DoubleTree by Hilton Hotel London - Hyde Park - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Gym
Bar
Room service

Explore the area

150 Bayswater Road, London, England, W24RT

Kensington Gardens
‪1 min walk‬
Kensington Palace
‪7 min walk‬
Portobello Road Market
‪8 min walk‬
London (LHR-Heathrow)
‪39 min drive‬

Room options

Junior Suite, 1 King Bed

30.5 sq m
City view
Sleeps 3
1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

18.77 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Park View

18.77 sq m
Park view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Corner

23.12 sq m
Park view
Sleeps 2
1 King Bed

Family Room, Connecting Rooms

Park view
Sleeps 4
2 King Beds

Deluxe Room, 1 King Bed, Balcony

18.49 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed

18.45 sq m
City view
Sleeps 2
1 King Bed

Room, 1 Single Bed

13 sq m
City view
Sleeps 1
1 Twin Bed

Room, 1 Queen Bed

15 sq m
City view
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible

19.39 sq m
City view
Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

18.54 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

DoubleTree by Hilton Hotel London - Hyde Park

Eco-certified London hotel in London City Centre with a 24-hour fitness center

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.

DoubleTree by Hilton Hotel London - Hyde Park offers 228 accommodations with laptop-compatible safes and hair dryers. 55-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel London - Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy British cuisine while dining at Urban Meadow
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the proximity to public transportation and the location
Steps from Kensington Gardens and 8 minutes by foot from Portobello Road Market

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 207 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London - Hyde Park. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Urban Meadow - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 35 per night)
Wheelchair-accessible parking and van parking available

Food and drink

English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Manager's reception (select days)
24-hour room service
Coffee/tea in a common area

Restaurants on site

Urban Meadow

Things to do

24-hour fitness centre
Bike parking

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Conference space (207 square feet)
Meeting rooms - 2

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Handrails in stairwells
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

55-inch LED TV
Digital channels

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.50 per person
Self parking fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Hyde

DoubleTree Hilton Hotel London Hyde Park

DoubleTree Hilton Hyde

DoubleTree Hilton London Hyde Park

Hilton Hyde

Hilton London Park

Hilton London Park Hotel

Hotel Hyde

Hyde Hotel

London Park Hilton

DoubleTree Hilton Hotel Hyde Park

DoubleTree Hilton Hyde Park

DoubleTree by Hilton Hotel London - Hyde Park Hotel

DoubleTree by Hilton Hotel London - Hyde Park London

DoubleTree by Hilton Hotel London - Hyde Park Hotel London

DoubleTree by Hilton Hotel London - Hyde Park Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

John

Travelled with partner

7 Nov 2024

Liked: Cleanliness

The check in wasn’t very smooth. The room we got wasn’t very nice with only a small window view of the dumpsters. Additionally it was next to the hotel fitness and we could hear someone using a heavy medicine ball at 10 PM. Overall the hotel is fine, but we’d probably pick something else nearby.

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convient to underground station for travelling & buses at the doorstep. Room size excellent for London. Staff friendly and helpful. Breakfast had good selection and worth the money. Will definitely stay again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Travelled with family

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this hotel were so great. Arif was one of the employees who was especially helpful. They worked with us to get an early breakfast so we could make our flight and were very helpful at every opportunity. The rooms were comfortable and quiet. The breakfast was good. I would highly recommend and would definitely stay at this hotel again.

Stayed 1 night in Oct 2024

8/10 Good

Daniela

29 Oct 2024

Stayed 9 nights in Sep 2024

10/10 Excellent

Sam

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Dodi

Travelled with group

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff went out of their way to make our stay the best. The bed and pillows were great! We will definitely stay here again!

Stayed 1 night in Oct 2024

8/10 Good

Canan

24 Oct 2024

Stayed 7 nights in Jul 2024

10/10 Excellent

Bisnauth Trevor

Travelled with partner

24 Oct 2024

Liked: Amenities

Very convenient and very accommodating and friendly staff

Stayed 6 nights in Oct 2024

10/10 Excellent

Jori

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are updated and comfortable, the breakfast buffet was excellent, the location has great with walkable access to the Metro, Kensington Palace/Gardens, Hyde Park.

