Hotel Indigo London - Kensington by IHG - Reviews, Photos & Rates

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Dates

March 2025

April 2025

Breakfast, lunch, dinner served; international cuisine, garden views

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service
Bar
Pet-friendly
24/7 front desk
Housekeeping

Explore the area

34-44 Barkston Gardens, London, England, SW5 0EW

Cromwell Road
‪4 min walk‬
Imperial College London
‪16 min walk‬
Natural History Museum
‪16 min walk‬
London (LHR-Heathrow)
‪32 min drive‬

Room options

Standard Room, 1 Queen Bed

24 sq m
Sleeps 2
1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed

34 sq m
Sleeps 2
1 Queen Bed

Standard Room

23 sq m
Sleeps 2
1 Twin Bed

Premium Room, 2 Queen Beds

26 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Queen Bed (with Extra Bed)

34 sq m
Sleeps 3
1 Queen Bed

Premium Room, 1 Queen Bed (Extra Bed)

34 sq m
Sleeps 3
1 Queen Bed

Premium Room

26 sq m
Sleeps 2
1 Twin Bed

Similar properties

Free WiFi
Air conditioning
Parking available
Laundry

for 1 room

includes taxes & fees

18 Mar - 19 Mar

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Hotel Indigo London - Kensington by IHG

Eco-certified hotel with a 24-hour front desk and a coffee shop

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.

Hotel Indigo London - Kensington by IHG offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Our customers tell us they can't get enough of the great public transit around Hotel Indigo London - Kensington by IHG. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy international cuisine and garden views while dining at Kensington Quarter
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the helpful staff and the proximity to public transportation
Just a 2-minute drive from Kensington High Street and a few minutes from Royal Albert Hall
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington by IHG also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.

Kensington Quarter - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

English breakfast available for a fee daily 7 AM–11 AM: GBP 16.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Kensington Quarter

Family friendly

Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating
Portable fan
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
iPod dock
Films for purchase
Premium channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free minibar

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 35 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 60.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Pet fee: GBP 35 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct

Indigo London Kensington Earl's Ct

Hotel Indigo London Kensington

Indigo London Kensington

Hotel Indigo London Kensington - Earl's Court England

Hotel Indigo London Kensington

Hotel Indigo London Kensington an IHG Hotel

Hotel Indigo London - Kensington by IHG Hotel

Hotel Indigo London - Kensington by IHG London

Hotel Indigo London - Kensington by IHG Hotel London

Hotel Indigo London - Kensington by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

nadim

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

8/10 Good

helen

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

8/10 Good

Aylin

24 Nov 2024

Stayed 4 nights in Oct 2024

8/10 Good

Sofia

Business traveller

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street

Stayed 7 nights in Nov 2024

10/10 Excellent

Sabine, SEATTLE

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.

Stayed 8 nights in Sep 2024

8/10 Good

Christine, Hanilton

2 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.

Stayed 4 nights in Oct 2024

10/10 Excellent

Moye

22 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Location. Comfortable and Clean

Stayed 2 nights in Oct 2024

8/10 Good

Brice

Travelled with group

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Arnold

19 Sept 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Business traveller

19 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Somewhat unloved room but the location is good

We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.

Stayed 1 night in Sep 2024

6/10 Okay

Beulah

Travelled with family

11 Sept 2024

Convenient

Stayed 2 nights in Sep 2024

10/10 Excellent

Nader

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful and friendly.

Stayed 5 nights in Sep 2024

10/10 Excellent

Ni

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place, but avoid the basement

The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.

Stayed 3 nights in Aug 2024

8/10 Good

Efrain

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to comercial areas and subway

Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.

Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jul 2024

8/10 Good

Philippa

6 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Adam

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Eric

25 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

andres

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great value. Very good rooms with nice bathrooms. Breakfast was not the best, but Paul is a block away

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!

Stayed 1 night in Jul 2024