Gem Fitzrovia Hotel

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

24/7 front desk

Housekeeping

Air conditioning

Explore the area

20-28 Bolsover Street, London, England, W1W 5NB

Regent Street
‪6 min walk‬
Oxford Circus
‪10 min walk‬
Oxford Street
‪14 min walk‬
London (LHR-Heathrow)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Twin Room

Wonderful

15 sq m
Sleeps 3
2 Twin Beds

Triple Room

Very good

20 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Superior Single Room

Wonderful

15 sq m
Sleeps 1
1 Twin Bed

Superior Double Room

Excellent

15 sq m
Sleeps 3
1 Double Bed

Executive Double Room

Excellent

18 sq m
Sleeps 3
1 Double Bed

Executive Twin Room

Very good

18 sq m
Sleeps 3
2 Twin Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Family-friendly London hotel in London City Centre with a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Gem Fitzrovia Hotel. During your stay, you're just a quick walk from Regent Street. Free WiFi in public areas, a restaurant, and a bar are available.

Free WiFi and wired Internet
Enjoy international cuisine while dining at XX-XXVIII Restaurant
Continental breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the helpful staff and the location
10 minutes by foot from Oxford Circus and a 3-minute drive from The British Museum

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 139 square feet (13 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Gem Fitzrovia Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
On-site parking includes off-street options

Food and drink

Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 19.50-24.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

XX-XXVIII Restaurant

Family friendly

Babysitting (surcharge)
High chair
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference space (139 square feet)
Meeting rooms - 3

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Hypo-allergenic bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
Flat-screen TV

Food and drink

Champagne service
Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
Individually decorated
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Mobile key entry
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 24

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
Early check-in fee: GBP 24 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitzrovia Grange

Grange Fitzrovia

Grange Fitzrovia Hotel

Grange Fitzrovia Hotel London

Grange Fitzrovia London

Grange Fitzrovia Hotel London, England

Hotel Grange Fitzrovia

Fitzrovia Hotel

Grange Fitzrovia

Gem Fitzrovia Hotel Hotel

Gem Fitzrovia Hotel London

Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

David

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at convenient location

Nice hotel within walking distance from many places. Rooms were clean. Breakfast was very good.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem

Loved the Gem Fitzrovia! The staff was courteous and very helpful, the breakfast was fresh and plentiful and the hotel was very quiet. I didn't even know there were other people staying there. The room was always clean, the beds comfortable, and it was convenient to the tube. Everything felt very luxurious: from the carpets to the front doors to the elevator, to the attentive staff. Can't wait to go back!

Stayed 3 nights in Oct 2024

10/10 Excellent

Hanse

Business traveller

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Oct 2024

10/10 Excellent

Griffin F Van

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

Stayed 3 nights in Oct 2024

10/10 Excellent

Liam

Travelled with partner

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it!

Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Aug 2024

10/10 Excellent

Anjali

15 Oct 2024

Stayed 3 nights in Sep 2024

8/10 Good

ANJUM

15 Oct 2024

Stayed 6 nights in Oct 2024

10/10 Excellent

Vince

Travelled with group

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Oct 2024

4/10 Poor

Harri

Business traveller

14 Oct 2024

Liked: Cleanliness

Disliked: Room comfort

Not good

Room was very cold, heating is not on. Horrible. Reseption is very unfrendly. They have only one job, take Care of clients and they don’t do that. So waist of money. Guys in a lobby was very friendly.

Stayed 3 nights in Oct 2024

8/10 Good

christina

13 Oct 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Jose A.

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

8/10 Good

Russell

Travelled with partner

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was in a good location, breakfast was good and room quiet.

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Gayle

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good location, large room, high level of cleanliness

Stayed 4 nights in Sep 2024

8/10 Good

Clair

6 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Renaldo

6 Oct 2024

Liked: Property conditions & facilities

Stayed 1 night in Oct 2024

6/10 Okay

Mick

Business traveller

5 Oct 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location

Stayed 2 nights in Sep 2024

10/10 Excellent

Eugenio, Coral Gables

29 Sept 2024

Liked: Staff & service

The front desk people are remarkably efficient and helpful

Stayed 23 nights in Aug 2024

10/10 Excellent

Nev

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Service as Always

Amazing service from start to finish.

Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Travelled with partner

24 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

I mentioned NO grab bars in the tub area. They said none of their hotels have those. Upon leaving I was told I show of booked an accessible room. Too late as I told the desk clerk my 1st night. Staff in restaurant very attentive. I wouldnt stay there again. Lobby area furniture is VERY worn. Needs updating.

Stayed 5 nights in Sep 2024