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Chester Hotel

2.0 star property

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Photo gallery for Chester Hotel

Single Room, Ensuite
Property entrance
City Apartment | Living area
Superior Double Room, 1 Double Bed, Refrigerator | Television
View from property

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Double Room, Ensuite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory-foam beds, individually decorated

Triple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory-foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, memory-foam beds, individually decorated

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Chester Hotel

Georgian hotel in London with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a hair salon are onsite.
Chester Hotel offers 20 accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and a playground
  • Guests speak favorably about the clean accommodations and the area's walkability
  • 7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.

This Georgian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 174 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 218 out of 1005 reviews
Rating 4 - Poor. 159 out of 1005 reviews
Rating 2 - Terrible. 197 out of 1005 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for its size
Stayed 2 nights in Sep 2025

10/10 Excellent

Lot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to Apartment and a lot bigger than the regular room where we can cook food.
Stayed 3 nights in Sep 2025

8/10 Good

Chun

Liked: Cleanliness, staff & service
The staff was friendly and was not hesitate to provide additional bath towels and coffee cups when being asked. The room we stayed was too small.
Stayed 4 nights in Sep 2025

6/10 Okay

Eleanor

Travelled with group
Liked: Staff & service
The property is old but decent. Our fridge was not working but they were able fix it. FYI that not all rooms have a private bathroom and shower so you will need to share a common bathroom. The one downstairs only has one toilet and shower. There was also one bathroom by the reception desk that just had a toilet. No elevators and the stairs are pretty narrow and steep so it would not be good for elderly people or those with balance issues. Large bags could be difficult to carry up/down the stairs as well. Other than that, the hotel is in a walkable area. Lots of different restaurants around the corner as well as a nice Sainsbury’s grocery store. Victoria Station and Victoria Coach Station are both close enough to walk to as is the Hop On / Hop Off bus we had booked. Overall, a good stay near everything we needed to get to without a car.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think going for this hotel is location very old property with minimal upgrade or improvements. Staff rude and unhelpful. The only good reviews would be from the family sitting in the entrance daily eating. Checked out after 8 nights, sheets / towels meant to be changed after 5 days, this did not occur. TV kept playing up and did not receive all Channels. Very poor hotel. Small as expected in London however there was no quality service provided.
Stayed 12 nights in Aug 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Really clean sleeping area and bathroom.
Stayed 1 night in Sep 2025

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clean room dirty when i came and No cleaning in room under my visit Dirty in toilet small room nowhere to hang up a jacket or Towell ask for towel nothing happaened slepping stag when i check out first room osv
Stayed 3 nights in Aug 2025

2/10 Terrible

Lourdes, Carson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture on your website is so deceiving. The room is small and no air condition. It only has dirty electric fan. Instead of staying for 2 nights, we left on the second night because due illness.
Stayed 3 nights in Aug 2025

6/10 Okay

sau wah

Disliked: Cleanliness
There’s dirt on the sheets and pillows. They should make better use of the hoover. Apart from that the room is okay.
Stayed 1 night in Aug 2025

2/10 Terrible

Rajeevan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room size was too small and smelly and bathroom stench in the room even if bathroom door is closed, bathroom has no pegs to hang towels or clothes and dirty. Very small window. Avoid staying here
Stayed 6 nights in Aug 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Charon

Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed with my stay at this hotel. The pictures online made the place look modern and spacious, but the reality was very different. The room was much smaller than expected, and it didn’t feel clean at all. The bathroom in particular could have been maintained better, and overall the place just felt worn out. Definitely not what I was led to believe from the photos.
Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

2/10 Terrible

Fionnan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Photos are totally misleading. The room was nothing like description. Not clean. Stained carpet. Walls partly painted, dodgy sockets. Tv barely getting any signal, a few channels only. Noise ridiculous. No soundproofing from reception at all. Even staff chatting loudly at reception after midnight can be heard enough to sound like the door is open. On every level this property is falsely advertised. The thought of staying again is incomprehensible.
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Good thank you.
Stayed 1 night in Aug 2025

2/10 Terrible

Rattri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Silvia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2025

10/10 Excellent

Ebraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Raimond

Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Grace

Stayed 1 night in Jul 2025

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