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3.8 out of 5
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See all 11 ebookers Reviews

"Great location - cab always available - love the top floor bar and restaurant- all good " More

By a verified traveller on Mon 20 Jan 2020

Points Of Interest

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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed, Business Lounge Access (Park Lane)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Newly Refurbed Buckingham Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Business Lounge Access (Newly Refurbed Oxford Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

London Hilton on Park Lane ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for London Hilton on Park Lane

Everyone (9) Couples (1)
5 out of 5
Great location - cab always available - love the top floor bar and restaurant- all good

Posted by on 20 Jan 2020

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4 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

11 Dec 2018 by Natalie

Dear Guest, I am pleased to read you had a lovely stay with us recently, and we hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

3 out of 5

Rooms were small compare to charges

It was cosy room and charged were high. I was expecting bigger room. Night club was not open. Breakfast was good and view from hotel was good. .......................................................................................... ...... ...... ...... ........ ....... ......... ......... ....... ........ ...........

Posted by , from South East on 25 Mar 2018

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Comment from Hotel Management

12 Apr 2018 by Natalie

Dear Muhammad, Thank you for taking the time to share your feedback with us. I am pleased to read you found your room comfortable although you found it smaller than you had expected. I am also glad that you had the opportunity to have breakfast in the Podium Restaurant and enjoy the lovely views from the hotel. We hope that you would consider staying with us again in the near future. Kind regards, Natalie Tam Guest Services Manager

4 out of 5

Nice hotel opposite Hyde park

We stayed here recently for one night as a birthday treat. Rooms are comfortable and clean dated but traditional and pleasant. Breakfast selection was great. Would stay again

Posted by , from london on 27 Feb 2017

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Comment from Hotel Management

7 Mar 2017 by Natalie

Dear pam, I am pleased you enjoyed your stay with us recently, as you were celebrating your birthday. I am also glad you found your room comfortable and that the breakfast selection was wonderful. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

5 out of 5

great hotel close to everything

Pros: The staff , nothing is a trouble to them .a great team
Cons: The blind in my room
Location: Everything near by the thesociety roof garden cafe John Lewis
Your staff are amazing , arrived after midnight to check in and staff excellent . The room good but the view of London at night fabulous . The breakfast fabulous and food excellent m just felt the chef on breakfast could do with having new chef whites for front of house . The chef was excellent courteous and dealt with staff with good rapport . The front of house staff all excellent . My husband has cancer and bought this overnight stay for me for my birthday , it was a lovely respite night thankyou all .

Posted by , from uk on 27 Nov 2016

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Comment from Hotel Management

1 Dec 2016 by Natalie

Dear janet, I am pleased that you had a wonderful stay with us, as especially as it was a special birthday gift from your husband. We are pleased that you enjoyed the service as well as the breakfast, and we hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

4 out of 5

This hotel is close to all shops of your choice.

Pros: The staff are very helpful and kind
Cons: Bigger showers rooms would be great.
Location: The location is great, you can get transport to anywhere you want to go in London.
I went tor total relaxation break, and I got what I needed. Breakfast plenty to choose from. Evening meals is great. There do amazing cocktails.

Posted by , from london on 23 Sep 2016

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Comment from Hotel Management

30 Sep 2016 by Natalie

Dear patricia, I am pleased that you enjoyed your stay with us. It is great to read that you found the staff very hospitable and that you enjoyed the hotel's central location. However, I am sorry to learn that you found your bathroom quite small. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

2 out of 5
sauberkeit mangelhaft, alles ist sehr stark abgenützt.

Posted by on 27 May 2019

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4 out of 5
super lage, freundliches und zuvorkommendes personal. nur die zimmer sind ein bisschen klein..

Posted by on 28 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Natalie

Dear Guest, It is great to read you had an enjoyable stay with us. I am glad that you were pleased with the hotel's central location and that the staff were very hospitable. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

3 out of 5
Badezimmer war ungenügend gereinigt und das über 4 Tage hinweg! Zu starke Zugluft in Fensternähe. Ansonsten alles i.o. Gute Lage und schöne Aussicht auf den Hyde Park.

Posted by on 14 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by Natalie

Dear Guest, Thank you for taking the time to share your feedback with us in regards to your recent stay. Although I am sorry to learn that you were disappointed with the cleanliness of your bathroom and that the windows were drafty, I am glad that you enjoyed the hotel's central location and that you were impressed with the views from your room. We thank you for your constructive feedback, as this will help us to improve the level of service at the London Hilton on Park Lane. Kind regards, Natalie Tam Guest Services Manager

4 out of 5

Très bon emplacement, tout se fait à pieds

Très bon hôtel,personnel à l'écoute et un bar panoramique à l'ambiance très sympathique.

Posted by , from Nantes on 28 Nov 2017

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Comment from Hotel Management

13 Dec 2017 by Natalie

Dear Al'1, I am pleased to learn you had an enjoyable stay with us. I am glad that you found the staff very attentive and that you had the chance to visit Galvin at Windows bar and enjoy the views from it. We hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.