Gem Fitzrovia Hotel

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VIP Access

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
24/7 front desk
Housekeeping
Air conditioning

Explore the area

20-28 Bolsover Street, London, England, W1W 5NB

Oxford Circus
‪10 min walk‬
Oxford Street
‪14 min walk‬
Russell Square
‪18 min walk‬
London (LHR-Heathrow)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Twin Room

15 sq m
Sleeps 3
2 Twin Beds

Triple Room

20 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Superior Single Room

15 sq m
Sleeps 1
1 Twin Bed

Superior Double Room

15 sq m
Sleeps 3
1 Double Bed

Executive Double Room

18 sq m
Sleeps 3
1 Double Bed

Executive Twin Room

18 sq m
Sleeps 3
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Family-friendly London hotel in London City Centre with a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Gem Fitzrovia Hotel. During your stay, you're just a quick walk from Regent Street. Free WiFi in public areas, a restaurant, and a bar are available.

Free WiFi and wired Internet
Enjoy international cuisine while dining at XX-XXVIII Restaurant
Continental breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the clean accommodations and the helpful staff
10 minutes by foot from Oxford Circus and a 3-minute drive from The British Museum

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 139 square feet (13 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Gem Fitzrovia Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
On-site parking includes off-street options

Food and drink

Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 19.50-24.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

XX-XXVIII Restaurant

Family friendly

Babysitting (surcharge)
High chair
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference space (139 square feet)
Meeting rooms - 3

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Hypo-allergenic bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
Flat-screen TV

Food and drink

Champagne service
Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
Individually decorated
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Mobile key entry
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 24

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
Early check-in fee: GBP 24 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitzrovia Grange

Grange Fitzrovia

Grange Fitzrovia Hotel

Grange Fitzrovia Hotel London

Grange Fitzrovia London

Grange Fitzrovia Hotel London, England

Hotel Grange Fitzrovia

Fitzrovia Hotel

Grange Fitzrovia

Gem Fitzrovia Hotel Hotel

Gem Fitzrovia Hotel London

Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

John

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Virginia Sanchez

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very comfortable, clean, and extremely well located. I'd definitely stay here again. The only non positive issues were that the bathroom had a weird smell coming in from the pipes (nothing unbearable) and that I would have loved to get some help carrying my luggage up the main entrance's stairs.

Stayed 4 nights in Nov 2024

4/10 Poor

Gustavo Ignacio

17 Nov 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Left the place as soon as I checked in.

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Had a really lovely stay, everyone was so friendly and welcoming, nothing was any bother. Breakfast choices were good. Location was great for access to Oxford Street and Soho areas. Would stay again.

Stayed 3 nights in Nov 2024

8/10 Good

Nathan

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All round good pleasant staff & facilities close to shops & underground 🤔

Stayed 3 nights in Nov 2024

10/10 Excellent

Ola

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

10 Nov 2024

Stayed 2 nights in Nov 2024

8/10 Good

Andrea

9 Nov 2024

Stayed 2 nights in Nov 2024

6/10 Okay

ANJUM

9 Nov 2024

Liked: Cleanliness, staff & service

Room was so small that I have never seen a smaller hotel room ever.

Stayed 2 nights in Oct 2024

10/10 Excellent

Yetkin

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean comfortable nice. Friendly personnell. Very good location.

Stayed 5 nights in Nov 2024

10/10 Excellent

Giles

Business traveller

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Riikka

6 Nov 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Sam

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Kealy

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, quirky hotel.

Lovely boutique hotel in a great location for restaurants and access to central London. Lovely breakfast in a clean and relaxed dining area with very staff attentive. Lovely clean room with spacious bathroom.

Stayed 1 night in Oct 2024

8/10 Good

Paul

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Stay in Great Location

Hotel is very nice, and in a very good location. There was confusion about money off voucher at bar and inclusion of breakfast in booking, but resolved quickly and staff very apologetic. Menu on hotel website, accessed via qr code link in info folder in room was out of date. Dishes and prices had changed.

Stayed 1 night in Oct 2024

4/10 Poor

Stuart

27 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Disappointed that bar shut at around 12, whilst it should have been 24 hours! Also just one person covering the whole hotel overnight is not ideal, so no bar open no room service! Appreciate that sickness etc can happen however should be some contingency there! But otherwise a pleasant stay and good location. I stayed on the 26th of October 2024 - The employee who worked overnight that day deserves a medal and could you please apologise to him as took out my frustration on him for bar not being open, if that issue can be resolved will stay again, many thanks Stuart

Stayed 1 night in Oct 2024