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DoubleTree by Hilton London West End

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace
Dinner served
Staircase
Exterior
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    3 min walk
  • KFC
    1 min walk
  • Holborn Underground Station
    4 min walk
  • London (LHR-Heathrow)
    50 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Superior)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Family Room, 1 Queen Bed (Superior)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

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Exterior

Strand Palace Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (3792)
The price is €202
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Strand Palace Hotel

About this property

DoubleTree by Hilton London West End

Hotel with a fitness center, a short walk to The British Museum
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at DoubleTree by Hilton London West End gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from The British Museum and 3 minutes by foot from Russell Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
Guests can enjoy buffet breakfast for a fee.
Restaurant92 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (GBP 35.95 per day)

Food and drink

  • Breakfast available for a fee: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant92

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1003 reviews" "
Rating 8 - Good. 348 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 106 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jakki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to be able to walk to shopping areas, restaurants and the West End.
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was fast, room super clean and tidy and so quiet. Got back late and fancied a tea before bed and they even gave us a an extra cookie to have with our tea! Very personal service! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Sep 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant, modern and fairly priced hotel. 15 min walk from Euston Station and 15 min walk to Covent Garden. Good location for visiting central London. Were also happy to storw our cases after checkout (no charge) until we collected them later for our train.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Linda

Stayed 2 nights in Aug 2024

10/10 Excellent

Deepak

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the stay but it was hard to find
Stayed 1 night in Aug 2024

10/10 Excellent

Keeley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Oral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Madelin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and lots of them
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
18 th birthday celebration
Birthday celebration, my daughter was given some chocolates on arrival and the room was set up with some cake and a lovely message which was a nice surprise. View was of a wall, but we were in central London and didn’t spend much time in the room so it didn’t matter. Staff were very friendly and attentive on arrival and departure. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Janet, Midland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the most comfortable bed but enjoyed our room otherwise. Would have been nice if the TV volume could have gone higher than 18. Staff was great about helping us stow our luggage and was quick to get it for us when ready for check in.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location love the ease of transportation to the cruise terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Grainne

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

8/10 Good

Debbie

Stayed 1 night in Aug 2024

6/10 Okay

Janet, Millom

Travelled with family
Beds awfully hard, didn’t sleep well at all
Stayed 1 night in Jul 2024

10/10 Excellent

Wladimir, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hilton property. Book directly from Hilton Honors app.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The main entrance is impressive and clean. The staff were pleasant. We quickly stored our bags in the room and went the theatre. On returning we noticed that the sink was cracked, the bathroom door wouldn’t shut, bath and sink stained and finally and most important only one tea bag and milk for both of us. Breakfast was lovely but the greeting was non informative or helpful. The other staff were great. On my experience I’ve had better from a multi budget establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Chienchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King sized room
I booked a double room and was upgraded to a king sized bed, it was a good room. TV worked well, shower was good, air conditioning was good. Only downside was no view or windows did not open. But it was quiet.
Stayed 1 night in Aug 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switches in the room for the bedside lamps switched the opposite sides 😆
Stayed 1 night in Jul 2024

8/10 Good

MARIA L

Liked: Cleanliness, staff & service
Our stay was good cordial staff One thing we were with an elderly person and practically no facilities for her age 91
Stayed 1 night in Jul 2024

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