Overall, the room was as we expected - small, but conveniently located. The only issue we ran into was that no toiletries are provided, not even hand soap for the bathroom. We mentioned this to management, and they told us that we had to buy our own, despite "soap," "shampoo," and "free toiletries" all being included in the listing. When we mentioned the info in the listing, they basically brushed us off, and it looks like the listing still is claiming they're provided. The only other issue was that the thermostat in the room didn't work, and the knob on the radiator was broken, but the room was a comfortable temperature fortunately.