Heeton Concept Hotel Kensington

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
24/7 front desk
Housekeeping
Air conditioning
Free WiFi

Explore the area

15-25 Hogarth Road, London, England, SW5 0QJ

Cromwell Road
‪3 min walk‬
Kensington High Street
‪12 min walk‬
Design Museum
‪13 min walk‬
London (LHR-Heathrow)
‪30 min drive‬

Room options

Single Room

Sleeps 1
1 Twin Bed

Twin Room

Sleeps 2
2 Twin Beds

Family Double Room

Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Family Room

Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Economy Twin Room

Sleeps 2
1 Twin Bunk Bed

Standard Triple Room

Sleeps 6
3 Twin Bunk Beds

Executive Room

Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Lite Double Room

Sleeps 2
1 Double Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

Sleeps 2
1 Double Bed

Double Room

Sleeps 2
1 Double Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Victorian London hotel in London City Centre with a 24-hour front desk

This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.

Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Heeton Concept Hotel Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Enjoy features like free WiFi in public areas and a bar.

Free WiFi
Enjoy drinks at the bar/lounge
Amenities include a multilingual staff, an elevator, and coffee/tea in a common area
Guests have great things to say about the location and the helpful staff
13 minutes by foot from Design Museum and a 2-minute drive from Natural History Museum

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Heeton Concept Hotel Kensington.

This Victorian London hotel is smoke free.

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

1 bar
Coffee/tea in a common area

Family friendly

Children's games
Snack bar/deli

Conveniences

Lift
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in public areas

Games
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Electric kettle
Free tea bags/instant coffee

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Heeton Concept Hotel Kensington Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Aleksey

12 Nov 2024

Disliked: Property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

1 Nov 2024

Liked: Cleanliness, room comfort

You get what you’re paying for

It’s a good hotel for the price. Rooms aren’t huge, and they can get stuffy, but they’re comfortable for a short term stay. It’s very close to Earls Court Station, so you have easy to the rest of London from there. There’s quite a few restaurants within walking distance, as well as a Tesco supermarket less than a 15 minute walk away for groceries or what not. Would definitely stay again.

Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmadsho

28 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Sarasota

Travelled with family, Travelled with family and small children

26 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Room smelled of cigarette smoke. Otherwise a great room!

Stayed 1 night in Oct 2024

4/10 Poor

Aster

Travelled with family

26 Oct 2024

Disliked: Cleanliness, room comfort

Buyer beware!

Stayed at Heeton Concept Hotel 10/20/24-10/24/24. London is incredibly expensive. 1st room was below ground level- a basement. It was damp, musty, and dirty. Mold stains on the baseboards. The walk from the elevator to the room was smelly and forbearing. We asked to be moved. While in the lobby, another guest asked to be moved to a different room too. We changed rooms the next day. The 2nd room was cleaner but still smelled of mildew and old smoke. We lit 3 candles our entire stay. I will say the bathrooms in both rooms were newly renovated. However, ventilation was poor. The staff tried very hard to accommodate us. However, they're fighting a losing battle. Hotel infrastructure is not their fault. Not family, nor solo female-friendly. Lots of homeless in the area. Witnessed food theft at Gregg's one morning. Be in the room by 11 pm. The Underground and several food options are nearby. You may be tempted to stay here because of the cheaper rate. Really THINK about it. It's still expensive by most standards. I'd say respectable London lodging runs about $250 a night. Not what I'm used to paying, but what it is. Prepare more.

Stayed 3 nights in Oct 2024

10/10 Excellent

cesar

19 Oct 2024

Stayed 6 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family

18 Oct 2024

Liked: Amenities

Shower was very small.

Stayed 1 night in Oct 2024

10/10 Excellent

Akshita

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great stay!

Stayed 4 nights in Oct 2024

10/10 Excellent

Claire

Business traveller

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Fab location, super quiet night but right by some fab restaurants / pubs and so close to the tube.

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I don't like is they don't have at least one microwave oven in the hotel, Aside from that the place are very nice and excellent !

Stayed 2 nights in Sep 2024

10/10 Excellent

Claudio Lupo

26 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Angela

24 Sept 2024

Liked: Staff & service

The air conditioning did not work in our room. The staff was nice and showed us 2 other rooms but the air didn’t work in those either so we didn’t bother moving. Our traveling companions in another room had great air conditioning so we knew it was possible, just not for us. The neighborhood is not what we expected for Kensington, the streets were dirty, especially near the Earl’s Court tube station entrance.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jazmin Ycela

Travelled with group

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how close it was to the train station which made it easy to get around and so many places nearby to eat at. Staff were very friendly and room was perfect for our stay.

Stayed 8 nights in Sep 2024

6/10 Okay

victor

10 Sept 2024

Liked: Cleanliness

Stayed 3 nights in Sep 2024

6/10 Okay

Johan

Travelled with family

7 Sept 2024

Liked: Staff & service

Room / bathroom had musty smell. Staff were friendly and hotel close to Underground

Stayed 2 nights in Sep 2024

8/10 Good

SOLOMON

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Steve

29 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stop over for a family of 4 in one room. Shower is excellent. Reception staff are very good with early check in. 5 stars

Stayed 1 night in Aug 2024

2/10 Terrible

Justine

Travelled with family

23 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The property advertised they had air conditioning, but they only had a very noisy fan. Many guests were complaining about the same thing in their rooms. This is false advertising!!! The staff were not very helpful in any matters, tours or information. Good location, easy walk to nearby tourist spots.

Stayed 4 nights in Aug 2024