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Henley House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Henley House Hotel

Twin Room
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
30 Barkston Gardens, Earls Court, Kensington, London, England, SW5 OEN
  • Cromwell Road
    4 min walk
  • Natural History Museum
    16 min walk
  • Kensington High Street
    16 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Small Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Small Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 12.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Henley House Hotel

Victorian London hotel in London City Centre with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a computer station, express check-in, and free newspapers are onsite.
Henley House Hotel offers 21 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The free breakfast at Henley House Hotel gets good marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas, meeting rooms, and concierge services are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Natural History Museum and a few minutes from Hyde Park
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Henley House Hotel.

This Victorian London hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used during the booking process must be the same credit card presented at check-in. Travelers who prepay the reservation using a company credit card must complete additional verification prior to arrival.

Property is also known as

Henley House
Henley House Hotel
Henley House Hotel London
Henley House London
House Henley
Henley Hotel London
Henley House Hotel London, England
Henley London
England
Henley London
Henley Hotel London
Henley House Hotel Hotel
Henley House Hotel London
Henley House Hotel Hotel London

Henley House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1004 reviews" "
Rating 8 - Good. 440 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel off a busy Earls Court Road where there are lots of food, bars and transport options. Friendly welcoming staff, clean rooms and lovely breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice 4 night stay
great stay, staff very helpful, nice breakfast. very near eating options and very near earl court tube station. nice clean rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, the staff went out of their way to make your stay great, breakfast was really good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michaela

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable and convenient to transportation for getting around London. The breakfast was good and the staff was friendly and helpful.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, comfortable hotel in a fantastic location for exploring London.
Stayed 6 nights in Sep 2024

8/10 Good

Lynda

Liked: Staff & service, property conditions & facilities
Reasonably priced for London. Very clean. Included continental breakfast. Close to tube and rail to heathrow airport. Room small, shower had very poor water pressure. Barely enough to wash the soap and shampoo off. Overall would recommend.
Stayed 4 nights in Sep 2024

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The shower is 2’x2’. The layout of the bathroom is tight and dangerous. We had to use a hand towel to wipe up floor from the shower. The shower controls were confusing and were nearly scalded. We left it on the floor to have it replaced. The towel was put back on the rack vs. being replaced. The check in was not friendly. Check-out was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Christina

Stayed 2 nights in Aug 2024

10/10 Excellent

Zuilyn

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very accommodating and pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

The staff were friendly and personable, and offered me many helpful travel tips. Well located, close to Earls Court tube station and a variety of eateries.
Stayed 3 nights in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too small a space but lovely generally
This hotel is clean, convenient, and includes a breakfast with options and enough to fill you up for the morning. Unfortunately, the room we were in was TINY. I more or less knew that from the booking but it was smaller than I expected. The bathroom was so small, when I sat on the toilet, my knees almost hit the opposite wall. The shower was not the smallest I’ve ever had, thankfully. The sink, though, was probably the smallest I’ve ever seen apart from in an airplane. The door could not open fully- it was blocked by the sink. Also, the air conditioner would shut off automatically in the middle of the night. (We had a particularly warm evening and outside noise, though minimal, and smokers led us to preferring the a/c over the open windows) The outside balcony was, in fact, a lovely element of the room. Though with two people it was really necessary as a space to spread out to. Honestly, apart from the size of the room the hotel was great. I especially loved the lighting in the room!! The sparkling lights on the ceiling were a nice touch. Oh- of note they said they can’t hold luggage if you arrive early or leave late. That’s a shame.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyne

Very close to the tube. 20 minute walk to Kensington Gardens. Room is a quite tiny but it’s all I needed for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Wadood, Mississauga

Liked: Staff & service
Location is in the heart of London! The tube is less than a 3 min walk. Nice and friendly staff.
Stayed 4 nights in Aug 2024

2/10 Terrible

Robert McAnally

Filthy
This hotel has cats. I am violently allergic to cats. I had no idea I had to ask a decent hotel whether they have cats. I asked for a refund, to which the manager agreed. Please facilitate.
Stayed 2 nights in Aug 2024

6/10 Okay

Claudia

Business traveller
Liked: Cleanliness
The hotel is very convenient to Earl's Court tube station and there are some decent restaurants within a block or two. The room was compact and had all needed amenities, but it was on the upper 4th floor meaning I still had to carry my bag up a flight of stairs because lift didn't go all the way up. The hotel is enamored with technology--form over function. It has a ridiculous faucet in the bathroom, but lacks instructions for air-conditioner--had to keep turning on and off so didn't freeze or roast. Last, checking-in on keyboard at front door is ridiculous--especially with someone at desk watching my frustrating attempts to enter information after 18 hours of travel. Sometimes, there is too much technology and not enough of the human. This hotel exemplifies this problem unfortunately.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean hotel, just a minute walk from Earls Court Station which was very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good but the description by Hotels.com included sloppy errors that were notthe hotel's fault. For example there were 2 maps that each showed the hotel (indicated by name) in a different neighborhood. I gave my screen shot of this to the hotel. It is in fact close to Earl's Court tube station.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in London
Very nice boutique hotel. Neighbourhood is fantastic. Really enjoyed the breakfast!
Stayed 2 nights in May 2024

6/10 Okay

Tat Chi

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot
The room was small, sure, but that wasn't a surprise since it states quites clearly in the description that it is a small room!! The room and bathroom were spotless. Even though I faced the main road, it wasn't noisy, and the staff were some of the friendliest I've ever met. The only tiny annoyance was that I wish they had either mentioned that there is a plug adapter in the room (or put it in a more obvious location) because I went to buy another one to add to my collection of plug adapters. But that's more my fault than anything. Just mentioning it here so future guests will know to look for it. And I wish there had been a recycling bin either in the room or in the lobby. Otherwise, it's nice little hotel in a great location. I would recommend.
Stayed 1 night in Jul 2024

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