Waterloo Hotel London

Novotel London Waterloo Hotel

Novotel Waterloo Hotel

Novotel London Waterloo

Novotel Waterloo

Novotel London Waterloo Hotel

Novotel London Waterloo London

Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Geoff

Travelled with family

23 Dec 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Shower drained so slow plugged so bathroom floor floods. Pathetic everyone must complain but it never gets fixed.

Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Travelled with family

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option

Great location, wonderful service and amazing breakfast including a range of vegan and gluten free options!

Stayed 3 nights in Dec 2024

10/10 Excellent

Jack

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

YANFEI

Travelled with family

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

8/10 Good

Kristina

Travelled with family

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Wonderful place to stay! My only negative is due to the fact that we had four people and the room was on the smaller side. We knew this going in so it wasn’t a big issue.

Stayed 3 nights in Nov 2024

6/10 Okay

David

3 Dec 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 5 nights in Nov 2024

6/10 Okay

Stephen

Travelled with family

29 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

8/10 Good

Cody

23 Nov 2024

Stayed 2 nights in Nov 2024

8/10 Good

Varda

19 Nov 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Business traveller

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great stay, staff were super helpful

Stayed 1 night in Nov 2024

10/10 Excellent

Dario

11 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Philip

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcela

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfectly located with lots of eating options around. Walking distance to the tower of London.

Stayed 4 nights in Oct 2024

8/10 Good

Sajana

4 Nov 2024

Liked: Property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with family

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Isabel

30 Oct 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Kyri

25 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Oct 2024

8/10 Good

Sushrut

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent stay

Stayed 2 nights in Sep 2024

8/10 Good

Jessica

17 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Avinesh

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional stay! Wonderful staff, friendly and attentive. Room was immaculately clean and cozy. Felt very safe and secure. The hotel's restaurants served delicious food, exceeding my expectations. Highly recommend for outstanding service, pristine accommodations, and great dining.

Stayed 4 nights in Oct 2024

8/10 Good

Bob

5 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Travelled with family

23 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

TERRIBLE! Stay away from this property. We found bedbugs in our room (the hotel even confirmed that it was a bedbug) and the hotel did nothing except offer to move our room. Not even an apology. On the contrary- they tried to blame us!! They stated that there was “no way” that it could’ve come from their hotel. The rooms were worn down and they wouldn’t refill toilet paper or hand soap. Terrible experience. If I could give zero stars I would. Avoid this place at all cost. However I will say it was ideally located and they had a water bottle fill station which was nice.

Stayed 4 nights in Sep 2024