Charlotte Street Hotel, Firmdale Hotels

See all properties

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Spa
Parking available
Breakfast available
Gym
24/7 front desk

Explore the area

15-17 Charlotte Street, London, England, W1T 1RJ

Regent Street
‪8 min walk‬
Russell Square
‪8 min walk‬
London Palladium Theatre
‪10 min walk‬
London (LHR-Heathrow)
‪56 min drive‬

Room options

Loft Suite

43 sq m
Sleeps 3
1 King Bed

Penthouse Suite

65 sq m
Sleeps 4
1 King Bed

Superior Loft Suite

46 sq m
Sleeps 4
1 Queen Bed

One Bedroom Virginia Woolf Suite

65 sq m
Sleeps 4
1 King Bed

Luxury Room

34 sq m
Sleeps 2
1 Queen Bed

Superior Room

23 sq m
Sleeps 2
1 Queen Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite

35 sq m
Sleeps 3
1 King Bed

Queen Room

19 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

37 sq m
Sleeps 3
1 King Bed

Deluxe Junior Suite

39 sq m
Sleeps 4
1 King Bed

Similar properties

Pool
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Luxury London hotel in London City Centre with a full-service spa

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.

Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Charlotte Street Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Russell Square. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.

Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Valet parking available for a fee
Indulge with massages at the spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym
Within a 10-minute walk of Russell Square and Regent Street

Charlotte Street Hotel, Firmdale Hotels offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Charlotte Street Hotel, Firmdale Hotels. Parking is available for a fee.

This 4.5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Oscar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Secured valet parking on site (GBP 70 per day; includes in/out privileges)
Limo/town car service

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: GBP 28 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Oscar

Things to do

Fitness centre
Full-service spa

Family friendly

Babysitting (surcharge)
Cots/infant beds (surcharge)
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space (43 square feet)
Meeting rooms

Outdoors

Terrace

Spa

Massages
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Cots/infant beds (surcharge)
Frette Italian sheets
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Free bottled water
Minibar

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 78.0 per night.

Cribs (infant beds) are available for GBP 0.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 28 per person
Secured valet parking fee: GBP 70 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 0.00 per night
Rollaway bed fee: GBP 78.0 per night
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charlotte Street Hotel, Firmdale Hotels Hotel

Charlotte Street Hotel London

Charlotte Street London

Hotel Charlotte Street

Charlotte Street Hotel London, England

Charlotte Street Hotel, Firmdale Hotels London

Charlotte Street Hotel, Firmdale Hotels Hotel London

Charlotte Street Hotel, Firmdale Hotels Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

van

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Rose

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally gorgeous hotel

Stunning! So gorgeous and special.

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel with outstanding service!

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, Quincy

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel, staff, restaurant and location.

Stayed 3 nights in Jul 2024

10/10 Excellent

Allen

18 Jul 2024

Stayed 7 nights in Jul 2024

10/10 Excellent

Nicola

4 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family and small children

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

What a lovely, beautifully decorated place where the attentive staff enhances the experience.

Stayed 3 nights in Jun 2024

4/10 Poor

John

20 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

John G

18 Jun 2024

A charming hotel! I plan to tell all my American friends about this gem of a hotel.

Stayed 1 night in Jun 2024

4/10 Poor

Bernard

Business traveller

14 Jun 2024

Liked: Cleanliness

Disliked: Staff & service

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!

Stayed 4 nights in Jun 2024

10/10 Excellent

Jackie

Business traveller

12 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.

Stayed 1 night in Jun 2024

10/10 Excellent

wen

8 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

wen

Travelled with family

8 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.

Stayed 3 nights in May 2024

10/10 Excellent

William

3 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Avraham

Business traveller, Travelled with family

21 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!

Stayed 4 nights in May 2024

10/10 Excellent

Kopin

23 Apr 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Katina

Travelled with family

17 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a beautiful, immaculate hotel and the staff was polite, engaging and helpful. I can’t wait to return. I’m an American and visited London for the first time with my daughter.

Stayed 2 nights in Apr 2024