Novotel London Tower Bridge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Tower Bridge

Serves breakfast, lunch and dinner
Sports facility
Exterior
Premium bedding, in-room safe, desk, soundproofing
Sports facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
10 Pepys Street, London, England, EC3N 2NU
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • Sky Garden
    8 min walk
  • London (LCY-London City)
    26 min drive

Room options

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Novotel London Tower Bridge

Hotel with a fitness center, a short walk to Tower of London
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Tower of London and Tower Bridge
  • Cats and dogs welcome for a fee
Novotel London Tower Bridge offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Keepers Restaurant
  • Keepers Bar Lounge

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (484 square feet)
  • Meeting rooms - 7

Outdoors

  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 80
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Willem

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great propertt.
Stayed 6 nights in Aug 2024

8/10 Good

SREEVAMSY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel from across the Tower Hill tube station. Really good breakfast options.
Stayed 4 nights in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mo Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to circle line metro and southern railway station, very convenient to main attractions Quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location a block from the London Underground (Tower Hill). The buffet breakfast was outstanding, with fresh bakery products regularly replenished. The front desk personnel were always courteous and there to assist. The room was very nice and well maintained throughout our stay. We would absolutely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff
Stayed 3 nights in Aug 2024

6/10 Okay

Carrie

The front desk clerk was extremely rude to us, and the beds felt like boards. The location is great for London Tower and some good pubs.
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Enjoyed drinking water refill stations by elevators.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed as went for a show, was lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, steps from Underground Tube station and to Tower of London - staff were friendly; Breakfast buffet was great - room was a bit small, though size was mentioned at time of booking - if anything, wish the single bed (we had a 3 occupancy room) was quite small
Stayed 5 nights in Jul 2024

10/10 Excellent

AHMED

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

LOWELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very compact. Small but efficient. But.
Stayed 7 nights in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fantastic location
Excellent hotel which in a fantastic location. A few minutes away from nearest tube and only 5 minutes from the Tower of London and the River Thames. The hotel was clean, modern and comfotable. Credit also to the reception staff who were friendly, welcoming and attentive. We will be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central city location and only steps to the subway
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to get to by train, and easy to navigate from during our stay. The location is excellent. The room was nice and clean, our bed was comfortable and the kids (6 &13) seemed comfortable on the sofa bed. Three minor things: The shower had frosted glass so the whole family could see the outline of whoever was in the shower. The water cooler on our floor wasn’t working so we had to fill our water bottle on a different floor than we were staying. And the view was of a messy rooftop. Not dealbreakers for us as everything else was lovely, including staff at the front desk.
Stayed 3 nights in Jun 2024

6/10 Okay

Ifeanyi

Travelled with family
Disliked: Staff & service
I recently stayed at your hotel during my 11-day trip to the UK, and unfortunately, my experience was marred by an issue at check-in. Due to the enforcement of certain policies, I was unexpectedly required to pay an additional 1,155 GBP for an extra room for four days to accommodate my 5-year-old daughter. While I did pay this amount, it was done reluctantly. I believe that Novotel, a brand I consistently choose for my travels regardless of the country, could implement more family-friendly policies that accommodate young children without imposing such significant additional costs. This experience has left a negative impression on what was meant to be a memorable family vacation.
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well located and modern hotel. Clean and reasonably well appointed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room good and very clean, Shower great. Room temperature just right. Breakfast choice good but hot food only Luke warm, coffee machine makes a good coffee. Reception excellent. Complaint made about bar staff which was resolved by reception. Expensive for 1 night but like most London hotels you have to accept it.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our 2 night stay in London due to our flight being canceled. Some sites are walkable and others a short tube ( subway ) ride away. Nice room and attentive staff. Tube is very cheap and easy to use even from Heathrow to the hotel. No need to purchase a card just use a separate credit card for each passenger to scan through the gate. Very low maximum daily rate which is automatically calculated on each card. Highly recommend this hotel!
Stayed 2 nights in Jul 2024

6/10 Okay

Kazutaka, Mountain View

Average
Stayed 3 nights in Jun 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the underground station. The rooms are clean, spacious with excellent shower/bathroom facility. The breakfast was excellent as was lunch and dinner menu.
Stayed 1 night in Jul 2024