Eco-certified London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
Free WiFi
Enjoy drinks at the bar/lounge
Continental breakfast served daily for a fee
Amenities include a front-desk safe, meeting rooms, and a multilingual staff
Guests have great things to say about the breakfast and the clean accommodations
Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Lancaster Gate Hotel also features a television in a common area and an elevator. You'll have access to the health club at a partner property.
This Victorian London hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 13.50 per person
1 bar
Things to do
Access to nearby health club
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
A meeting room
Accessibility
Lift
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
LCD TV
Films for purchase
Satellite channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out fee: GBP 50
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately GBP 13.50 per person
Late check-out fee: GBP 50
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London
Lancaster Gate Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We thoroughly enjoyed our stay at the Lancaster Hotel. London has recently been dealing with an increase in trouble with the recent protests and thefts; however, the hotel is located in a very safe-feeling neighbourhood. The room itself was clean, but our window latch was broken and we were located on the first floor which made us feel slightly uneasy. Other than that, we will certainly be staying here again.
Rachel
Stayed 2 nights in Aug 2024
6/10 Okay
Joseph
Business traveller
20 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of this hotel is great, but this hotel requires upgrading and modernisation.
There was an issue with the hot water supply to my bathroom every morning.
Great location. Walkable to multiple subway stations. Property is a little dated. Front desk said they are getting ready to renovate but not do anything about the plumbing. You have to have a special touch to flush the toilet as the plumbing is so old. Overall a good choice for the price and accessibility as we were never in the room.
The bed was wonderful. I slept beautifully. They need to redo the carpets. They are full of stains and look dirty. They might not be, but that’s what they look like. Breakfast was mediocre. I felt there was a poltergeist running around my room because I could hear everything around me and I was in a corner room. Would I stay there again? Yes because of the price, no because of all the other things I mentioned.
Great location for BST concert, nice area, easy and safe walk back. Hotel very dated, tired looking rooms, staff disinterested, shame could be amazing with a little tlc.
We absolutely loved our stay here. Was close to a few tube stations as well as Hyde Park. Staff allowed us to check in early as well. Housekeeping made our beds and brought us clean towels each day.
Megan
Stayed 6 nights in Jun 2024
6/10 Okay
Catherine
25 Jun 2024
Liked: Cleanliness
Disliked: Amenities
The front font of the hotel name on top of the entrance is missing an A and crumbling.
I was unable to charge a tablet during the day as the cleaner switched off the switch that allowed charging.
Catherine
Stayed 2 nights in Jun 2024
4/10 Poor
Mark
Business traveller
20 Jun 2024
Disliked: Room comfort
Good location but poor value for money
Business trip. Staff were friendly. Good location. Very basic room. Price high. No breakfast included in stay. Glass in room steamed out so couldn’t see out of window. Cheap pillows z& bedding. Tiny rooms which were clean but quite old and tired. Bathroom tiny. No room service. Small limited bar. Location was the best bit. Massively overpriced for what it offers. I wouldn’t stay again.
This is my 4th time to the hotel and I have never had a single problem. The staff was wonderful, and our rooms were cleaned quickly each and every day.
Additionally, the hotel is perfectly placed near Hyde Park. It’s a fantastic hotel!
Jonathan
Stayed 7 nights in Jun 2024
6/10 Okay
Jeff
Travelled with family
4 Jun 2024
Liked: Cleanliness, staff & service
Poor WiFi,and no dining options. Conveniently located to tube, and some dinning options along with grocery stores.
Good location for walking to various areas in central London. Hyde park was always lovely to walk through. Check in was seamless, room was a nice size, clean and lovely large tub! The bed mattress was pretty firm not my liking but that’s a personal preference. Overall, great experience!
It was very nice, but i wished it had a fridge for my medications.
Tammie
Stayed 4 nights in May 2024
6/10 Okay
Gina, Corona
Travelled with family
24 May 2024
Liked: Cleanliness
Had problems regulating the water temperature in the bathroom shower, which was frustrating. Either blistering hot or freezing cold. Bathroom was also very small with no place to set your personal items. Carpet was stained and there was no phone in the room.