JW Marriott Grosvenor House London

5.0 star property

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Photo gallery for JW Marriott Grosvenor House London

Exterior
Royal Suite, 1 Bedroom, Non Smoking
Serves lunch and dinner
Reception
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
86-90 Park Lane, London, England, W1K 7TN
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪7 min walk‬
  • Hyde Park Corner
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite, 1 Bedroom, Non Smoking

  • 170 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 King Bed, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room, 2 Double Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

JW Marriott Grosvenor House London

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Housekeeping is available on request.
JW Marriott Grosvenor House London offers 496 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at JW Marriott Grosvenor House London. During your stay, you're just a quick walk from Marble Arch. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Hyde Park and 7 minutes by foot from Marble Arch
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 23 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 5449 square feet (506 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the luxury JW Marriott Grosvenor House London. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
JW Steakhouse - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Park Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Red Bar - This cocktail bar serves lunch and dinner. Open daily.
The Bourbon Bar - This cocktail bar serves lunch and dinner. Open daily.
Corrigan's Mayfair - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 60 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: GBP 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • JW Steakhouse
  • The Park Room
  • Red Bar
  • The Bourbon Bar
  • Corrigan's Mayfair

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (5449 square feet)
  • Meeting rooms - 23

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 66
  • Height-adjustable showerhead
  • Low-height door lock
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 24 2025 to April 19 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 35 per person
  • Valet parking fee: GBP 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grosvenor House JW
Grosvenor House JW Marriott
Grosvenor House JW Marriott Hotel
Grosvenor House JW Marriott Hotel London
Grosvenor House JW Marriott London
Grosvenor Marriott Hotel
JW Grosvenor
JW Marriott Hotel Grosvenor House
Marriott Hotel Grosvenor
Marriott Hotel Grosvenor House
Grosvenor House, A JW Marriott Hotel London, England
Jw Marriott London
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House Hotel
JW Marriott Grosvenor House
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London England
Grosvenor House A JW Marriott Hotel
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House London London
JW Marriott Grosvenor House London Hotel London

JW Marriott Grosvenor House London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 782 reviews
Rating 8 - Good. 197 out of 782 reviews
Rating 6 - Okay. 71 out of 782 reviews
Rating 4 - Poor. 34 out of 782 reviews
Rating 2 - Terrible. 20 out of 782 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

hamad

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Celia, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.
Stayed 5 nights in Sep 2024

6/10 Okay

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed

Stayed 4 nights in Nov 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Harriet

Stayed 2 nights in Oct 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The staff was very professional, kind and thoughtful. Service was amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

James P

Stayed 1 night in Oct 2024

10/10 Excellent

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

6/10 Okay

Soo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet service went out just before the zoom meeting and it caused quite a trouble
Stayed 7 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

8/10 Good

Dipesh

Stayed 1 night in Oct 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

KYUWON

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.
Stayed 1 night in Sep 2024

10/10 Excellent

Teguh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.
Stayed 4 nights in Sep 2024

4/10 Poor

Fengli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Husaam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Waleed, Jeddah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Waleed, Jeddah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Waleed, Jeddah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was perfect!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gigi

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024