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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Mornington Hotel London Hyde Park

Suite, 1 Queen Bed, Non Smoking (with Sofabed)
Bar (on property)
Daily to-go breakfast (GBP 35 per person)
Suite, 1 Queen Bed, Non Smoking (with Sofabed)
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Kensington Gardens
    2 min walk
  • Hyde Park
    5 min walk
  • Paddington Central
    13 min walk
  • London (LHR-Heathrow)
    37 min drive
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

  • 15.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand Royale Hyde Park

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (1923)
The price is €163
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Grand Royale Hyde Park

About this property

Best Western Mornington Hotel London Hyde Park

Victorian London hotel in London City Centre with a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Hyde Park and a 4-minute drive from Oxford Street
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 35 per person
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square feet of space)
  • A meeting room

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
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Best Western Mornington Hotel London
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Mornington Best Western
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BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
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Mornington London Hyde Park
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Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1002 reviews" "
Rating 8 - Good. 342 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anette

Stayed 2 nights in Jul 2024

10/10 Excellent

Altandush

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very like the hotel, it is clean and silence.
Stayed 3 nights in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

2/10 Terrible

Tyler

Stayed 5 nights in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff, terrible room, over priced and incredibly uncomfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was an issue with our room upon check in, and because the hotel was fully booked due to a big summer concert happening at Wembley, they had to separate our party into separate rooms our first night. My poor sister was stuck in the basement of the hotel next to the gym and only one other guest room. Her air conditioning also didn’t work, and she did not feel safe at a ground level room keeping a window open at night. My mom and I were in a room with working AC, but the smallest room known to mankind. Thankfully the larger suite we’d booked was ready for us the second night. The hotel itself was disappointing for these reasons, but the hotel staff we encountered were INCREDIBLE. They were very helpful, gave us breakfast and drink vouchers and tried to make up for the inconvenience. But the inconvenience and lack of feeling safe in one of the bedrooms was pretty disappointing.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it’s not a bad hotel. The staff are all very nice and polite and the breakfast is great, However I did experience a few problems- The cold water was coming out hot and the shower did not heat up adequately for a proper shower. The room had had laminate flooring put down so every time you lent up the headboard the bed slipped across the floor. Due to the flooring their was a lot of noise from all the rooms around you so not much sleep, The rooms are very tired and in need of a make over, the bathroom was way too small. I think quantity of rooms has out wade comfort I would have paid more for a bigger room. Also one night I I scratched my leg causing it to bleed (NOT THE HOTELS FAULT) but mine, this led to blood been on the duvet, the room was cleaned the next day but the clearly blood stained duvet cover was not replaced, a bit disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

euan

Liked: Cleanliness, staff & service
Lots of renovation going in to the building next to hotel
Stayed 5 nights in Aug 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, amenities
Solo traveler here to give honest review! Pros: great location (tube: 5 mins to Lancaster Gate, 10 to Paddington - connects to Heathrow Express), lots of restaurant options, great breakfast buffet daily, nice lobby/bar area, willing to upgrade and check in early if available (sign up for BW rewards beforehand!). Cons: the construction going on next door starts at 8am, sound travels in this building so bring earplugs and download a good sound app if you plan to sleep in. No outlet in bathroom, housekeeping sometimes replaced your washcloths and toilet paper and sometimes didn't. A/C controlled by front desk. If you want it to circulate fan air, ask them to turn it on.
Stayed 6 nights in Aug 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very good location unfortunately room was cold and a strange buzzing gave us a disturbed sleep but the staff were excellent and the breakfast great
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to Hyde Park and 2 tube stations (Lancaster Gate and Paddington). Close to restaurants and a good coffee shop right inside the gate of Hyde Park. We enjoyed that the area was peaceful to come back to after long days of sightseeing. Front desk staff was hit or miss, some being exceptionally helpful and nice, while others were not. Housekeeping staff was very nice and accommodating. We stayed in an executive suite. Though not large it was sufficient for the three of us. My only complaint would be the ac was not efficient at all. Fortunately, we were gone in the daytime when it was at its hottest. We were able to open the only window to cool things off at night. Overall, a good stay and would definitely recommend the area.
Stayed 6 nights in Aug 2024

6/10 Okay

Adam

Liked: Staff & service
We stayed there for one night, it was alright, room was small and very tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, professional, and helpful. The hotel was in great location near Hyde Park, which made seeing nearby sights simple to walk to. The breakfast option is highly recommended, as it was a great way to start the day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shamsuddin

Liked: Staff & service, property conditions & facilities
The location was good, but the overall set up inside the hotel was not something I’m used to for Best Western
Stayed 1 night in Jul 2024

10/10 Excellent

Chloe

Stayed 1 night in Jul 2024

6/10 Okay

Raheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
everything was okay but they did not had cold water in shower or basin sink complained it twice opened the taps for long long time but nothng happened whatever way u opened the tap the water was steamy boiling hot
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Lancaster Catherine is five mins from the hotel so very convenient. We had a twin room which had two comfy beds and great pillows. The room was super clean. Bathroom hah rituals products. Only issue was the water pressure in the shower which wasn’t the best but we managed. Staff were so friendly and helpful too. Would stay again and recommend.
Stayed 1 night in Jul 2024

8/10 Good

Josie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Piyush, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is nearby, their breakfast is fabulous (smoked salmon, cheese, croissants, scrambled eggs, coffee, juice and more), staff is friendly. Our room was clean and quiet.
Stayed 3 nights in Jul 2024

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is perfect location for Hyde Park and Paddington. The hotel is friendly, rooms ok size and reasonable prices. The hotel always seems to be warm, we stayed previously as the breakfast area was extremely hot so we didn’t venture this time. Rooms have AC but again we’re still warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

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