Novotel London Paddington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London Paddington

Front of property – evening/night
Exterior
Exterior
Terrace/patio
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Paddington Central
    ‪3 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • Kensington Gardens
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Paddington

Art Deco London hotel in London City Centre with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests speak favorably about the location and the overall condition of the property
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.
Elements - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elements

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Feather duvet
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1004 reviews" "
Rating 8 - Good. 334 out of 1004 reviews" "
Rating 6 - Okay. 117 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JARBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2024

8/10 Good

Jen

Stayed 1 night in Sep 2024

8/10 Good

Kristel

Travelled with family
Liked: Staff & service
Overall it was a good stay for 2 nights. Carpets are stained, which that's why I didn't leave a higher rating on cleanliness. Staff don't always greet you when you arrive, it seems a more impersonal hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raina

Stayed 2 nights in Oct 2024

6/10 Okay

jascha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy, convenient stay after an event at Wembley. Check in was a bit odd, the staff are on a table. So there’s no clear queue which caused a little friction between people. But they let us check in at 2pm no issues. We had an executive family room (2a & 1c) which was clean. However no bed for the child. Had to call housekeeping to have the sofa made up which took about half an hour. Then we realised the following morning that there was no extra towels etc for 3rd person so do double check. Lovely nespresso machine which sadly didn’t work. Only one small bottle of water in fridge which seems strange for 3 people. Hotel covered in scaffolding but doesn’t affect stay at all. Area itself is GORGEOUS. So close to Paddington but idyllic, the canals boats etc are beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service from to leaving. We would use this hotel again as it was ideal for us.
Stayed 3 nights in Sep 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property seemed outdated inside. There were no power outlets by bed and the bathrooms were mediocre. The food was very good in the restaurant and services was great.
Stayed 2 nights in Sep 2024

8/10 Good

Pawan Kumar, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and walkable from Paddington station. Price high but may be appropriate for London 😌
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonietta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Novotel, was impressed. Lovely room and facilities, although I didn’t get to see swimming pool. Lovely quiet location, with shops, cafe and diners. Closely located to station although I did get lost to find it. Staff were helpful, the only thing that seemed awkward was that Reception were seated very low on table. Definitely recommend for solo travellers and their dogs. Thank you.
Stayed 1 night in Sep 2024

4/10 Poor

Gari

Travelled with family
Pet friendly more like profit from pets
Pet friendly is not the word I would use pet surcharge £50 for a 4 kg dog to stay in the same room. No bowl provided nothing for the £50 not what I would Call pet friendly do not profit from pets
Stayed 1 night in Sep 2024

6/10 Okay

Hiwa

Stayed 8 nights in Aug 2024

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Friendly and efficient. Great breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tiffany, Watchung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was ongoing construction during the day 9-5 and scaffolding in front of our windows. We had to keep drapes closed. We were not in the room during the construction hours so did not impact us. Hotel was clean and conveniently located and reasonably priced. We had a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush few days. The building work didn’t detract from our stay. Clean, well equipped room. We loved the clean pool, good gym and provision of towels and good toiletries was appreciated.
Stayed 1 night in Aug 2024

8/10 Good

Paul, San Diogo

Travelled with family
Liked: Staff & service, amenities
The rooms are dated, specifically the carpet was stained. The room we reserved was not ready upon arrival, after 5 pm, as they booked the wrong room, however, the staff worked hard to mend their mistake.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was so friendly and welcoming. They went out of their way, whenever possible, to meet our needs and make us feel comfortable. The hotel was clean and we had everything we needed. The room was comfortable, clean and quite spacious. (Though the sofabeds are probably best on a short-term basis.) We were pleased with the location - very central and in the immediate vicinity of Little Venice, which is an area that we are drawn to. We also love the immediate neighborhood with the inviting garden walkway to the hotel entrance. The only reason for a slightly lower score on property condition was the current renovations. The renovations were a slight minus, though we found that this did not have a great effect on our stay. (There is notice of the renovations on the hotel website. And the situation is temporary.) All in all, a great hotel option! - and we will be returning.
Stayed 11 nights in Aug 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Be aware: there is building work underway on the outside of the hotel which means scaffolding and workmen outside windows, and drilling noise from 9am until 5pm. We did not find this out until we checked in! The official Accor website only shows this if you open the "Hotel Information" box, and states this will be the case from January until November 2024. It is NOT MENTIONED in the Expedia details, only in the customer reviews (which we unfortunately did not read before making a last-minute booking!). Having said that, the staff were extremely friendly, patient and helpful, and the noise did not affect us as we were out all day. The location in Paddington Central is ideal for accessing the tube, with all central tourist attractions within a few stops. There is an excellent selection of bars, coffee shops and restaurants around the picturesque canal setting. The bathroom faciltiies in our room were a bit dated and could do with modernising. However when we reported in the morning that our shower door was leaking it had been dealt with by the time we returned for dinner.
Stayed 4 nights in Aug 2024