Citadines Trafalgar Square London

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London • 1 Room

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Citadines Trafalgar Square London, London, current page

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4.3 out of 5

Excellent!

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"Location good, bathroom facilities in 2 bed apt very poor " More

By a verified traveller on Mon 14 Oct 2019

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Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

The sightseeing around Citadines Trafalgar Square London gets high marks from our customers. During your stay, you're just a quick walk from Trafalgar Square. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. Built in 1995, this upmarket aparthotel has 187 apartments over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.

Each apartment offers a kitchenette, a deep-soaking bath and a flat-screen TV
Free WiFi
Buffet breakfast served daily for a fee
Amenities include free newspapers in reception, a business centre and a meeting room
Guests really like the accommodation for the overall comfort and cleanliness
Just a 3-minute walk from Trafalgar Square and 7 minutes on foot from Leicester Square
Cats and dogs welcome for a fee (restrictions apply)

Citadines Trafalgar Square London ratings based on 545 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

2 out of 5

I would definitely say the property is a catfish compared to the pictures uploaded which I can now see have effects added to look nicer. The room we was given was very tired, could do with an uplift and the shower head wasn’t event screwed on properly. Can’t complain with the location but if you think your booking a 4* hotel as the pictures look quite luxe I would look elsewhere

Posted by Fahad on 24 Aug 2021

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Comment from Hotel Management

25 Aug 2021 by Val

Dear Mario, Thanks for staying with us. We appreciate your feedback! We will inform the maintenance manager about all mentioned issues and we will try to fix them as soon as possible. Kindly remind that as a hotel we are 3 stars and as an apartment hotel, we are 4 stars. Once again that you for your feedback and for staying at Citadines Trafalgar Square. Continue with Conversation

5 out of 5

Posted by a verified traveller on 1 Sep 2020

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Comment from Hotel Management

2 Sep 2020 by Al

Thank you for your rating!

3 out of 5

Location good, bathroom facilities in 2 bed apt very poor

Posted by a verified traveller on 14 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Al

Thank you for your comments! We take them into consideration to improve our services.

4 out of 5

This hotel is so well located that they could charge much more like their neighbors do. We really liked the fact that there is a kitchenette and an iron with board. This would be perfect for a business person who was staying for a week or more. The breakfast is also very well planned and is just as good for vegans as keto's. I will stay here again the next time I'm in London.

Posted by a verified traveller on 10 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Al

Thank you for your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.

4 out of 5

Design of the en-suite I thought poor. Whb too large and far from mirror creating an awkward gap with shower glass that can’t be cleaned . Dirty tile grout. Toilet paper holder to far back, better on opposite side.

Posted by a verified traveller on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Al

Thank you for your comments. We will take them into consideration to improve our services.

2 out of 5

The location was good. However was very disapointed to the condition of the hotel vs price.

Posted by a verified traveller on 7 Jun 2019

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Comment from Hotel Management

8 Jun 2019 by Al

Thank you for your comments!

5 out of 5

Awesome Location

Clean, no room service but will change towels when requested.

Posted by akis T. on 2 Dec 2015

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4 out of 5

Fantastic location!

Very central. Mini-kitchen very handy and room was spacious and clean.

Posted by Jean G. on 8 Oct 2015

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5 out of 5

Perfect hotel

Just had a great stay at this stylish hotel. Room very clean and decorated beautifully. Location is great for getting around London.

Posted by Carole B. on 6 Sep 2015

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5 out of 5

Girly break

the apartment was exactly what we needed, it was so close to everything we needed, the staff were lovely, the rooms were perfect if a little small although we never felt like we were on top of each other! Very very good stay!

Posted by Grainne H. on 23 Aug 2015

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About the Citadines Trafalgar Square London

Location 18/21 Northumberland Avenue, London, England WC2N 5EA

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Citadines Trafalgar Square London. This 4-star London aparthotel is smoke free.

1 building
187 guestrooms or units
8 levels
Built in 1995
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Library
Newspapers in lobby (free)
Television in lobby
Lift
No smoking on site
1 conference room

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Kitchenette
Laundry facilities
Refrigerator
Microwave
Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

Train station: Charing Cross Station (0.5 km / 0.3 mi)
Metro station: Embankment Station (0.3 km / 0.2 mi)

Room Amenities

Citadines Trafalgar Square London offers 187 air-conditioned accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested.

In-room kitchenette
Deep-soaking bath
Flat-screen television
Digital channels
Fridge
Microwave
Stovetop
Dishwasher
Electric kettle
Kitchenware
Egyptian cotton linens
Hypo-allergenic bedding
Combined shower/bath
Cots (free)
Rollaway beds (surcharge)
Hairdryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout curtains
Sound-insulated rooms
Air conditioning
Free tea bags/instant coffee
Wardrobe or cupboard
Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Golfing nearby
Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots (infant beds)!

Pet Policy

Pets: GBP 15 per pet, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 88 lb per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
Online penalty collection
No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

You should know

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.