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Hotel Indigo London - Kensington, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo London - Kensington, an IHG Hotel

Premium Room, 2 Queen Beds
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Cromwell Road
    4 min walk
  • Natural History Museum
    15 min walk
  • Imperial College London
    15 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (with Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (with Extra Bed)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo London - Kensington, an IHG Hotel

Eco-certified London hotel in London City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Hotel Indigo London - Kensington, an IHG Hotel offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Our customers tell us they can't get enough of the great public transit around Hotel Indigo London - Kensington, an IHG Hotel. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Kensington Quarter
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to public transportation and the helpful staff
  • 15 minutes by foot from Natural History Museum and a 2-minute drive from Kensington High Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington, an IHG Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.
Kensington Quarter - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kensington Quarter

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington, an IHG Hotel Hotel
Hotel Indigo London - Kensington, an IHG Hotel London
Hotel Indigo London - Kensington, an IHG Hotel Hotel London

Hotel Indigo London - Kensington, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to comercial areas and subway
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Philippa

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very good rooms with nice bathrooms. Breakfast was not the best, but Paul is a block away
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Stay
Wonderful hotel. Helpful and respectful staff. Great room and comfortable bed. Food in hotel good as well
Stayed 3 nights in Jul 2024

8/10 Good

Renee

Stayed 4 nights in Jun 2024

2/10 Terrible

Francisco, San Salvador

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Ananda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the tube and street with restaurants and shops. Our room overlooked a green space and was relatively quiet despite being so close to the main road. The breakfast was good and the staff very friendly and accommodating. The hotel decor was charming and modern. Would stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid a basement room
Nice hotel and great breakfast but our room was in the basement with no window so felt a bit unsafe if there had been a fire
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient to tube and breakfast restaurants.
Stayed 6 nights in Jun 2024

6/10 Okay

Gordon, Selkirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed room was very cramped and poorly furnished with 1950's items.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on picadilly line for Heathrow. Quiet and comfortable
Stayed 2 nights in Jun 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, staff & service
Great spot, but starting to show its age
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
Stayed 3 nights in May 2024

10/10 Excellent

Robin, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third stay for us and they went above and beyond on every aspect of our stay! Keep up the great work!
Stayed 7 nights in May 2024

8/10 Good

Lynda Maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little slow but the location is amazing and the staff are lovely
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Hotel is dated looking and way too much money for what you get. Staff was sufficient but not friendly with the exception of one person at check in. Area near hotel is a bit seedy. There are better places to stay for the price. I have stayed at other Indigo hotels but this one did not measure up.
Stayed 4 nights in Apr 2024

8/10 Good

Vassili

Stayed 8 nights in Apr 2024

4/10 Poor

Gibson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a premium room and was told that all the premium rooms were in the basement. Further, I was told that if I didn't want to stay in the basement, I would have to take a standard room and get no refund.
Stayed 4 nights in Apr 2024

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