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"Spacey rooms - ours was a junior suite - great shower even though I prefer baths - nice design. I am not a vegan so I would have liked the option butt ... " More

By a verified traveller on Thu 08 Aug 2019

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Petite Double Room (Basement Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

La Suite West - Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 4-minute walk from Kensington Gardens and 13 minutes on foot from Hyde Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

La Suite West - Hyde Park ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Suite West - Hyde Park

Everyone (12) Family (3)
4 out of 5
Spacey rooms - ours was a junior suite - great shower even though I prefer baths - nice design. I am not a vegan so I would have liked the option butter instead of margarine and real cheese. However, I understand that this was a vegan restaurant serving breakfast. Overall a very pleasant stay and an excellent location. Thank you!

Posted by on 8 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by AY

Dear Guest, Thank you for your review. It was so lovely to hear your thoughts about your recent stay with us, which I look forward to sharing with our team. I do hope we are able to welcome you again soon. Kind regards, Aleksandra | Guest Service Manager

2 out of 5
Leider ist das Hotel schon ein bisschen in die Jahre gekommen. Es war eine sehr laute Umgebung und alle 10 Minuten ratterte die U-Bahn unter dem Zimmer durch. Das Bettsofa für das Kind hatte eine so schlechte Matratze, dass man alle Federn spürte! Es war wirklich enttäuschend! Wenigstens war das Personal sehr nett und freundlich!

Posted by on 22 Jul 2024

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Comment from Hotel Management

30 Jul 2024 by Faycal

Dear Laura,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your insights, as they help us identify areas for improvement and enhance the overall guest experience.We are truly sorry to hear that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we fell short in your case. Please accept our sincerest apologies for any inconvenience you encountered.We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,Guest Senior Manager.

5 out of 5
Sehr schönes Hotel mit liebevoll gestalteten Zimmern.

Posted by on 16 Mar 2024

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Comment from Hotel Management

17 Mar 2024 by Faycal

Hello Karin, Thank you for posting a review of our property. We are so happy to hear that you like our design. Here at La Suite West Hotel, we take our guests' feedback very seriously and are always looking for ways to improve. Kind regards,Senior Guest Manager

5 out of 5
Hotel was great, location was great and breakfast good!

Posted by on 15 Mar 2024

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Comment from Hotel Management

15 Mar 2024 by Faycal

Hello Jaakko, Thank you for your review. We are very delighted that you enjoyed so many aspects of your stay at our hotel. On behalf of the LaSuite West Hotel, a sincere thank you. We look forward to the pleasure of welcoming you again in the future. Kind regards, Senior Guest Manager

4 out of 5
Really nice hotel in a quiet neighbourhood. Short walk from the metro station.

Posted by on 12 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by Faycal,

Hello Tytti,Thank you so much, we are so grateful for your kind review, this motivates us even more, our mission is to provide excellent guest experiences.we look forward to seeing you again in the futureKind regardsSenior Guest Manager

4 out of 5
Nespresso Machine didnt work A long wait for warm water

Posted by on 9 Dec 2023

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Comment from Hotel Management

11 Dec 2023 by Guest Service Manager

Dear Severin,Thank you for bringing to our attention the issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the non-functional Nespresso machine and the long wait for warm water. Your feedback is crucial for us to identify areas of improvement.These issues have been addressed promptly to ensure that similar incidents do not occur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Best regards,

2 out of 5

Posted by on 16 Jul 2022

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4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by AY

Dear Guest, Thank you for taking the time to review your recent stay at La Suite West Hotel. I was pleased to read that overall you all enjoyed the experience. We look forward to sharing your comments with our team and do hope we have the pleasure of welcoming you back to La Suite West. Kind regards, Aleksandra | Guest Service Manager

4 out of 5
Literie, salle de bain très bien. Malheureusement moquette pas très propre (tâches au sol)

Posted by , from Genève on 9 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by AY

Dear Leelo, Thank you for taking the time to review your recent stay at La Suite West Hotel. I was pleased to read that overall you all enjoyed the experience. We look forward to sharing your comments with our team and do hope we have the pleasure of welcoming you back to La Suite West. Kind regards, Aleksandra | Guest Service Manager

3 out of 5
Leider waren wir dieses mal im Untergeschoss untergebracht. Das Zimmer war schön, aber dunkel.

Posted by on 4 May 2019

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Comment from Hotel Management

8 May 2019 by AY

Dear Guest, It is a delight to read your review concerning your experience at La Suite Hotel. We are in a fortunate position at La Suite Hotel to have multiple different room category's, offering different levels of spaciousness and comfort which may be of use to you upon your future visits to London I will ensure that your room size preferences will be attached with your profile and your feedback will be passed to the team who will be delighted to welcome you back to La Suite Hotel. Kind Regards Aleksandra|Guest Service Manager

Property Features

As a guest of La Suite West - Hyde Park, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique La Suite West - Hyde Park also features a garden, concierge services, and complimentary newspapers in the lobby. This 4-star London hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 5 levels
  • Built in 1840
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: London (QQP-Paddington Train Station) (1.4 km / 0.9 mi)
  • Metro station: Bayswater Underground Station (0.2 km / 0.1 mi)

Room Amenities

La Suite West - Hyde Park offers 79 accommodations with iPod docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 14.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suite West
  • Suite West Hotel
  • Suite West Hotel London
  • Suite West London
  • Suite West Hyde Park Hotel London
  • Suite West Hyde Park Hotel
  • Suite West Hyde Park London
  • Suite West Hyde Park
  • La Suite West - Hyde Park London England
  • La Suite West
  • La Suite West Hyde Park
  • La Suite West Hyde Park London
  • La Suite West - Hyde Park Hotel
  • La Suite West - Hyde Park London
  • La Suite West - Hyde Park Hotel London

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at La Suite West - Hyde Park.
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