The Cumberland, London

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast available
24/7 front desk
Housekeeping
Laundry
Air conditioning

Explore the area

1 Great Cumberland Place, London, England, W1H 7DL

Marble Arch
‪1 min walk‬
Hyde Park
‪4 min walk‬
Oxford Street
‪11 min walk‬
London (LHR-Heathrow)
‪40 min drive‬

Room options

Classic Double Room

18 sq m
Sleeps 2
1 Double Bed

Classic Twin Room

18 sq m
Sleeps 2
2 Twin Beds

Executive King Room (With Executive Club Lounge Access)

21 sq m
Sleeps 2
1 King Bed

Studio Suite (With Executive Club Lounge Access)

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Twin Room (With Executive Club Lounge Access)

16 sq m
Sleeps 2
2 Twin Beds

Gold King Park View

21 sq m
Park view
Sleeps 2
1 King Bed

Executive Double Room (With Executive Club Lounge Access)

16 sq m
Sleeps 2
1 Double Bed

Classic Accessible Double

23 sq m
Sleeps 2
1 Double Bed

Gold Family Room

21 sq m
Sleeps 4
2 Double Beds

Gold King Room

21 sq m
Sleeps 3
1 King Bed

Star Suite (With Executive Club Lounge Access)

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Single Room

15 sq m
Sleeps 1
1 Twin Bed

Gold Twin

21 sq m
Sleeps 3
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Art Deco London hotel in London City Centre with a 24-hour front desk

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.

The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at SOUND Cafe
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the breakfast and the central location
Steps from Frameless Immersive Art Experience and 4 minutes by foot from Hyde Park
Airport shuttle service available for a fee

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.

SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.

Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Electric car charging station on site
Height restrictions apply for on-site parking
Off-site parking for GBP 60 per day; booking required
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: GBP 20 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

SOUND Cafe
SOUND Sports Bar
Costa Coffee

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space (4306 square feet)
Meeting rooms - 17

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 100
Grab bar near toilet
Toilet grab bar height (centimetres): 61
Handrails in stairwells
Stairwell handrail height (centimetres): 90
Raised toilet seat
Raised toilet seat height (centimetres): 61
Step-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

40-inch LCD TV
Digital channels

Food and drink

Free bottled water
Local meal delivery service

Desk
Desk chair
Electrical adapters/chargers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Restaurant dining guide
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20 per person
Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

The Cumberland, London Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Verified traveller

22 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Tariq

22 Nov 2024

Very good location, rooms are small.

Stayed 5 nights in Nov 2024

10/10 Excellent

Caitlin

Travelled with family

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is brilliant. It is so clean and the staff are so helpful. When they knew it was a birthday celebration they left a card and bottle of champagne in the room. Thanks for a lovely stay!

Stayed 1 night in Nov 2024

10/10 Excellent

Sengul

21 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Omar

21 Nov 2024

Liked: Cleanliness, staff & service

Good location

Stayed 6 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with group

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay.

Stayed 3 nights in Nov 2024

8/10 Good

Ragnheidur

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with group

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel in a great area of London. Good lobby with a fun vibe.

Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk

18 Nov 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Great comfort, poor experience.

Turned up after paying on the app. Offered an upgrade, charged us for the whole stay again. Got into the upgraded room - dirty knickers were left in the room and only one towel for both of us. Got to breakfast and wasn’t on the system that we were entitled to breakfast and tried to charge us again.

Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 7109 was lovely but some horrendous fan noise kept me awake. Couldn’t work it out where it came from. Poor quality windows too

Stayed 1 night in Nov 2024

10/10 Excellent

Heli

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location for central London. Good value for money. Very safe. Clean and nice ambiance

Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Such a lovely stay, made to feel very welcome and special. Room was very comfortable, we had food in the evening i. The Sounds Cafe which was gorgeous and service good. Close the Marble Arch tube station so if needing to travel around this made it very convenient.

Stayed 1 night in Nov 2024

6/10 Okay

Kurt

15 Nov 2024

Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Travelled with family

15 Nov 2024

Liked: Property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

8/10 Good

JESSICA, new york

Travelled with family

15 Nov 2024

Liked: Staff & service, property conditions & facilities

Thks

Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey, Lehi

Travelled with partner

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location by Marble Arch red line, but kind of a sketchy neighborhood with lots of homeless. The hotel itself is great.

Stayed 6 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with group

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic 2 night stay

Trip to London with friends for big birthday celebrations. Hotel had sparkling wine and chocolates in our room on arrival with a lovely card and message on the mirror. Very nice touch. Room was a gold king and we had a pull out bed. Very comfortable but a bit of a squeeze with 3 big bags but we managed to make it work for 2 nights and we weren't tripping over anything. Location just around corner from marble arch tube station and Oxford Street is perfect. Both the Luton and Stansted Airport buses stop about a 3 minute walk from the hotel so extremely handy if you want to travel that way. Any staff we met were really friendly and I really liked the extra security of the keycards controlling which lift to get into for all guests. Possibly a thing in other hotels but I haven't seen it before. Would definitely come back highly recommend

Stayed 2 nights in Nov 2024

10/10 Excellent

Rafina

10 Nov 2024

Stayed 1 night in Nov 2024

4/10 Poor

Priscilla

9 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Naser

Travelled with group

7 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel lobby was unbelievably busy - the lift access seemed unnecessarily complicated but the band playing in the bar on Saturday night was really great! Our bedroom was rather small & the bathroom was really tiny with a miniscule sink & only room for one person at a time A leaky shower door (bath mat was absolutely soaking after one shower) & no niceties like a shower cap.

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Travelled with partner

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️

Stayed 2 nights in Nov 2024

10/10 Excellent

M

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Anne

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was in a great location, the room was nice and the breakfasts were wonderful. The main lobby and bar area was quite lively with live music most nights. The hotel was formerly a Hard Rock Hotel and that was very evident on the main floor.

Stayed 5 nights in Oct 2024