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Nayland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nayland Hotel

Exterior
View from property
Classic Triple Room
Lobby
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
132-134 Sussex Gardens, London, England, W2 1UB
  • Hyde Park
    7 min walk
  • Kensington Gardens
    8 min walk
  • Paddington Central
    11 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 16.8 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • 8.4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 11.5 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is €74
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includes taxes & fees
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About this property

Nayland Hotel

Victorian London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Nayland Hotel offers 40 accommodations with safes and hair dryers. 28-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Nayland Hotel. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and coffee/tea in a common area
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Nayland Hotel also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Room service is available.

Languages

English, Hindi, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 8 for adults and GBP 4 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 8 for adults and GBP 4 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Nayland
Nayland Hotel Guest House
Nayland Hotel Guest House London
Nayland London
Nayland Hotel London
Nayland Hotel
Nayland Hotel London, England
Nayland Hotel Hotel
Nayland Hotel London
Nayland Hotel Hotel London

Nayland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 132 out of 580 reviews" "
Rating 8 - Good. 239 out of 580 reviews" "
Rating 6 - Okay. 126 out of 580 reviews" "
Rating 4 - Poor. 49 out of 580 reviews" "
Rating 2 - Terrible. 34 out of 580 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find
Lovely convenient location. Excellent staff. Will be returning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness
Breakfast was very good, and the breakfast staff too.
Stayed 4 nights in Sep 2024

8/10 Good

Mads

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly,helpful staff,great location. Room eas hreat and coffee bar was nice.Missed having kettle in my room as I travel with my own tea,hot chocolate etc. Definitely would recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Theresa

Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Loved this hotel, very comfortable beds and great location. Staff were so friendly and helpful and it was great price for all you got.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ahmed Abdelaziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and close to everything.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Handy place for a nights stay
Great location lovely staff
Stayed 1 night in Sep 2024

4/10 Poor

Jason

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
3rd world style accomodation
Average room. No air conditioning. Right next to a stair case so lots of noise and footsteps all night making it hard to sleep. Pillows were flat. Overall, an ok room if you need a cheap quick place to sleep.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
I stayed with one other person in a double bed room. It was clean and quiet. The rooms are outdated and some things like the carpet and curtains are a bit shabby. The light over the bed had a number of dead bugs in it. The bathroom could use some sprucing, but felt clean. The showers are incredibly small. I am an average sized woman and I couldn’t bend down in the stall. If you are plus sized, I’d worry about being able to fit. The door didnt close all the way in the shower and made the entire bathroom very wet. The toiletries are adequate for the price point but could have used more than a 3-in-1 and wafer soap. There is no air conditioner but it was not hot during our stay so it is moot. The breakfast is fine but if you’re a picky eater like me you may find it challenging. The staff is friendly and courteous. An okay budget pick, I would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
They made me feel very comfortable in a big town. I woild go therte again for sure. So easy to get off the train at Pattington and walk to the hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Ben

Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff, just what we needed for a short London visit. Clean, tidy rooms and comfortable beds.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darcy

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Welcoming stay
Traveled with family Good base for sight seeing close to Paddington tube station. Usman on reception was very welcoming and helpful the world needs more people like this. Breakfast basic but fills the gap staff very friendly. Really enjoyed our stay
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Nayland Hotel were extremely helpful with all of our needs. The triple room was clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived having a fan in the room that did not rattle.
Stayed 6 nights in Aug 2024

2/10 Terrible

Ellie

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel close to Paddington station (Heathrow Express) so idea for overnight stay or, as we did, 3 or 4 dsay short break in London. Will stay there again. Also, would recommend The Victoia pub neaby fo drinks and meals.
Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accessible to the paddington train. The one we rented are 2 twin beds just enough to occupy the whole space which is very small. The bathroom is small but very clean. No AC only fan but the weather is cool outside.. I am happy with place . I like the coffee and tea with hot water with a plate of cookies in the morning. I will go back to that place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
To be honest I really enjoy the stay at the Nayland hotel, the bed was comfortable and everything was really clean. We even had a complimentary breakfast which was really good and full of stuff. Me and my friend we always took candy from the reception and everybody was really nice. Perfect location. The only bad thing it’s that the room was small but it didn’t matter too much.
Stayed 3 nights in Aug 2024

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