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CityGate Tower Bridge

3.0 star property

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December 2024
January 2025

Photo gallery for CityGate Tower Bridge

Exterior
Apartment, 1 Bedroom | Living area
Apartment, 1 Bedroom (Farrringdon)
Apartment, 1 Bedroom (Farrringdon)
In-room dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
50 Vine Street, London, England, EC3N 2JY
  • Tower of London
    6 min walk
  • The Gherkin
    6 min walk
  • Sky Garden
    8 min walk
  • London (LHR-Heathrow)
    66 min drive

Room options

View all photos for Apartment, 2 Bedrooms

1 bedroom, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (Monument)

Apartment, 1 Bedroom (Monument)

Apartment, 1 Bedroom (Monument)

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (Farrringdon)

Apartment, 1 Bedroom (Farrringdon)

Apartment, 1 Bedroom (Farrringdon)

  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

CityGate Tower Bridge

Apartments with kitchens, a short walk to Tower of London
This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a dining area and a sitting area. Weekly housekeeping is available.
CityGate Tower Bridge offers 28 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided weekly.

During your stay at CityGate Tower Bridge, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas. This comfortable apartment building has 28 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Within a 10-minute walk of Tower of London and Liverpool Street
WiFi is free in public spaces.

This 3-star London apartment is smoke free.

Languages

English, Lithuanian, Polish, Russian

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Limited on-site parking

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with digital service

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 28 rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in fee for check-in after 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in after 6 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk.

Property is also known as

CityGate Tower Bridge Aparthotel London
CityGate Tower Bridge Aparthotel
CityGate Tower Bridge London
CityGate Tower Bridge Apartment London
CityGate Tower Bridge Apartment
CityGate Tower Bridge London
CityGate Tower Bridge Apartment
CityGate Tower Bridge Apartment London

CityGate Tower Bridge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 59 reviews" "
Rating 8 - Good. 18 out of 59 reviews" "
Rating 6 - Okay. 18 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 7 out of 59 reviews" "

7.6/10

Cleanliness

5.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Terrific apartment in an excellent location. Good broadband. One of the best places I’ve stayed.
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
An up and down stay
Check in was a very frustrating experience. Apartment was not at the advertised address and even though staff were aware we required an early check in or baggage storage, we had to wait 2 hours to be let into the building and check in. Staff were also hard to get in contact with as there is no reception. The room itself was tidy. However, you can tell it has been a cheap renovation. Additionally, our bed was broken when we arrived. We couldn’t get this fixed until the next day. Also, another thing to be weary of is that the walls are quite thin. So you can hear quite a bit of noise through the night. Other than this is apartment was okay and it was handy to have a kitchen and washing machine. Also, it was very close to a tube station which was very convenient. Overall was an okay stay but would not stay here again. Much more convenient to stay in a hotel.
Stayed 3 nights in Jan 2018

2/10 Terrible

Milagrosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Non-existence Accomodation by CityGate Tower B
I have booked and paid for Citygate Tower Bridge, 50 Vine St London EC3N 2JY, and expected to stay in this accommodation, instead they allocated an apartment that is not what we paid for in -112 Whitechapel High St London E17PU. The bed was so bad that we can felt the metal spring. The next day I have to contact Hotel.com and made a complaint. This is a warning to future traveler who wants to booked this accommodation ....Citygate Tower Bridge, 50 Vine St London EC3N 2JY does not exist. Stay away from this accommodation. Read the reviews from other travelers who had the same bad experience. I wish I did.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL!
DO NOT BOOK THIS HOTEL! The location is different to the address advertised, hotel refuses to refund. Extremely bad customer service. Do yourself a favour and do not book this hotel!
Stayed 4 nights in Dec 2017

6/10 Okay

pendula, cheshire

Different place provided than i had booked?
Booked citygate but stayed at apartment block in whitechapel high street. Place was ok, price is good considering had apartment. Little dilapidated - plaster repairs, lamps broken, no fuse in the iron?? Otherwise it was fine and clean. Plenty of space and good cityviews Overall it was acceptable for one night
Stayed 1 night in Nov 2017

