Hilton London Hyde Park

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Dates

January 2025

February 2025

Breakfast, lunch, dinner served; French cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Pet-friendly

24/7 front desk

Explore the area

129 Bayswater Road, Hyde Park, London, England, W2 4RJ

Kensington Gardens
‪1 min walk‬
Kensington Palace
‪9 min walk‬
Portobello Road Market
‪11 min walk‬
London (LHR-Heathrow)
‪35 min drive‬

Room options

Single Room

13 sq m
Sleeps 1
1 Twin Bed

Room, 2 Double Beds (Grand Superior, Lower Ground Floor)

36 sq m
Sleeps 4
2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

14 sq m
Sleeps 2
1 Queen Bed

Suite (Dome)

33 sq m
Park view
Sleeps 2
1 Double Bed

Room, 1 Queen Bed (View)

15 sq m
Park view
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (View)

25 sq m
Park view
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed (Grand Superior, Lower Ground Floor)

36 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About this property

Edwardian London hotel in London City Centre with a 24-hour front desk

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.

Hilton London Hyde Park offers 136 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton London Hyde Park. During your stay, you're just a quick walk from Kensington Palace. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Enjoy French cuisine while dining at Aubaine Lounge Bar
Buffet breakfast served weekdays for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Kensington Gardens and 11 minutes by foot from Portobello Road Market
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Aubaine Lounge Bar - This wine bar specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Aubaine Hyde Park - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Languages

Catalan, English, French, German, Italian, Japanese, Korean, Lithuanian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 22.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service

Restaurants on site

Aubaine Lounge Bar
Aubaine Hyde Park

Family friendly

Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference space (452 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible registration desk

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
LED TV
Premium channels

Food and drink

Free bottled water
Minibar
Fridge

Desk
Desk chair
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 50 per pet, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 13 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 22.00 per person
Pet fee: GBP 50 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hyde

Hilton Hyde Hotel

Hilton Hyde Hotel London Park

Hilton London Hyde Park

Hilton London Park

London Park Hilton

DoubleTree By Hilton - London Hyde Park England

Ramada London Hyde Park Hotel London

Hilton London Hyde Park Hotel

Hilton Hyde Park Hotel

Hilton Hyde Park

Hilton London Hyde Park England

Hilton London Hyde Park Hotel London

Hilton London Hyde Park Hotel

Hilton London Hyde Park London

Hilton London Hyde Park Hotel London

Hilton London Hyde Park Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Greg

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

6 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Shivraj

28 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group

23 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Broken AC and Poor Communication

We paid for a Queen sized room for 4 nights with a view of Hyde Park on the 1st floor & the room was spacious, however, the air-conditioned was broken in the room. We were moved to a Queen sized room with a smaller view of Hyde Park on the 5th floor, but the room was significantly smaller. There were no rooms available that were the size of our original room. We therefore felt very cramped & had limited space in the room. Although we were offered free breakfast as compensation, the instructions on how to redeem the breakfast was not clear. We were sick from traveling & so ordered room service and was told after the fact that the charges could not be removed since the complimentary breakfast to compensate for the broken AC and move to a smaller room had to be redeemed in person at their breakfast buffet. We therefore checked out of the hotel with significant charges on the credit card from two days worth of breakfast charges via room service without realizing that it would not be compensated. We only received a complimentary breakfast for one day since we physically went downstairs to the breakfast buffet. It was a terrible stay since we should have never been given a room with a broken airconditioner during a warm week. We were not even told upon check in about the broken airconditioner. And then we had to move all of our luggage and belongings to the 5th floor to a very small room. There was poor communication and no one was on hand who wanted to make things right for us.

Stayed 4 nights in Sep 2024

10/10 Excellent

Pam

Travelled with group

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Close to transportation and many dining options.

Stayed 5 nights in Sep 2024

8/10 Good

Jalade

16 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the restaurant attached to the hotel , and the fact it was across from the lovely Hyde park. Also some nice shops nearby and a subway entrance.

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller

5 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hilton Experience

They checked me into wrong room, I was shocked to see someone else’s bags once it’s done. Hose for showerhead was broken and despite I report it they haven’t fixed it until next day.

