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"The pantry is great for a slice of cake, mug of coffee and watch the world outside. This time the hot water took ages to reach the shower and some gue ... " More
14 Oct 2019 by Martin
Dear Guest, Thank you for taking the time to post a review of the Great Northern Hotel. I was really disappointed to read that you did not enjoy your stay with us. I do understand your comments in relation to the size of our rooms. Due to the history of the building we are restricted to how the rooms are configured but we strive to ensure that facilities and amenities are of a high standard to offset the room size. I was disappointed to read that you felt that the staff were rude. I can assure you that this is not something that is the norm at the hotel and all staff will be spoken to as part of the hotel's charm should be its staff. Thank you again for your review and for taking the time to provide some invaluable insights to your stay. Kind Regards, Martin Newbould General Manager
31 Jul 2019 by Darren
Hi, I'm delighted that you love the pantries, they are unique and special. If you have hot water challenges in the future please let us know so we can investigate, on occasion it can take a little longer for the water to run warm but we do keep a good check on our boilers to ensure that the water is hot for all of our guests.
13 Mar 2018 by Sandra Petrauskaite
Dear Kate, Thank you very much for your review, I am very glad to hear how much you enjoyed your stay with us. We look forward to welcoming you back again soon. Sandra Petrauskaite - Guest Relations
31 Dec 2016 by Anthony
Thank you for your feedback and so sorry for your disappointment. We have several categories of rooms and would suggest a Cubitt style to give more space. The Pantries in each floor have been a huge success with our guests and offer free coffee, tea, fresh cake and biscuits, sweet treats, magazines and fruit at any time of the day and night. There is an Nespresso machine in each room but we have limited the tea making facilities to the pantries as his offers much more choice. I am sorry that this disappointed you. Anthony Lee, CEO
The following facilities are closed on Sunday:
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and coworking spaces. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Great Northern Hotel, a Tribute Portfolio Hotel, London. You'll have access to the indoor pool and health club at a partner property. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Great Northern Hotel, a Tribute Portfolio Hotel, London offers 88 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy continental breakfast for a fee.
RAILS Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
GNH Bar and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Little Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Great Northern Hotel, a Tribute Portfolio Hotel, London is listed in the 2014 Condé Nast Traveller Hot List.