6/10 Okay

traveljunkie, Canada

Liked: Cleanliness, room comfort
Questionable safety
This would have been an overall good experience if someone hadn't tried to get into my room while I was in there. I had just come back from spending some time in the city when someone unlocked the door and tried to open it. Luckily I had the safety latch in place so they were unsuccessful. Or what if I had been out and my belongings were all there? I tried to contact the host and asked if someone tried to enter but they still haven't replied or even apologized. Because of that reason alone, I would never stay here again. Communication wasn't too bad. They finally contacted me back the day of to give me the appropriate address because yes, it's not 50 Vine Street. I was on the 19th floor so noise from the metro wasn't an issue. It was nice having it so close by however. View from the hotel/apartment was very nice.
Stayed 1 night in Oct 2017

6/10 Okay

Russell

Disliked: Staff & service, room comfort
CityGate TowerBridge - Not the location advertised
When you book CityGate Tower Bridge, you may or may not be getting a place at the listed address (50 Vine Street, , City of London). I our case the address of the unit we stayed at was 11-12 West Smithfield, London. I guess the 50 Vine Street location only has single king size beds. I got an email from them with instructions on how to get the keys to the place. In my email, I provided my travel plans and told them we would call when we arrived in London. On the day we were to check in I got a call about noon from the company asking about or travel plans...hey guys, check your email. I told them that our train arrives at three and we should be at the property at four, but we will call from the train station. Our train was about 45 minutes late and we called when we arrived at the station. The agent wondered where we were since they had someone waiting for us at the property since three. We previously told them we would call when we arrived. We made it to the property and the representative was upset that she had to wait so long...again not our fault. She gave us the key and left. The unit was ok...however there were no linens for the second bed. Also the street scene in the neighborhood is very vibrant with several pubs. Which is great unless you are trying to sleep. The unit has no AC and no fan. If you open the windows, you get all the noise from the street as well as a good dose of cigarette smoke. This place was good, but nothing special.
Stayed 4 nights in Jul 2017

6/10 Okay

Elizabeth, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy aapartment, morning market is a bit noisy
I will start off as others have said: booked it thinking we were staying at Tower Bridge. Found out later we were staying at Farringdon which was a bit disappointing. Nevertheless, apartment was clean and full kitchen available. If you are staying longer and want tv, it's tiny and reception is a bit dodgy. Thankfully, that's not what we were in London for. Bed was comfy. Overall it was okay. I knocked some points off due to the lack of clarity of apartment location and also the market noise. It is a night market so lots of hustle and bustle and noise from trucks unloading and loading all night.
Stayed 4 nights in Jun 2017

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little apartment in a great location
Really nice little apartment, although did not look like photos which were shown when we booked. It was very clean and in an ideal location - not far from the tube, good bus links and easy to walk to more central parts of London. It was noisy in the evening but we did have to have the windows open as it was so warm. We used it more of somewhere to sleep so didn't spend much time in the apartment. Overall good, and would stay again
Stayed 3 nights in Jul 2017

6/10 Okay

Bobby, NYC

Disliked: Cleanliness, staff & service, room comfort
City Gate Apt - great location, not get apt.
Please be aware that the apartment is not located at 50 Vine Street, the address is 31 Monument St. This can be confusing and frustrating. The location of the apt, however, is ideal. It is walking distance to almost all sites and the tube is literally 2 mins from the apt. The only issue we had was the apt itself. It was not the cleanest nor was there any AC so the apt was very hot on our first night in London.
Stayed 5 nights in Jun 2017

8/10 Good

yvonne

Liked: Cleanliness, room comfort
Better value for a family or group of four
The apartment was okay, a bit worn but clean. Communication with owners very difficult. Communication with Hotels (yourselves) absolute rubbish. Three different Hotels staff, on three different occasions, promised to call me back and never did. Will never use your website again. YW
Stayed 3 nights in Jun 2017

8/10 Good

Elyse

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, but noisy.
Apartment was very nice to stay in with all amenities needed for a nice stay, but was very noisy from the street and the blinds are fairly transparent so the sun was shining into the bedroom at about 5am. Not having a reception made it a little difficult to check into the room, also, the host did not speak much English at all. The hotel is also no where near the address that is stated on Hotels.com and not where we were expecting the hotel to be at all. Nor are there signs out the front with the hotel name which made it even more difficult for check in.
Stayed 3 nights in Jun 2017

