COMO Metropolitan London

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VIP Access

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Where to?

Dates

March 2025

April 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Bar
Parking available
Gym
Breakfast available
Room service

Explore the area

19 Old Park Lane, London, England, W1K 1LB

Piccadilly
‪3 min walk‬
Hyde Park
‪3 min walk‬
Hyde Park Corner
‪5 min walk‬
London (LHR-Heathrow)
‪38 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, Park View (Metropolitan Park, 4)

33 sq m
Park view
Sleeps 2
1 King Bed

Deluxe Room (City, 2)

29 sq m
City view
Sleeps 2
1 King Bed

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

105 sq m
City view
Sleeps 4
1 King Bed and 2 Twin Beds

Suite (Metropolitan, 9)

Park view
Sleeps 2
1 King Bed

Penthouse (Penthouse Suite,10)

Park view
Sleeps 2
1 King Bed

Junior Suite (City, 5)

44 sq m
City view
Sleeps 2
1 King Bed

Apartment, 2 Bedrooms (Residence)

105 sq m
City view
Sleeps 4
1 King Bed and 2 Twin Beds

City Suite (7)

44 sq m
City view
Sleeps 2
1 King Bed

City Room (Metropolitan, 3)

33 sq m
City view
Sleeps 2
1 King Bed

Suite, Park View (8)

47 sq m
Park view
Sleeps 2
1 King Bed

Junior Suite, Park View (6)

35 sq m
Park view
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Air conditioning
Gym

for 1 room

includes taxes & fees

15 Mar - 16 Mar

About this property

Luxury London hotel in London City Centre with a full-service spa

A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.

COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

COMO Shambhala has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at COMO Metropolitan London. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.

Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Valet parking and self parking available for a fee
Treat yourself to body treatments, facials, or massages at COMO Shambhala
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym and a steam room
Just a 3-minute walk from Hyde Park and 11 minutes by foot from Buckingham Palace

COMO Metropolitan London offers its guests a full-service spa, a steam room, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7 AM and 10:30 AM.

NOBU - This restaurant serves lunch and dinner. Reservations are required.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (GBP 50 per day)
Valet parking on site (GBP 50.00 per day)
Electric car charging station on site
Limo/town car service

Food and drink

English breakfast available for a fee weekdays 7 AM–10:30 AM: GBP 38 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

NOBU

Things to do

24-hour fitness centre
Full-service spa
Steam room

Family friendly

DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference space
Meeting rooms

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage/treatment rooms
Reflexology
Spa open daily
Steam room

Accessibility

Lift

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Fan
Free cots/infant beds
Heating
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
DVD player
Films for purchase
TV
Video game console

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in.

Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 90.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 38 per person
Self parking fee: GBP 50 per day
Valet parking fee: GBP 50.00 per day
Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London

Metropolitan COMO

Metropolitan COMO Hotel

Metropolitan COMO Hotel London

Metropolitan COMO London

COMO Metropolitan London Hotel

COMO Metropolitan London London

COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Ali

27 Nov 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcos, The Woodlands

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Option, close to everything

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

17 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Metropolitan is sleek, modern and clean.

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with group

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Trip!

Had a fantastic stay at The Como...concierge person were excellent!!

Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

24 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious room and good location

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property

Stayed 2 nights in Oct 2024

10/10 Excellent

GAVIN, Malibu

Business traveller

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

well appointed rooms and very attentive/ helpful staff

Stayed 2 nights in Oct 2024

10/10 Excellent

THAFER, orlanid

6 Oct 2024

Liked: Cleanliness, staff & service, amenities

All great location . Staff . Room

Stayed 2 nights in Sep 2024

10/10 Excellent

KellyAnn

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will be staying here again :D

Stayed 1 night in Oct 2024

10/10 Excellent

James, Chevy Chase

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Mai

Business traveller

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very attentive, food options were healthy and filling, gym facilities were great

Stayed 3 nights in Sep 2024

8/10 Good

Dan

29 Sept 2024

Liked: Cleanliness, staff & service, amenities

Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.

Stayed 6 nights in Sep 2024

10/10 Excellent

Campos

Business traveller, Travelled with partner

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were greated by Vishwa who was always helpful . Excellent host

Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Business traveller

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, always Always willing to please and solve my requirements.

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

modern, clean, great staff,

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

17 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller

1 Sept 2024

Liked: Cleanliness

Try the COMO Halkin instead.

I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.

Stayed 2 nights in Aug 2024