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3.8 out of 5
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See all 13 ebookers Reviews

"Very convenient for our visit to Royal Albert hall " More

By a verified traveller on Mon 21 Feb 2022

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Montana Hotel London ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Montana Hotel London

Everyone (7) Couples (1) Family (2)
1 out of 5
Dirty and unkempt in the reception area, furniture stacked high and blocking access. No information given on arrival - just given a key card and left alone. No friendliness or help from Reception staff. Stayed in Room 110 - which is directly above the main door and adjoining Indian restaurant. Woken up shortly after 6am by staff in restaurant emptying bins, breaking glass, and banging with hammers as they were ripping up the carpet. No idea why the hotel put us in this room when they knew the work was going to start that morning and that our room would be affected by the noise. Room itself shoddy - like a 1970s B&B with flocked wallpaper and polystyrene ceiling tiles. No water available in Room and only one bath towel given. Also the air conditioning unit was held together by brown parcel tape, and wouldn't work during the night as the tape had come loose and blocked the air vent. Photos available if the Hotel wishes to reply to me. Bathroom itself is dangerous, as there is a step up into the bathroom which is concealed by the bathroom door. Not suitable for people with mobility issues or young children. No apology or explanation given for the poor service on check on, despite raising it with staff. Honestly don't know how or why this hotel has such a high rating. It's dated, very basic and completely overpriced for the service your receive. The worst hotel we've stayed in in London.

Posted by on 17 Jul 2023

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4 out of 5
Very convenient for our visit to Royal Albert hall

Posted by on 21 Feb 2022

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5 out of 5

Posted by on 22 Dec 2021

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4 out of 5
Bathroom spotless, quiet room, fridge very useful, great location for underground access. All staff pleasant & courteous. Would stay again & recommend to others.

Posted by on 25 Sep 2019

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Comment from Hotel Management

27 Sep 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for taking the time to review your recent stay with us at the Montana Hotel. We are delighted we left you with a memorable experience and we would like to thank you for your compliments on our courteous staff and great location. We hope to have the pleasure to welcome you back soon. Best Regards, Maria Carlucci Operations Manager Asst.

2 out of 5
Majoitus kellarikerroksessa tuotti karvaan pettymyksen. Aamupala oli hyvä sekä palvelu toimi, hyvä sijainti.

Posted by on 21 Jan 2023

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3 out of 5
Huoneessa todennäköisesti hometta, todella tunkkainen ja outo haju. Aamulla päänsärky joka helpotti heti kun pääsi ulos sieltä.

Posted by on 18 Sep 2022

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4 out of 5
Tulimme hotelliin ja saimme ensi kellarikerroksesta huoneen, jossa ei matkapuhelinverkko ei toiminut ja wifi ei ollenkaan tai hetkittäin erittäin heikosti.Huoneesta oli näköala sisäpihaan, niin, että ikkuna oli maatasossa ja siellä oli ummehtunut haju. Huone oli myös todella ahdistava ja ikkuna maatasossa suoraan pienelle sisäpihalle. Pyysin huoneen vaihtoa ja saimme onneksi tilalle mukavan huoneen katunäköal, missä verkko toimi ja oli ihan siisti

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for taking the time to review your recent stay with us at the Montana Hotel. We are disappointed to learn that the first room did not meet your expectations however, we are pleased to hear that our staff assisted you efficiently in providing you a with a different room. We hope to have the pleasure of welcoming you back soon. Warm Regards, Maria Carlucci Operations Manager Asst.

5 out of 5
Siisti hotelli ja erittäin ystävällinen henkilökunta.

Posted by on 4 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for your kind compliments on our friendly staff and for highlighting our high standard of cleanliness. We are pleased you enjoyed your recent visit and we really hope to have the pleasure of welcoming you back to the Montana Hotel soon. Warm Regards, Maria Carlucci Operations Manager Asst.

5 out of 5
Schönes Hotel (entspricht den Bildern auf der Website) an sehr guter Lage, wenige Meter von der U-Bahnstation Gloucester Road entfernt. Sehr freundliches, zuvorkommendes Personal. Einzig nachts etwas laut durch den Strassenlärm, die Fenster dichten diesen nicht mehr ab.

Posted by , from Luzern on 4 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, Thank you for your positive feedback. We really appreciated your compliments on our great location but most importantly on our courteous and friendly staff. We hope to have the pleasure of welcoming you back to the Montana Hotel soon. Yours Sincerely, Maria Carlucci Operations Manager Asst.

4 out of 5

Posted by on 3 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Maria Carlucci Operations Manager Asst.

Dear Guest, We are pleased that you enjoyed your recent visit to the Montana Hotel. We are delighted to receive your wonderful score, meaning that your experience with us has been fully positive and pleasant. We look forward to hosting you during your next visit to London. Best Regards, Maria Carlucci Operations Manager Asst.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.