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Novotel London Paddington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Paddington

Front of property – evening/night
Exterior
Exterior
Minibar, in-room safe, desk, soundproofing
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Paddington Central
    3 min walk
  • Hyde Park
    16 min walk
  • Kensington Gardens
    18 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
Novotel London Waterloo
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is €464
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Novotel London Waterloo

About this property

Novotel London Paddington

Art Deco London hotel in London City Centre with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests speak favorably about the proximity to public transportation and the area's walkability
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.
Elements - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elements

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Feather duvet
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from April 26 2024 to November 30 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 48 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location; very walkable to Paddington Station from where you can get anywhere in London. The staff were superb, the hotel was clean and very modern and the rooms quite spacious and comfortable. The area around the hotel was very quiet but within a short distance there were lots of lively dining spots. The breakfast had lots of wonderful choices for all tastes. We would definitely return to this hotel for future stays in London.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tiffany, Watchung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and standard of accommodation. A perfect stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Elka

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slightly out of the way for our itinerary but that was our choice. Room was for 2 adults 1 child and room was only made up for 2 (happens in a lot of places and was quickly rectified). However, building work going on at the hotel, scaffolding up and some noise. When we got to the room, could not see out of windows due to scaffolding and covering. This was not explained on Expedia site or communicated by the reception staff at check in. We were glad we arrived on a Friday, as not sure who would be outside your window waking up on a working day!
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, staff were so helpful and couldn't do more for me and my 2 kids. Convenient for Paddington train and tube station.
Stayed 1 night in Aug 2024

8/10 Good

Lanning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Had a leak in the bathroom that was taken care of quickly. Two foldout beds were opened, even though we did not need them for two people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Zahir Abdul Shamsudin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately had construction going on which was noisey
Stayed 3 nights in Aug 2024

4/10 Poor

Mariana

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great area
Stayed 4 nights in Jul 2024

10/10 Excellent

chiu

Stayed 1 night in Jul 2024

10/10 Excellent

Ailish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. Would have greatly appreciated being told there was extensive renovations being carried out to the hotel exterior. Our view from our room (previously fabulous) was of scaffolding and tarp and tools. Nothing else at all. Very very disappointing. It was a special birthday surprise trip for my husband.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I didn’t not know they were doing such an expansive renovation that would be so loud. We travelled with a little one so this wasn’t great for us.
Stayed 3 nights in Jul 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is currently under construction- they start drilling and banging very early. They don’t verbally mention this upon check-in. It is a small blurb on their welcome letter. You have to book a time to use the pool and it closes very early ( not convenient or spontaneous). Not good value for the money because of the above reasons. Otherwise, it is a good location and clean room.
Stayed 1 night in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several problems with the hotel. First, when booking with Expedia we were not told that the hotel was under construction. Our room was not very clean. The bathroom sink took about 20 minutes to drain after each use. There were only 2 usable electric outlets which does not work well for family with many devices to charge. I would not stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Taylor

Stayed 6 nights in Jul 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I gave 4 out of 5 stars for Property Conditions & Facilities is because the outside of the hotel was under construction. And that’s only because I think I should have been notified prior to my stay. Otherwise, everything else was lovely. Constantly clean and easy to navigate layout. And though I had limited interaction with staff, any time I did speak to anyone, they were all great!
Stayed 6 nights in Jul 2024

10/10 Excellent

Nai Shing Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property bis easy for access to Underground and Railways with a short walk of 10mins. The surroundings are attractive with the grand Union Canal. The staff there are helpful and the breakfast included is a very good quality English breakfast. The Ac worked very well and quiet. Our room was not cleaned daily during our 9 days stay. But once we asked the reception, it was cleaned. We killed a crawling bug - about 3cm on our room carpet. So we requested the room to be cleaned that day!
Stayed 9 nights in Jul 2024

10/10 Excellent

Lynn Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel
Stayed 3 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness
Good experience with some questions about the faci
The Novatel in Paddington is a reasonable place to stay. However, on this occasion work was being undertaken every week day, limiting our enjoyment. The bathroom/toilet is an interesting configuration. It is great that the toilet is separate. However, the bathroom is the only place to wash ones hands. Were there supposed to be hand basins in the toilet? COVID has introduced us to hand sanitizer which is an option for the individual to provide. Check in was ordinary, with noone coming to advise us our room was ready even though we had collected our laptops and were using the area nearby. The bed was fine, as were the towels, but not special. The lobby area is good. The bar area is great with power points, another excellent feature of the bedroom. This was a good size with nice hanging space and full length mirrors. So, for me a bit of a mixed bag. Probably I'd stay there again but feel I'd also look at other options.
Stayed 8 nights in Jul 2024

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