Stayed 1 night in Oct 2024

10/10 Excellent

Samer, Glenview

21 Oct 2024

Stayed 6 nights in Sep 2024

10/10 Excellent

Asim

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Location

Amazing service by the staff, nice clean hotel in a great location. Tube station round the corner and a stone's throw away from Hyde Park. Staff provided quality service during check and the cookies are 10/10. Will be visiting again the future - highly recommended 5*

Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location welcome hospitality stuff

Stayed 6 nights in Oct 2024

10/10 Excellent

Isaias

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

8/10 Good

Abdullah

Travelled with partner

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and clean room with decent size

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher, Cumming

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

John

Business traveller

11 Oct 2024

Liked: Cleanliness, staff & service

The staff at the Hotel are its biggest selling point. The manager and the young receptionist from Ghana were especially pleasant to deal with. Both Gentlemen had impressive client service skills

Stayed 8 nights in Sep 2024

8/10 Good

Karen

8 Oct 2024

Stayed 2 nights in Sep 2024

8/10 Good

Frances

Travelled with partner

4 Oct 2024

Liked: Cleanliness, staff & service, amenities

Excellent location near Kensington Gardens and plenty of nearby shops and restaurants.

Stayed 6 nights in Sep 2024

8/10 Good

Stewart

Business traveller

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall enjoyable stay , did everything i required in terms of location and comfort

Stayed 1 night in Oct 2024

6/10 Okay

Nigel

30 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This hotel was tidy and the staff very friendly and helpful. I found the bed very firm and the air conditioning temperamental. After mentioning these concerns to reception, the staff sent a technician and attempted to soften the mattress with a second duvet. The rooms had good soundproofing from the outside, but unfortunately sound travelled from the internal corridor, so I would recommend bringing ear plugs for a deep sleep. This hotel is just across the road from expansive park grounds and a short walk from a central tube station, which made it easy to access main attractions, while enjoying green space. There is also a hop on hop off your bus stop right outside the hotel restaurant. Overall DoubleTree Hyde Park hotel is good value for money, with a convenient location.

Stayed 3 nights in Sep 2024

4/10 Poor

Kevin, Houston

26 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

The room was poorly maintained. The pillows smelled of body odor. The shower tile was mildewed. The shower-head did not spray well as it was leaking volumes of water. The desk in the room was stained with multiple water stains. Many happy dust bunnies! The AC worked fine. Employees were helpful if you could get their attention. The front desk would not answer the telephone on multiple tries. Had to walk down to the desk to get help. Employees behind the front desk ignored eye contact, would not offer help, and would not offer to direct me to someone responsible for helping. One of these persons was obviously a supervisor. The restaurant food was not good. The decor was cheap and dated. Food was poorly prepared. The restaurant reeked of old/spoiled fish whenever they fried fish and chips. The restaurant smelled as bad as a dirty fish market. That strong fish smell permeated our room when it was cooking.

Stayed 6 nights in Sep 2024

4/10 Poor

Mohamed el

26 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group

23 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

Amazing location, lovely staff

Stayed for 2 nights with my mum just for a little fun trip. The location is amazing, there are about 3 tube stations to choose from depending on where you want to go, which are all short walks from the hotel. Kensington gardens/hyde park are literally right there so if you fancied going for a walk and killing some time, it’s great! It’s also very close to Notting Hill. We visited the natural history museum and Kew Gardens, so if you want to visit these places I would recommend staying here since it doesn’t take long to get there from the hotel. I know Kew is a bit out of the way, but we still wanted to visit some areas in more central London so it worked for us (it was maybe 30-40mins to get to Kew altogether ish??). The staff were also so friendly and helpful! We were able to leave our bags before check in and after check out which was very convenient. The room was fairly clean, bathrooms have shower gel, shampoo etc all there which is useful if you were to forget your own. There is AC/thermostat, the AC did get a bit loud if you put it on the highest fan level but we didn’t mind. Beds were comfortable. Hairdryer was provided which is great. Plenty of storage for clothes etc. Kettle with coffee/tea etc was also provided. Quite a big TV with good amount of channels. Overall really glad I stayed here! I would definitely recommend for visiting western/central areas. Would stay here again!

Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great stay. It was a large room for Europe. We didn’t have a view, but it was comfortable and clean and extremely walkable. The location was amazing. Access to everywhere easily.

Stayed 5 nights in Sep 2024