MSK Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MSK Hotel

Lounge
Exterior
Studio, Ensuite
Studio, Ensuite
Apartment, Ensuite | Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
82 Gloucester Place, London, England, W1U 6HN
  • Baker Street
    2 min walk
  • Madame Tussauds Wax Museum
    7 min walk
  • Selfridges
    9 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Studio, Ensuite

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Apartment, Ensuite

  • Sleeps 2
  • 1 Double Bed

Apartment, Ensuite

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

MSK Hotel

Hotel in London, near Marble Arch
Along with self parking, this smoke-free hotel has free WiFi in public areas and multilingual staff. Weekly housekeeping is available.
MSK Hotel offers 23 accommodations. Housekeeping is provided weekly.
During your stay at MSK Hotel, you're just a quick walk from Baker Street. Features include free WiFi in public areas, plus wired Internet in public areas (surcharge) and self parking (surcharge).
  • Free WiFi in some public areas
  • Wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Amenities include a car charging station, a multilingual staff, and an elevator
  • Within a 15-minute walk of Marble Arch and Hyde Park
MSK Hotel offers its guests multilingual staff and an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • Electric car charging station on site

Conveniences

  • Lift

Guest services

  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel 82 London
Hotel 82
82 London
Hotel 82 London London
82 London London
MSK Hotel Hotel
MSK Hotel London
MSK Hotel Hotel London

MSK Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 180 reviews" "
Rating 8 - Good. 68 out of 180 reviews" "
Rating 6 - Okay. 48 out of 180 reviews" "
Rating 4 - Poor. 29 out of 180 reviews" "
Rating 2 - Terrible. 9 out of 180 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

6.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property advertised parking and EV charging which is why it was chosen- it had neither. There was no ability to pay by card, so a bank transfer was required. The staff were helpful and the room was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Ok but not really suitable for business travel
Room was ok, bathroom smelt a little damp but was functional. Room was clean, bed comfortable. Heating was on all night a d couldn't find a way to control it. Biggest problem was payment was only cash or BACS payment, and with no one on reception there was no receipt. Makes it unsuitable for business travellers like me.
Stayed 1 night in Sep 2024

10/10 Excellent

vicky

Liked: Staff & service, property conditions & facilities
Very cute hotel and we got upgraded to a better room which was lovely of them . Very clean and comfortable room and had all we needed. Would definitely go again.
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real disappointment was that the hotel is advertised as having parking however upon arrival we were advised that there is no parking. This needs updating as a matter of urgency as I then had to find a car park and spend an additional £50 on parking.
Stayed 1 night in Nov 2023

2/10 Terrible

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
No hot water all weekend and it was a cold weekend confirmation says bed and breakfast, they don’t even serve breakfast!! We left a teddy bear there which was very sentimental and no one answers the phone, so I’m guessing that’s lost forever !
Stayed 2 nights in Dec 2022

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean & Trendy. Friendly & helpful staff. Nicely decorated room of adequate size with a standard double bed, small fridge, tea & coffee facility, iron, hairdryer, safe. Shower but no bath. No parking although it stated parking was available. No breakfast or restaurant facility but nearby fast food available

10/10 Excellent

debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Perfect little room. Clean modern and well equipped. Only thing to improve would be a fan in room as a little warm
Stayed 1 night in Apr 2022

4/10 Poor

MARION

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
The room was very noisy with a window jammed open. I asked to move but was told they had no other rooms, no offer to help though. There was no one ever in reception to speak with.
Stayed 3 nights in Sep 2021

4/10 Poor

elaine

Disliked: Cleanliness, property conditions & facilities, room comfort
overall ok but not great
Asked for beds to be changed and they didn't get changed on the first day only had 1 toilet roll which ran out so we had to buy our own as reception was closed. Not what the pictures that I booked against. The breakfast was mostly cold as the food was out in warmers which either weren't on or not working. No Bacon (you gotta have bacon). Limited service after hours. The overall stay was ok but owners need to stop cutting corners its unlikely I would recommend this hotel to anyone in the future.
Stayed 3 nights in Jun 2019

