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citizenM London Bankside

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Bankside

Meeting facility
Front of property
Lobby sitting area
Lobby sitting area
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ
  • Tate Modern
    6 min walk
  • Borough Market
    7 min walk
  • The Shard
    10 min walk
  • London (LHR-Heathrow)
    54 min drive

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
citizenM Tower of London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1449)
The price is €452
for 1 night
includes taxes & fees
5 Dec - 6 Dec
citizenM Tower of London

About this property

citizenM London Bankside

Hotel with a 24-hour business center, a quick walk to Tate Modern
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the breakfast at citizenM London Bankside. During your stay, you're just a quick walk from Tate Modern. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 7 meeting rooms
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Tate Modern and Borough Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM London Bankside also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • TV channels
  • iPad
  • iPod dock

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place for one or two people. Simple and light hearted with easy systems to use. Also, this hotel’s neighborhood is great for tourists. Near lots of fun things to see and do.
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Meltem

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small but clean and had everything we needed. Really convenient location. Would stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Bradley

Stayed 2 nights in Aug 2024

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for 2 people with little luggage! Walkable to London Bridge and the Market! You always know what to expect with citizenM… good quality with a great vibe! Love!
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Stayed 5 nights in Aug 2024

6/10 Okay

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jacob

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dror

Clean, great service
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. It’s certainly near to tourist location. But I do not suggest to walk at night alone. Day time walking is perfect bus transportation are available easy to get on and off.
Stayed 2 nights in Aug 2024

10/10 Excellent

Garry

Great hotel in excellent location. Had a great stay, no issues at all
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great beds and attention
Stayed 2 nights in Aug 2024

8/10 Good

Owen

Liked: Staff & service, property conditions & facilities
Communal areas and rooms full of tech and visually stimulating. The staff were friendly and there was always someone around to answer any questions you had. It was on the whole clean, some of the displays were dusty and there was a long hair in the bathroom that wasn’t one ours.. The room was a great size and layout if your a solo traveller but a bit small for a couple. The air conditioner in the room we had wasn’t working properly which made the room uncomfortably hot, as they were fully booked they couldn’t move us and offered us a fan. One of the two elevators wasn’t working so there was often a wait for it and it would stop at every floor. The rooms are very similar to a Premier Inn Hub room but a lot more expensive, the food was also similar to what you would get at a Premier Inn or Travelodge which didn’t really fit with the look and feel of the hotel itself but it was hot and eatable. The Tech which controls everything in the room in the room and the little livery (4 books) made the room feel special (unlike the bed which was comfortable but was walled in on 3 sides, the vibrant displays in the reception, bar, dinning area and atrium were interesting and great to look through.
Stayed 2 nights in Aug 2024

8/10 Good

John, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe. Great location. Convenient to the Tate Modern, Globe Theatre, Borough Market, Blackfriars and Millenium Bridges and the Queen's Walk along the South Bank. Elevator was a bit of a joke, took an age and would be really inconvenient if on a high floor. Fortunately, we were only two stories above the lobby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff!
Stayed 2 nights in Aug 2024

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