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The Prime London Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prime London Hotel

Exterior
Club Double or Twin Room
Reception
Superior Double Room
Bathtub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
9 Knaresborough Place, London, England, SW5 0TP
  • Cromwell Road
    1 min walk
  • Kensington High Street
    11 min walk
  • Natural History Museum
    13 min walk
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Club Double or Twin Room

Club Double or Twin Room

Club Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Small Double Room, 1 Large Twin Bed

Small Double Room, 1 Large Twin Bed

Small Double Room, 1 Large Twin Bed

  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Basement Small Double Room

Egyptian cotton sheets, memory-foam beds, in-room safe, desk

Basement Small Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

Point A Kensington Olympia

Free WiFi
Air conditioning
Breakfast available
24/7 front desk
4.1 out of 5, Very good, (1345)
The price is €184
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Point A Kensington Olympia

About this property

The Prime London Hotel

Hotel in London, near Natural History Museum
This hotel features free WiFi in public areas.
The Prime London Hotel offers 21 accommodations with laptop-compatible safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Prime London Hotel. During your stay, you're just a quick walk from Cromwell Road. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Natural History Museum and Kensington High Street
The Prime London Hotel offers its guests an elevator. WiFi is free in public spaces. A complete renovation of The Prime London Hotel was completed in March 2022.

Smoking is allowed in designated areas at this 3.5-star London hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • Lift

More

  • Designated smoking areas
  • Renovated entire property – March 2022

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Memory-foam mattress

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • Netflix
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Alcohol isn't served at The Prime London Hotel.

Property is also known as

Hotel Moonlight London
Hotel Moonlight
The Prime London Hotel Hotel
The Prime London Hotel London
The Prime London Hotel Hotel London

The Prime London Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 116 reviews" "
Rating 8 - Good. 27 out of 116 reviews" "
Rating 6 - Okay. 9 out of 116 reviews" "
Rating 4 - Poor. 3 out of 116 reviews" "
Rating 2 - Terrible. 4 out of 116 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, property conditions & facilities
Compact, clean, friendly staff, right by the tube, room has everything one would need for a short stay. Would definitely stay again for a short solo trip!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not a Great Place to Stay
To say the room was small would be a significant understatement! It’s right on the ground floor and you can basically see people walking back-and-forth in front of the windows at all times all the way up until about one in the morning. Also, the air conditioning does not work in the room at all, and there are no screens on the windows so you can’t leave the windows open at night because people can see and reach right into the room from the street and the air conditioning doesn’t work so the room stays hovering around 84°F! The bathroom has no shower curtain on the tub and the removable handle moves while the water is on.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was luxurious and the staff were very kind and helpful. The location was just perfect.
Stayed 1 night in Jul 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Very tiny room but was able to make space around the bed for luggage. Wardrobe also helped with putting belongings out of the way. Air conditioning was excellent as London experienced a heatwave while I was visiting.
Stayed 2 nights in Jul 2024

8/10 Good

victor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s not a hotel it’s a block of flats with a reception. Staff were very friendly and helpful
Stayed 2 nights in Jun 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tube at Earls Court. Good for shops and food too.
Stayed 1 night in Jul 2024

6/10 Okay

Timon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed size v. small
Very pleasant with one important thing to note…A small double room doesn’t just mean a small room it means a small double bed… about the size of a single+1/3 - so smaller than a double bed - not really practical for two people - rather uncomfortable.
Stayed 1 night in Jul 2024

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay.
Nice clean hotel in quiet side road.hotel doesn’t offer breakfast lots of places nearby earlscourt station to eat.
Stayed 1 night in Jul 2024

8/10 Good

Vicky

Nice hotel
Very comfortable stay with helpful friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not great
We booked 4 rooms. None of them had adequate air conditioning, one was not working at all. One room had stains on the bedside and chair. Our TV remote was really dirty. Top sheets weren't on the beds. Comforters are for twin beds, so when you push two twins together, the comforter is way too small for a 'double' bed. Two coffee pods per room but you had to go to lobby to use the coffee pot. After two pods total for your stay, not per day, you were charged 2 pounds each although they had enough tea to offer the entire city of London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Shelby is a star
We had an overnight trip to London for a show and the Railways turned a 3 hour trip into 7 hours. We barely made the show and could not drop our bags and check in - Shelby on reception dealt with the whole thing of getting us in late calmly and extremely efficiently - even calling to ensure I had received the email instructions. The Hotel is great and we would highly recommend it - clean comfortable and quiet.
Stayed 1 night in Jun 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Clean and close to tube but needs updating
This is not a 4 star hotel but rather a 3 star hotel due to it being clean, the staff was friendly and it's only a couple of blocks walk to Earl's Court tube station. But the air conditioning didn't work, the bathroom fan didn't work and the towels (no wash cloths) were all old and stringy. That's my hotel review but the worst part was they charged my credit car for all 3 days when I had pre-paid the room through Hotels.com. Thus a credit card dispute is in process. Take your receipit and show them if you pre-pay or you'll be charged again.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable room. Quiet. Near to underground transportation and restaurants.
Stayed 5 nights in May 2024

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
rooms small
Stayed 2 nights in Jun 2024

8/10 Good

Alan

Stayed 3 nights in May 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Quite location within a upmarket estate. Earl Court Underground station nearby with good food options within walking distance. A short bus ride to Exhibition St, where some of the museums are at.
Stayed 1 night in Apr 2024

10/10 Excellent

Mikenzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, really friendly and helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything transportation, restaurants, museums ,parks , and plenty of other things. The staff were great 💯.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly accommodating! The bathroom needed two things: more shelves for guests to use and a safety bar in the bathtub/shower for holding while getting in and out of tub.
Stayed 4 nights in Mar 2024

10/10 Excellent

Iain

Stayed 1 night in Apr 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. The people who work there were all fabulous. They were friendly & very conscientious. The only snag at all is that their WiFi was very weak. It would look connected & even showed all the bars, yet nothing would load. I was visiting for leisure, so that really didn’t bother me too much. However, if you’re on business or need WiFi for any reason, this might not be the place for you. I was on the 3rd floor…perhaps it works better on other floors? But overall, I was very pleased & will definitely stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent property located on a quiet street. Charming London architecture. Just the way you want the place you are staying in London to look. Clean modern room with coffee and tea and water bottles. Comfortable bed and quiet at night. This will be our go to on any future trips to London.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lijun

Stayed 1 night in Oct 2023

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