Stayed 6 nights in Aug 2024

4/10 Poor

Darren

2 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

misleading

The room was advertised as a deluxe king, not sure what was deluxe about the room and the bed was two mattresses zipped together. The views was of the fire escape

Stayed 2 nights in Aug 2024

8/10 Good

Salima

Travelled with family and small children

1 Sept 2024

Liked: Cleanliness, staff & service

Was a good stay close to everything. My only issue was the fact the baby cot did not come with a mattress and therefore my baby had to sleep on the bed with us. You cannot put a baby in a cot with no base/mattress. I was a bit surprised that they did not offer a mattress but offered a cot it.. doesnt make much sense.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group

27 Aug 2024

Liked: Staff & service

Our stay

The rooms are a bit dated, and the bathtub was a little unclean when we first arrived. The bed is very creaky and it’s a bit hard. Other than that the room was okay, decently sized, the location was amazing, located right next to Queensway and not far from Lancaster Gate and Bayswater, very convenient location

Stayed 4 nights in Aug 2024

10/10 Excellent

Adam R

Travelled with group

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2024

6/10 Okay

Maria

Travelled with group

22 Aug 2024

Disliked: Staff & service

The room next to us was extremely loud!

Stayed 3 nights in Aug 2024

2/10 Terrible

Ashley

Travelled with family

5 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed here for the location. The photos online do not line up at all to what the rooms actually were. We got a "Family Room" because we were three people. This "Family Room" was in the basement with NO WINDOWS. It was clausterphobic, smelled bad and was downright scary. The decor was dated, dusty and just awful. The WORST room that I have EVER stayed in and I travel a lot. The Bathroom had been updated with a nice tub so I can give a shout out to that but the rest of the room was not worth it. You would be better off staying at a Hostel. I asked the front desk if we could move and they said that there were no rooms available. I would have checked back out if it was not so late at night. Thankfully, I was only there for one night. Please do NOT stay in these basement rooms.

Stayed 1 night in Jul 2024

10/10 Excellent

Perry

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is an Edwardian hotel so it has real character, unlike most modern hotels. It has been sympathetically renovated, but still feels modern, with clean rooms and luxurious bathrooms.

Stayed 2 nights in Jul 2024

2/10 Terrible

Sara

Travelled with family

16 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was broken into with a crowbar etc / all my belongings were scattered on the floor and 4 credit cards and 1 necklace were stolen. Terrible experience and Hilton haven’t taken any responsibility. Horrible

Stayed 3 nights in Jul 2024

10/10 Excellent

Itzel

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s close to restaurants and walkable

Stayed 4 nights in Jul 2024

2/10 Terrible

Mandy

11 Jul 2024

Stayed 2 nights in Apr 2024

6/10 Okay

Guang

8 Jul 2024

Stayed 3 nights in Jul 2024

8/10 Good

Julia

Travelled with group

7 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Robbie Williams Weekend!!

As Hilton’s go … it was Ok .. clean a bit tired … could do with modernising . Bed was very comfy … facilities were ok … abit basic . Staff were attentive on reception .Breakfast was a shambles …. Ran out of hot food…. Broken syrup pot ..but kept being put back … syrup dropped at least twice… all over people!!! Think that needs to be addressed .. total nightmare all over other peoples clothes. Bad management in the restaurant. Shame.

Stayed 1 night in Jul 2024

10/10 Excellent

Mi Jin

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Location is really good! The park is right in front so very convenient for walks. Easy to get around anywhere. Enjoyed my stay!

Stayed 3 nights in Jun 2024

10/10 Excellent

Saif

19 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Larry

Travelled with family

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

8/10 Good

Meryle

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The room design was of and older hotel made over. Unique in the access from the elevator and the shape of the room. Couple of things though I wondered about: Why was the TV on a wall that could not be seen from the bed by both occupants of the room and only one easy chair was available for only one of the party to see the TV? The bath desperately needs towel bars. The bath is in direct straight view from the door to the hall.

Stayed 4 nights in Jun 2024

6/10 Okay

Linda

Travelled with family

15 Jun 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, amenities

We stayed in the dungeon 1001-1004. The room had no fan or window in the bathroom. Mildew apparent in bathroom. Room smelled like mildew. Noisy due to the hotel’s public restroom located very nearby on our floor. Although we could get a sliver of outdoor light there was only a view to a wall. The provided breakfast buffet was nice and the servers were lovely. Before arriving I was very displeased with the manager of reservations. I booked through Expedia and chose to pay on arrival. I received many emails stating my room would be cancelled if I did not pay now. After several long distant calls to the hotel amassing $186.00 US dollars. I was assured that the reservation would not be cancelled. However the next 2 days I received an email from Belen stating pay or cancellation would be made. Yikes! I was totally stressed out until we finally entered our room.

Stayed 6 nights in Jun 2024