4/10 Poor

Dennis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Could have been so much better.
We were given extremely short notice that they would meet us at an apartment we hadn't booked without even acknowledging they had changed our booking. Ineffective curtains meant the bedroom was full of light from 4:30 to 21:30 daily. The apartment block and our apartment were very hot al the time. Adjusting the thermostat had no impact. Wifi would not work so we had to buy data at extra expense. We're met by non english speaker at apartment who was not able to explain anything about the apartment to us. They have not responded to my complaints emailed to them midway through our stay. Bed was excellent (but light and heat made it difficult to sleep). Could have been so much better given quality of apartment.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for East London
Excellent location very near The Aldgate East tube stop and across the street was buses we used ,clean and comfortable

10/10 Excellent

Agatha

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing Location
I enjoyed my stay during a 3-day tour in London. The apartment hotel condo unit is fully equipped for all the things needed (timeshare style). & has an amazing view of the city both day & night. Everything is convenient (public transportation, grocery stores, coffee shops, etc.). It is basically located in the Heart of the City nearby the best tourists spots. It is a must return price wise as well.

4/10 Poor

sean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
WARNING - Not in the area advertised
Advertised as Tower Bridge, location some 3 miles away in a much worse area of London. Not very happy! Apartment was fine but has no reception, they wanted to charge me for late check-in. Late is any time after 6. Apartment itself is fine but the blackout curtains were 5 cm too small for the window at either side. That left the bedroom bright enough to read in from 5 am. Again, not very happy. The apartment was quite spacious and quite clean. Nothing in the way of consumables like dishwasher tablet or kitchen roll. Location is everything in London. Can’t recommend as they did not make it clear that the apartment was in a completely different location.

6/10 Okay

Majed

Liked: Cleanliness, property conditions & facilities, room comfort
Location, location, location.
The location was awesome. 5 minute walk to Tower bridge or the Tower of London. Confused on the pictures where the apartment was, so we found ourselves feeling stranded outside 50 Vine Street, which was a couple of blocks from the actual location. Tried calling and emailing to find where we were supposed d to be, but no one responded. The website also shows a picture of Farringdon tube station, so, the assumption is that is the closest one, however it was Tower Hill station ( which also 5 minutes away ). The kitchen was nice and a nice to stay connected with the wifi.

6/10 Okay

D

Liked: Cleanliness
Citygate-Londinium Tower apartment
A very clean little apartment in a great location. We did experience difficulties getting in contact with them, however when we did we got access to the apartment an hour or so earlier which was great. The bed and pillows need updating. Double bed that is so soft you can feel the springs and pillows that are almost flat. Reception for TV was very poor and wifi only worked for 1-2 days. On our last night we had no access to wifi which was really bad as we needed to check our train booking. Overall it was reasonable and would be okay for a short stay. The apartment has a small kitchen, bathroom and nice lounge/dining area, plus small balcony in a secure building. Can only give this 3 stars as after a long day you want to have a great sleep. Noise isn't a problem but the bed just didn't allow for a nice peaceful rest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Whitechapel 1 bedroom!
The neighborhood is great, perfect centralized location! The check in process was frustrating and very annoying after 12+ hours of traveling and the room was supposed to be a 'city view' but the only view we had was the condo building next door.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect location
This was our favorite place to stay throughout our whole trip!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment. Great kitchen
Comfortable and convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My partner and I stayed for 3 weeks in the apartment. It has everything that one needs to have a home away from home during a business trip. Especially compared to other options in the same price range in the area. We would stay here again. The team from Citygate was available when needed and everything went as discussed and agreed.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful city apartment
The apartment itself is great, however communication with the rental company not so much. The free wifi wasn't working and I could not get a hold of anyone to rectify the situation. On the fourth day when I finally did, they never go back to me about this or checking out.

2/10 Terrible

Paul, London

Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean but incredibly noisy traffic and neighbours.
Apartment is clean but has thin windows so, despite being on the 17th floor, we were woken about 10 times a night be emergency vehicle sirens as they negotiated the busy traffic junction outside. In addition the neighbours held very loud parties with shouting and loud music twice during our three night stay (on a Monday and Wednesday night), keeping us awake until 3 a.m. The curtains are very thin (you can see traffic through them) so I suspect that light sleepers would be woken by sunrise in the summer. Towel and pillows are limited to one each for two people and no facility to get any more. The lady who checked us in was probably lovely but couldn't help us at all because she didn't speak any English. I was exhausted by the end of our stay. I would not stay here again.

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