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ibis London City - Shoreditch

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis London City - Shoreditch

Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Financial District
    2 min walk
  • Brick Lane
    4 min walk
  • Old Spitalfields Market
    6 min walk
  • London (LHR-Heathrow)
    62 min drive

Room options

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

Twin Room, 2 Single Beds (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London City - Shoreditch

Eco-certified London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The great public transit around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the breakfast and the proximity to public transportation
  • Just a 4-minute walk from Brick Lane and 6 minutes by foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 11.50 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Foggs

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 1003 reviews" "
Rating 8 - Good. 381 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Great room for the price. Right next to the tube station.
Stayed 6 nights in Sep 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Breakfast was really good too
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

10/10 Excellent

nicole

One night
Just one night ..enjoyed my stay.
Stayed 1 night in Sep 2024

4/10 Poor

laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in London many times but this was my first stay in Shoreditch. I have to say that the Ibis Shoreditch was a great choice. Between the many food options within walking distance (to include the excellent Spitalfields Market), to the grocery next door and the tube station less than 100 feet away, the location was great. The vibe of the hotel was great, the staff exceedingly helpful and present, and the room itself was nicely decorated, well priced, and comfortable. I have found a new favorite place to stay the next time I’m in London, and that was an unexpected surprise in itself. Thank you for a great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Howden Trevor

Stayed 1 night in Aug 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Cheap not cheerful
Visited as a small family just a couple and a 5 year old. Had to wait for half an hour after check in till the room was ready. Thought the toilets in the lobby were a bad omen when my eyes were stinging as I walked into the gents, probably last cleaned when it was built. Booked a family room but not sure an actual family would fit. A random desk was at the bottom of the bed with a kettle but no plug socket within 4 metres. The fold out bed was something from a Victorian prison and did a great impression of Arkwright’s till. Just the sort of lethal metal death trap you want a 5 year old to use. Luckily the bathroom had clean towels which helped distract from the lack of any extraction in there, unless I mistakenly ticked the Turkish baths option? The shower tray was a level of slipperiness that Torvill and Dean would find challenging and Teflon would probably want to patent. After the second time my kid had fallen over we started using towels inside the cubicle. The room cooling fan had the power of an asthmatic 70 year old smoker, and the tele must have been specially created to infuriate the customer, as with over 30 years IT experience I struggled to get the thing to work, given it was hanging off the wall previous occupants must have had similar issues. In summary, easy access to Aldgate East station, but only stay if you’re a family of Olympic level ice skating borrowers, who always carry a 5m extension cable, hate television and like being excessively warm.
Stayed 3 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and air con switched on so room was lovely and cool
Stayed 1 night in Aug 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hong Leng

Stayed 1 night in Jul 2024

8/10 Good

REZAUL H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic and efficient hotel in a convenient location.
Stayed 4 nights in Jul 2024

2/10 Terrible

Oleksandr

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a very convenient location near to Liverpool Street station, Spitalfields and Brick lane.
Stayed 1 night in Jul 2024

2/10 Terrible

Fiona

Travelled with group
Disliked: Staff & service
Find Somewhere Else!
Luckily we didn't spend too much time in this hotel room during our visit because it was awful! Massively overpriced, I paid over £500 for 2 nights!!! Supposedly a 'Triple' room, it was a disabled room with an extra bed shoved in. There was no space to relax, only 1 plastic desk chair. On arrival we noticed we only had 1 towel each, we managed to ask housekeeping for an extra 3 which they supplied only to take them away again the next day! There were only 2 spare pillows as well for 3 ppl, luckily not all of us wanted an extra pillow as we only noticed after midnight when getting ready for bed! Upon entering our room we were hit with a disgusting smell like stale damp dog! Later we realised the issue would come from the 'wet room' style bathroom with poor drainage and no shower mat! Therefore the carpet just outside the bathroom becomes rather soggy to say the least! There was a distinct lack of plug sockets with only 1 by the beds! Lamps etc are hard wired into the walls so there wasn't even an opportunity to unplug something else. When we got back to the hotel Friday night wanting a drink after being to the theatre, we were astonished to find the bar was closed! Even to residents!! Absolutely shocking, but thankfully being in London there was a pub just a short walk away that was still open! To top it all off, when we aired our views to the reception check out, they simply were not interested. They didn't take any feedback notes, apologise, offer a partial refund.
Stayed 2 nights in Jul 2024

4/10 Poor

diana

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Not suitable for 60plus, no comforts that I would expect, not good value. No spoon, glasses etc was glad to leave
Stayed 2 nights in Jul 2024

10/10 Excellent

demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

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