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"Hotel was in a great location. Needs a bit of attention with cleanliness and staff efficiency at the bar " More
5 Nov 2024 by Novotel London Waterloo
Dear Karsten,Thank you so much for your amazing score! We are absolutely delighted to hear that you had such a wonderful stay with us. It’s fantastic to know that we met your expectations in every way. Thank you for choosing Novotel London Waterloo it was a pleasure to have you with us. We would love to host you again in the near future and provide you with another perfect stay. We look forward to welcoming you back soon!Best regards,Novotel London West
24 Jul 2024 by Novotel London Waterloo Team
Dear Kati, Thank you for taking time for your review. We are glad to hear that you have enjoyed your stay and you found our location suitable for your stay in London. We hope to see you very soon. Best Regards,
10 May 2024 by Novotel London Waterloo Team
Dear Kati, Thank you for your review. Regards,
2 May 2024 by Novotel London Waterloo Team
Dear Melanie, Thank you for your review. Regards,
28 Apr 2024 by Novotel London Waterloo Team
Dear Maryline, Thank you for your rating.
24 Apr 2024 by Novotel London Waterloo Team
Dear Paula, Thank you for your rating.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Children aged under 16 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
