Ellen Kensington

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Where to?

Dates

February 2025

23

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Bar
24/7 front desk
Housekeeping
Laundry
Air conditioning

Explore the area

18-26 Barkston Gardens, London, England, SW5 0EN

Cromwell Road
‪4 min walk‬
Kensington High Street
‪15 min walk‬
Imperial College London
‪16 min walk‬
London (LHR-Heathrow)
‪31 min drive‬

Room options

Deluxe Room

Sleeps 2
1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, Terrace

Sleeps 2
1 Queen Bed

Classic Room

Sleeps 2
1 Queen Bed

Suite (Coronation)

Sleeps 2
1 King Bed

Suite

Sleeps 2
1 King Bed

Classic Twin Room

Sleeps 2
2 Twin Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Suite

Sleeps 2
1 King Bed

Room

Sleeps 1
1 Twin Bed

Similar properties

Pool
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

9 Mar - 10 Mar

About this property

Eco-certified London hotel in London City Centre with free breakfast

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

During your stay at Ellen Kensington, you're just a quick walk from Cromwell Road. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.

Free buffet breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include a concierge, tour or ticket assistance, and luggage storage
15 minutes by foot from Kensington High Street and a 2-minute drive from Natural History Museum

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Ellen Kensington.

This 3.5-star London hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Ellen Kensington has a restaurant on site.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Portuguese, Romanian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 6:30 AM–10:00 AM
1 restaurant
1 bar

Family friendly

Free cots/infant beds
Corner/local shop
Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

This property does not have any lifts

More

At least 80% of lighting from LEDs
Renovated guest rooms – June 2024
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Heating (climate-controlled)

Bathroom

Bathrobes
Bath or shower
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

50-inch TV
Digital channels

Food and drink

Coffee/tea maker
Free bottled water
Local meal delivery service
Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
LED light bulbs
Restaurant dining guide
Safe
Slippers
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 50

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include window guards

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Burns

Best Western Burns Hotel

Best Western Burns Hotel London

Best Western Burns London

Best Western Hotel Burns

Burns Best Western

Burns Hotel

Burns Hotel Best Western

Hotel Best Western Burns

Hotel Burns

Best Western Burns Hotel London, England

Best Western Burns Hotel Kensington

Best Western Burns Kensington

BEST WESTERN Burns Hotel Kensington London, England

Ellen Kensington Hotel

Ellen Kensington London

Ellen Kensington Hotel London

Best Western Burns Hotel Kensington

Ellen Kensington Reviews

8.0

Very good

9.0/10

Cleanliness

9.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Cesar

18 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff

Stayed 3 nights in Nov 2024

8/10 Good

cyrita

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

8/10 Good

cyrita

Travelled with family, Travelled with family and small children

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.

Stayed 3 nights in Nov 2024

4/10 Poor

Alexandra

23 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Natalia

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).

Stayed 3 nights in Nov 2024