4/10 Poor

Donna

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away!!!
We arrived at the hotel early, check in was at 2pm. We asked if we could leave our bags and was told there was a cupboard in the basement, it had no lock!!! We were then told reception closed at 6 so had to go into the city to come back to get the key card to go back out again!! How does a reception close at 6pm!!! Room was clean but in major need of an upgrade, holes in wall where something had been removed, curtain tie backs hanging off the wall. There was a ridiculous amount of timescale in the shower, shower was freezing! Breakfast was a joke. Kitchen was open for all to see, staff too busy having conversations with each other to care that food trays were empty. No bacon, sausage. Room reaked of cooking, strange pizza on offer! Diabolical!! Massively overpriced, would definitely not stay again.
Stayed 1 night in Dec 2018

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to Know before you stay here!!
Was not told that we needed Photo ID at check in and even though I paid in advance said that I would not be staying here without it. Luckily I had a copy of my driving licence with me. Jobworth on reception. Rooms were OK, cleanish... on a positive note, location great and ideal for where we were staying. Need of a paint
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Good stay, comfortable warm room. Excellent breakfast with freshly cooked scrambled eggs. Lift is very small. Only holds 2 thin people! Had an issue when the toilet seat broke. Could have been nasty and been cut! Well positioned hotel for local restaurants and transport links.
Stayed 1 night in Nov 2018

4/10 Poor

Fiona, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t expect much for that price but dodgy wiring, several things not working, and stained sheets not at all good. On the bright side it is handy for Regents Park, quiet and there were plenty of restaurants within 5 mins walk.
Stayed 1 night in Nov 2018

6/10 Okay

Barbara L

Liked: Cleanliness
Disliked: Staff & service
Service & staffing a problem...
TV remote didn't work well & no action taken by staff. despite prior arrangement, returned from side trip with entry card not working - fellow traveler let me in & I had to sleep in the lobby w/o security, no access to shower, no ability to get out to eat, stress & fear, etc. No compensation offered when I wrote letter of complaint. Staff scheduled from 8am but never there until 9am++. Nite service phone busy for over 40 min of trying on night of no-entry, so rec'd no help.
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old facilities Not even a hanger to put my jacket to
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Didn't have breakfast so can't comment on that room functional, cool, comfortable enough and was reasonable price and where we needed so met our expectations
Stayed 1 night in Jul 2018

8/10 Good

Bob, Ottawa Canada

Liked: Cleanliness
Great location
Stayed 6 nights in Jun 2018

8/10 Good

Antria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Clifford

Liked: Property conditions & facilities, room comfort
Nice little budget hotel in good location
Hotel generally of a good standard for a budget hotel. Staff friendly and breakfast adequate. Room was reasonably clean and bed (although a single) was fine. Short walk from Baker Street and Oxford Street.
Stayed 2 nights in Jan 2018

6/10 Okay

Dave, north yorkshire

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed hotel
We arrived on 18 December for 2 nights, and was given a basement room which smelt of damp, self catering facilities with no kettle. The double bed where to single beds push together, shower doors where hanging off not closing properly, on the morning catering staff where sat around on the phone’s at breakfast time.. I’m pretty easy going but wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Dec 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient location
Well kept small hotel in relatively quiet location within easy walking distance of Oxford Street and Marylebone Station. Room fairly small but perfectly acceptable for our one night stay. Wide choice of basic hot and cold foods for breakfast.
Stayed 1 night in Nov 2017

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel
For a London hotel, where single rooms tend to be a cupboard, the room i had was fine, not cramped at all. Nice coffee and a bottle of water is always welcome. Quite warm, but an open window solved that. Very quiet area and hotel. Included breakfast was basic but well presented and started at 0730 on a Sunday which is very convenient. Lots of place to eat a stones throw away and a short walk to Baker street tube and Marylebone
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent service at a lovely hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel 82
The front desk staff were very kind and helpful. great location, very close to public transportation.
Stayed 2 nights in Oct 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
perfect location for where we wanted to go
Stayed 1 night in Sep 2017