citizenM London Bankside

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
24/7 front desk
Air conditioning
Free WiFi

Explore the area

20 Lavington Street, Surrey House, London, England, SE1 0NZ

Tate Modern
‪6 min walk‬
Borough Market
‪7 min walk‬
The Shard
‪10 min walk‬
London (LHR-Heathrow)
‪54 min drive‬

Room options

King Room

14 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Hotel with a 24-hour business center, a quick walk to Tate Modern

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.

CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the breakfast at citizenM London Bankside. During your stay, you're just a quick walk from Tate Modern. Free WiFi in public areas, a restaurant, and a bar are available.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, a 24-hour business center, and 7 meeting rooms
Guests really like the accommodations for the comfy beds and cleanliness
Within a 10-minute walk of Tate Modern and Borough Market

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM London Bankside also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

CloudM - Onsite bar. Open daily.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

CanteenM
CloudM

Family friendly

Fridge
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking spaces
Meeting rooms - 7

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Low-height plug sockets in bathroom
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Smoke-free property
TV in lobby
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Pillow-top mattress
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

43-inch smart TV
TV channels
iPad
iPod dock

Food and drink

Fridge

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Mobile key entry
Phone
Recycling
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 29

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20 per person
Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - 136.0572.29

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm

Citizenm Bankside

Citizenm Bankside Hotel

Citizenm Bankside Hotel London

Citizenm London Bankside

London Bankside Citizenm

CitizenM London Bankside England

citizenM London Bankside Hotel

citizenM London Bankside London

citizenM London Bankside Hotel London

citizenM London Bankside Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Geoff

Business traveller

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable bedroom. Shame hotel prices are so high

Stayed 2 nights in Nov 2024

10/10 Excellent

Juliana

Travelled with partner

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything you need.

Stayed 1 night in Nov 2024

8/10 Good

Stephen

20 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

19 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

16 Nov 2024

Liked: Amenities, property conditions & facilities

Small well designed rooms, stylish hotel in great neighborhood.

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

14 Nov 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Naomi

12 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Chin

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Although the room is small but it is net and tidy

Stayed 1 night in Nov 2024

8/10 Good

Feruz

11 Nov 2024

Liked: Amenities

I like it very much

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

10 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Andy

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A good hotel, but the room was a bit tired…need to invest in a new mattress…

Stayed 1 night in Nov 2024

8/10 Good

Alistair

Business traveller

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, cool little capsule room which was a good size and comfy. The only complaint is the lack of any facility to make tea or coffee, either in the room, in a tea bay on the floor

Stayed 2 nights in Nov 2024

10/10 Excellent

SAM

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonny

2 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Idalia

2 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Ravi

1 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Sahil

31 Oct 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

Cheuk Chi

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me and my husband stayed 1 night. It was perfect for what we needed. Very pleasant, helpful staff at reception. Room was clean and tidy and towels and soaps were available and clean in the room. Used the bar in the evening and the staff were smashing. Very polite and just lovely. Thank you for a very good stay. We opted not to eat and so cannot comment on food or use of high chairs.

Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, nice technology at rooms. Small rooms but cozy and comfortable.

Stayed 2 nights in Sep 2024

8/10 Good

Kate

Business traveller

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On arriving we were greated and helped through the check-in efficiently. We could choose the location of our room as well. The room had a large bed and great shower. You could also operate media, lights blinds and mood setting via an ipad provided which was fun. Food in the hotel was good quality and priced reasonably for the area.

Stayed 1 night in Oct 2024