Dolphin Inn

3.0 star property

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Photo gallery for Dolphin Inn

Front of property
Restaurant
City view from property
Family Room
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
44 NORFOLK SQUARE, London, England, W2 1RT
  • Place, Hyde Park
    ‪8 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Place, Oxford Street
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

Single Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

Quadruple Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Bunk Beds

Family Room

  • Sleeps 5
  • 1 Twin Bed and 2 Twin Bunk Beds

Family Room, Private Bathroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 3 Twin Bunk Beds

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room With Bathroom

  • Sleeps 5

Family Room with Bathroom

  • Sleeps 6

Single Room with Bathroom

  • Sleeps 1

Single Room with Shared Bathroom

  • Sleeps 1

Twin with Bathroom

  • Sleeps 2

Single Room With Private Bathroom

  • Sleeps 1

Triple Room

  • Sleeps 3

Quadruple Room

  • Sleeps 4

Similar properties

About this property

Dolphin Inn

Hotel with a 24-hour front desk, 10-minute walk to Hyde Park
Along with a 24-hour front desk, this smoke-free hotel has express check-out and a front-desk safe. WiFi in public areas is free. Other amenities include a vending machine.
Dolphin Inn offers 20 accommodations. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Dolphin Inn. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and a vending machine
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
As a guest of Dolphin Inn, you'll find a vending machine, room service (during limited hours), and express check-out. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.50 for adults and GBP 6.50 for children

Family friendly

  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 6.5 for adults and GBP 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dolphin Inn London
Dolphin London
Dolphin Inn Hotel
Dolphin Inn London
Dolphin Inn Hotel London

Reviews

Dolphin Inn Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 230 reviews
Rating 8 - Good. 95 out of 230 reviews
Rating 6 - Okay. 52 out of 230 reviews
Rating 4 - Poor. 16 out of 230 reviews
Rating 2 - Terrible. 19 out of 230 reviews

Reviews

8/10 Good

Valérie

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Stayed 1 night in Jul 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable.
Stayed 2 nights in Jul 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Very uncomfortable beds

The mattresses had divots in middle and desperately need replacing. Staff were lovely place was clean but old
Stayed 1 night in Jul 2025

8/10 Good

PINJIANG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like this place, although the space is kind of limited. The location is perfect, Paddington station is just around the corner. There are tons of food choice in the area. Hotel staff is very kind and helpful. The room is clean, and the bed is comfortable.
Stayed 7 nights in Jul 2025

8/10 Good

Patrick

Travelled with family, Travelled with family and small children
We felt thankful to find a 6 bed room (3 bunk beds) for our 2 adult and 4 kid family. The location is fantastic as it’s only an 5 minute walk from Paddington Station, and there’s a park across the street for picnics. Paddington has an express train from LHR, and has tube access to central tourist sites. Staff cleaned our room and brought fresh towels daily. There was a mini fridge, fan and kettle there, too. No potable water or air conditioning, though. Also, there’s no elevator so we had 80 steps up to our room. We didn’t mind, but that’s what to expect.
Stayed 4 nights in Jun 2025

4/10 Poor

Maurizio

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not so good. Door to room did not work, so was given another room on 4th floor (had to carry large luggage up there) with a bank bed with soft mattress, not comfy.
Stayed 1 night in May 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was excellent if you are in town to see the sights. 10 minute walk to Paddington Station. Many restaurants, gift shops and grocery stores within minutes of walking. Amenities are sparse, however, we were not in our room much as we were just in town for a few days to see the sites of London so location was key for us. Place was clean and staff was friendly. Beds were comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An annual trip back to a city I lived in for fourteen years. Hotel so handy with underground lines close and a great range of eating places.
Stayed 1 night in May 2025

6/10 Okay

Maria, Hobart

Travelled with partner
Liked: Staff & service
I rarewly give negative comments but this place almost gave me a heart attack! We were given a room up the 4th floor, with 8 flights of staurs! Thankfully we got medium sized luggage but still it was hard negotiating the steep stairs. In our 60's, which could be glemaed from he detrails I hgave given earlier for online check in they sure knew our health sitiuation. Anyway, we did it, but despite the friendly staff, especially the guy at check out (African American guy possibly, not sure, sorry) I am not going back here. There was no aircon here too, we had to open the window to let the fresh air in. I cannot imagine it comfy in summer. The beds were sagging and too low, even for a short person like me. I bumped my head a few times. I was scared my hub will break the upper bink bed, oh dear..Just not a very pleasant stay, I'm sorry to say. The rooms in France were way better than our London hotels. Even the one in Abu Dhabi airport was way nicer and cheaper. I am not sure how they are able to charge too much for a crappy hotel.
Stayed 1 night in May 2025

4/10 Poor

WenChun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift, no proper hot water for shower, it has bed bugs
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is awesome. Super close from Paddington Station. The staff was very kind and tried to accommodate our needs. Room wasn't too bad also. For this price, it was pretty satisfying. The shower was warm and TV worked well. However, I had to comment that our room was right on top of SUBWAY!!! I was unable to sleep because every 5 minutes, the whole room was rumbling....

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service

No drinkingwater, smelly towels

The 'clean' towels were very smelly. There was no drinking water in the room, and the staff did not draw our attention to this act even though we were with small children. We did not get water, we had to buy it or ourselves, which was difficult.
Stayed 2 nights in Feb 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

A great hotel well located

I had a single room, it was very small with a really narrow single bed but it was comfortable, clean and with coffee/tea facilities and a fridge too. The room was nice on warm on arrival. For the money you cant go wrong really, great location around shops and restaurants and a stroll from the tube. Breakfast was listed as a cooked breakfast but it was basically scrambled egg and then cold meat, cheese etc.. OK though.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2025

6/10 Okay

Jyothis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lucy

Very handy for transport links.
Stayed 1 night in Oct 2024

8/10 Good

PHILLIPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and ver close to Paddington Station.
Stayed 8 nights in Oct 2024

10/10 Excellent

PETER

Stayed 1 night in Sep 2024

10/10 Excellent

Tammy, Baltic

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot, reasonable price. Staff super friendly and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Erika Y

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty the bed were dirty I’ll never stay there I don’t recommended to nobody!!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

Not sure where the bad reviews come from, booked this hotel for a family of five, it's a budget hotel, which does exactly what it's designed for, gave our family a comfortable room for the night in central London at a reasonable price in a good location
Stayed 1 night in Sep 2024