The Cumberland, London

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
24/7 front desk
Housekeeping
Laundry

Explore the area

1 Great Cumberland Place, London, England, W1H 7DL

Hyde Park
‪4 min walk‬
Buckingham Palace
‪4 min drive‬
Piccadilly Circus
‪5 min drive‬
London (LHR-Heathrow)
‪40 min drive‬

Room options

Classic Double Room

18 sq m
Sleeps 2
1 Double Bed

Classic Twin Room

18 sq m
Sleeps 2
2 Twin Beds

Executive King Room (With Executive Club Lounge Access)

21 sq m
Sleeps 3
1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

21 sq m
Sleeps 2
1 Double Bed

Studio Suite (With Executive Club Lounge Access)

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Twin Room (With Executive Club Lounge Access)

16 sq m
Sleeps 3
2 Twin Beds

Park View Room

21 sq m
Park view
Sleeps 2
1 King Bed

Executive Double Room (With Executive Club Lounge Access)

16 sq m
Sleeps 2
1 Double Bed

Classic Accessible Double

23 sq m
Sleeps 2
1 Double Bed

Family Room

21 sq m
Sleeps 4
2 Double Beds

Deluxe King

21 sq m
Sleeps 2
1 King Bed

Star Suite (With Executive Club Lounge Access)

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Single Room

15 sq m
Sleeps 1
1 Twin Bed

Deluxe Twin

21 sq m
Sleeps 2
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Art Deco hotel with a 24-hour front desk and a coffee shop

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.

The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at SOUND Cafe
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the breakfast and the helpful staff
Steps from Frameless Immersive Art Experience and 4 minutes by foot from Hyde Park
Airport shuttle service available for a fee

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.

SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.

Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour offsite parking (GBP 60 per day); reservations required
24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Costa Coffee
SOUND Cafe
SOUND Sports Bar

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

17 meeting rooms
4,306 square feet of conference space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar near toilet (61 centimetre high)
Handrails in stairways (90 centimetre high)
Lift (100 centimetre wide door)
Raised toilet seat (61 centimetre high)
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch LCD TV with digital channels

Food and drink

Free bottled water
Meal delivery service
Restaurant dining guides

Air conditioning
Desk
Desk chair
Electrical adapters
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20 per person
Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

The Cumberland, London Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Marcus, Belfast

Travelled with family and small children

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel, room, facilities, decor, staff and location were all fantastic for us. The only issue was a bad stink from drains that seemed to come and go in the bathroom and hallway outside the room but would not put me off staying here again.

Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a great place to stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent stay, hotel staff very accommodating and great location for Christmas shopping

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We originally had stayed at a Marriott and decided to check out after a night and book here. This hotel is clean, friendly staff. Delicious breakfast and over all a better experience.

Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family

15 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Excellent service, great room and facilities. Highly recommend this hotel and will certainly be staying there again

Stayed 1 night in Dec 2024

8/10 Good

yasmin

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. Great value London hotel.

This is my second stay at this fantastic hotel. Great value for a London hotel and just love it here. Facilities and staff are amazing. Cannot wait to book another trip.

Stayed 1 night in Dec 2024

10/10 Excellent

Fatemah

11 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Alon

Travelled with family

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

Fayz

Travelled with group

9 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

So far it nice place

Stayed 3 nights in Nov 2024

6/10 Okay

Joanne

9 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Travelled with group

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to stay there again!

It was fantastic! The staff was incredible! The room was wonderful! They gave us an upgrade! The breakfast best ever! Great great location!

Stayed 3 nights in Dec 2024

6/10 Okay

Kirsty

Travelled with group

8 Dec 2024

Our stay was spoiled by the fact that we could not check into one of our rooms until just before 5. We had afternoon tea booked at the ritz at 5.30 so this made it really difficult to get ready in 1 room for 5 ladies trying to get ready for this pre booked event to celebrate birthdays which had been booked since Feb 2024

Stayed 1 night in Dec 2024

8/10 Good

Wendy

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Bader

Travelled with group

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

perfect

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lost phone charger

Stayed 2 nights in Dec 2024

10/10 Excellent

David, Oak Brook

Business traveller

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location especially for passington station to get from central london to Heathrow

Stayed 1 night in Nov 2024

6/10 Okay

Chuck

Travelled with group

7 Dec 2024

Liked: Property conditions & facilities

Nice enough hotel, bar area fun but crazy expensive (£38 for two whisky sour). Reception are very polite but slow to respond to request (missing remote). Free mini bar was a nice touch but problem with drain and annoying whistling noise in the room all night was not great

Stayed 1 night in Dec 2024

8/10 Good

Bjargey, Seltjarnarnes

Travelled with partner

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really liked the hotel, great location. The only problem we were downgraded, cut a price cut and breakfast which was nice and were told we would get the room we booked the next day, well that took to almost to 4-5 pm to get the room after we were told it was ready at about 1 pm, my husband never gets angry but this really pissed him off after waiting almost an hour after hearing from the reception after being told they would call right back, so Saturday afternoon was not good for my husband that waited and waited for service from reception.

Stayed 2 nights in Nov 2024