Victorian hotel in London with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Caring Hotel offers 25 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Caring Hotel. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
Free WiFi
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 3-minute walk from Kensington Gardens and 11 minutes by foot from Hyde Park
As a guest of Caring Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces.
This 3-star London hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM.
Languages
English, Lithuanian, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person
Family friendly
Free cot
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
22-inch LCD TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately GBP 10.00 per person
Late check-out fee: GBP 50.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served or allowed at Caring Hotel.
Property is also known as
Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London
Caring Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 194 out of 1001 reviews
10 - Excellent
194
Rating 8 - Good. 485 out of 1001 reviews
8 - Good
485
Rating 6 - Okay. 240 out of 1001 reviews
6 - Okay
240
Rating 4 - Poor. 55 out of 1001 reviews
4 - Poor
55
Rating 2 - Terrible. 27 out of 1001 reviews
2 - Terrible
27
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Tom
10 Dec 2024
Tom
Stayed 1 night in Nov 2024
4/10 Poor
Jonathan
3 Dec 2024
Liked: Cleanliness
Disliked: Room comfort
Only for the fit!!
Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean
Breakfast was a bit sparse
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
We've stayed at this same hotel for over 40 years. The amenities are sufficient, however, feel that the staff ie. breakfast/cleaning crew felt like they were rushed and sometimes communication was difficult. Is it possible they are trying to do too much? Clean the rooms and take care of breakfast? I feel like more staffing would help. The check-in also was not an easy process.
Tania
Stayed 7 nights in Apr 2024
8/10 Good
Jennifer
Travelled with family
28 Apr 2024
Liked: Cleanliness, staff & service
Bed was not that comfortable and our room was close to front door of hotel so a bit noisy. When asked to change to another room, we were denied. .
We did feel safe and the staff were all very pleasant/ helpful.