Along with a restaurant, this smoke-free hotel has a front-desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features like free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include a front-desk safe and an ATM
Guests have great things to say about the helpful staff and the location
Steps from Oxford Street and 14 minutes by foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front-desk safe and an ATM.
This 3-star London hotel is smoke free.
Mermaid Suite Hotel has a restaurant on site.
Languages
Arabic, English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
1 restaurant
Family friendly
Free cots/infant beds
Conveniences
ATM/banking services
Front-desk safe
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Free cots/infant beds
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 50.0 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: GBP 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 126 out of 496 reviews" "
10 - Excellent
126
Rating 8 - Good. 193 out of 496 reviews" "
8 - Good
193
Rating 6 - Okay. 99 out of 496 reviews" "
6 - Okay
99
Rating 4 - Poor. 50 out of 496 reviews" "
4 - Poor
50
Rating 2 - Terrible. 28 out of 496 reviews" "
2 - Terrible
28
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Naomi
Travelled with partner
3 Oct 2024
Liked: Cleanliness, staff & service
Close to shops and underground. They just need to remember milk in the room for the tea and coffee.
Naomi
Stayed 1 night in Oct 2024
4/10 Poor
Christopher
30 Sept 2024
Christopher
Stayed 1 night in Sep 2024
6/10 Okay
Terri
Business traveller
27 Sept 2024
Liked: Staff & service
Not what i was expecting at all however it was in a verygood location and it was very cheap in comparison to other hotels.
Our stay started off disappointing as we carried all of our bags up the narrow stairwell to check in, only to find out that our room was not even in the same building, but across the street instead. However, we arrived to our private & HUGE family room with plenty of beds and space. The shower was perfect & was in its own room with sink/mirror. The toilet was in another room with sink/mirror making it convenient for multi-person sharing. The wifi was strong and beds were cozy. The only things that bothered us were the dirtiness of the walls/couch and the unclear layout of the hotel. Otherwise, we were quite happy with how it turned out! I would definitely recommend the family rooms for other groups of travelers!
Dianna
Stayed 2 nights in Sep 2024
8/10 Good
Jeffrey
21 Sept 2024
Liked: Cleanliness, staff & service
It was a really good location. Near things I wanted to see and very close to a couple of underground stations. The room was small but fine for one night. I would stay here again
There were only 3 negatives.
1. The man at the desk did not have the best customer service. It wasn’t bad it was just not good
2. The room was different from the pictures online. The bathroom was smaller looking. I didn’t need much but I would appreciate accurate photographs
3. There were very steep narrow stairs to get to the room. If you had health problems or large heavy luggage, this could be a problem. It wasn’t a deal breaker for me but I would have liked to have known
The guy at the desk was friendly. Plenty of space for my family of 4. The fire alarm went off one night. Although inconvenient. Very happy it was nothing. It was handled well.
In a fairly convenient position- if not walkable, then the Tube and other transport in London is fantastic.
The hotel was pokey, tired and fairly clean (shower was not).
The daily room service was nice and the manager was helpful.
The hotel location was brilliant, check in was really straightforward. The room was cheap, cheerful, clean and perfectly located for a gig in Hyde Park. I would definitely stay here again.
Laura
Stayed 1 night in Jul 2024
8/10 Good
Janet
Travelled with group
13 Jul 2024
Liked: Cleanliness, staff & service
Stayed for 1 night was quite happy it served a purpose which was somewhere not too pricey. And within walking distance to Hyde Park. Shower was amazing but the mattress on the bed was a little tired! But actually had my best nights sleep for over a week. Room was clean a little dated. No toiletries although plenty of towels, complimentary tea and coffee but had to ask for a teaspoon. I would stop again for a short stay and a budget hotel in a very good location
Stayed here for 2 nights. Room a good size, beds are very firm, not my personal preference. There was stains on pillow cases and a couple of the duvet covers. Great location.
Great location!! The hotel it’s a bit outdated but it’s clean and comfortable. Right beside stores, restaurants and public transportation. They let us live our suitcases in the hotel after our check out that we can still use the remaining time to go see things before our departing time which was super convenient. Definitely recommend it.
Monika
Stayed 2 nights in Jun 2024
8/10 Good
Andrea
Travelled with family
21 Jun 2024
Liked: Cleanliness
Clean and good value - a little tired maybe and checkin a little slow.
Without small properties like this, we would never have been able to afford to stay in such a great, safe area of London. The room was small but clean and comfortable. We stayed in the family room for 3 people on the 3rd floor (stairs only) My son had a twin bed in a little alcove around a corner. The location was excellent. I was very satisfied with the Mermaid Suite Hotel.