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Crowne Plaza London - Kings Cross by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Daily to-go breakfast (GBP 25.00 per person)
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Bar

Explore the area

Map
1 Kings Cross Road, London, England, WC1X 9HX
  • Russell Square
    ‪14 min walk‬
  • The British Museum
    ‪20 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a fitness center, near The British Museum
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bloom - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 25.00 for adults and GBP 10.00 for children
  • Self parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Room service is not good at all. I stayed there for a week, and they didn't clean the room well! One day, they left the cups without washing them, another day, they forgot to put tissues in, another day, they forgot to put water in, and another day, I had to call them to clean the carpet. Also, the breakfast is poor. It is unusual for Crown Plaza to be like this! I visit them very frequently in Saudi Arabia, it's amazing
Stayed 7 nights in Dec 2024

10/10 Excellent

William

Stayed 5 nights in Jan 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ultra small rooms with basic bathrooms - room with zero view - cramp space - not good value - many other options - as a Diamond elite member - not what I expect of a IHG hotel
Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 12 nights in Dec 2024

10/10 Excellent

Tamiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had all things we needed and very attentive to help us with transportation
Stayed 3 nights in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with this property.
Stayed 4 nights in Dec 2024

8/10 Good

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comvenient and comfortable but pricy
We stayed here for a week for an event. The room was clean and comfortable. Pillows were a little lackluster, and the beds were hard but otherwise fine. The rainfall shower was great, but the lack of a ventilation fan left it very damp after a family of 4 needed to shower. Breakfast was good, but very busy. Dinner left a lot to be desired both in food quality and service. Convenient location to Kings Cross and Farringdon.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and level of comfort
Lovely hotel, with a luxury feel. Very helpful and friendly staff. Comfortable room with plenty of space. Wonderful shower. Breakfast was amazing, with a huge choice of food. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ive stayed in, in London.
Very helpful staff, good sized room, clean, well appointed and modern. Check in was faff free and breakfast was excellent with plenty of choice. I would certainly stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing buffet breakfast, but go early to avoid the crowd.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

8/10 Good

Christine

Stayed 5 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Nov 2024

4/10 Poor

manlead

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experiences !
Will not recommend this hotel, very low standard. See photos, 1.My room located on 1st floor has 8 steps, I am 66 old, no warning or offer assistance, expect me to carry my full size luggage myself for those steps. 2. I checked in late & was tire, did not check the room.when enter. Next morning start coughing and realized funny smell, found out there are mold at the corner.. see photos Room change after I show them the photos.. 3. next to entrance is the smoking area, you may have to go through those smoke screen if lucky like me. I have requested the mgr to refund me the the 1st night stay for the mold issue, on account that room is not suppose to be offer to customers. So far no response. Crews need to re train 1. Give warning and offer assistance if room locate on floor that have steps. They said I look young that why thye dont offer any help. I saw other people haing hard time carrying the luggages through those steps. 2. the front reception that help me to move the luggage to the new room when I told him my conern about the Mold and steps, he keep telling me he is at minimum wages and I should report to the mgr about the issues, look like he does not care what customers think. WoW !!! He has a long way to go. I have requested the mgr to refund me the the 1st night stay for the mold issue, on account that room is not suppose to be offer to customers. So far no response.
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith

Stayed 1 night in Nov 2024

8/10 Good

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Staff were very friendly and the service was very good. I was very impressed with the breakfast and all the choices available to eat. I would recommend this hotel
Stayed 1 night in Dec 2024

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean nice room
Stayed 1 night in Nov 2024

6/10 Okay

Venkatesan

Stayed 1 night in Nov 2024

10/10 Excellent

Ascenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Maya

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Location was fine, but what I did not like was the rude staff upon check in. Seeing as how we had already registered, and asked to wait as our room was not ready, 3 hours later when we returned, i went to the front desk to check, and I was told to "wait like everyone else". Its fine if I had to queue, but I am very sure the choice of words could be better.
Stayed 2 nights in Nov 2024

4/10 Poor

Carolina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Sami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We put the DND sign and told the lady that we do not need any room servicing and they entered the room. Air conditioning system not working. Hair dryer not working asked twice to replace . Took half an hour to bring replacement.
Stayed 5 nights in Nov 2024

10/10 Excellent

S

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Positives: Very close to train stations, walkable distance and flat for walking with luggage etc. Taxi from Euston was only £10, which was quite reasonable. Service was amazing, we turned up at hotel to drop luggage as it was 3 hrs before check in time and they said there was an available room, which we were extremely grateful of after a long journey. Room service was good and fast, even though they said they were really busy and there may be a wait. I dropped my wedding ring down the sink and I called reception and they sent someone up immediately who retrieved the ring within seconds, I am so appreciative to this gentlemen and was so elated I got my ring back I never took his name, however it was Saturday 23rd around 11am he came to room 528, he deserves credit for this. Negatives: Room was quite narrow, not enough wardrobe space for 4 people and only 3 towels where set out, room was quite warm and air con seemed to blow out hot air, this was manageable as it was November, however would have hated to be in this room in the warmer months. The skirting boards could do with being freshened up to keep to 4 star rating.
Stayed 2 nights in Nov 2024

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