Ashburn Hotel

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Housekeeping
Laundry
Air conditioning
Free WiFi

Explore the area

111 Cromwell Road, London, England, SW7 4DP

Hyde Park
‪19 min walk‬
Buckingham Palace
‪7 min drive‬
Big Ben
‪8 min drive‬
London (LHR-Heathrow)
‪30 min drive‬

Room options

Double Room (King)

22 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Room

22 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Standard Double Room

22 sq m
Sleeps 3
1 Double Bed

Superior Double Room

25 sq m
Sleeps 3
1 Queen Bed

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About this property

Hotel with a 24-hour front desk, near Hyde Park

Along with coffee/tea in a common area, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.

Ashburn Hotel offers 38 accommodations with safes and complimentary newspapers. Plasma televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ashburn Hotel. During your stay, you're just a quick walk from Natural History Museum. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.

Free WiFi
Continental breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the clean accommodations and the proximity to public transportation
Just a 3-minute drive from Hyde Park and 7 minutes from Buckingham Palace

As a guest of Ashburn Hotel, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi. Ashburn Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

Bulgarian, English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Limo/town car service

Food and drink

Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 10 for children
Coffee and tea in common areas

Things to do

Ecotours
Stereo

Family friendly

Babysitting (surcharge)
Free cot
In-room refrigerator
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashburn Hotel

Ashburn Hotel London

Ashburn London

Hotel Ashburn

Ashburn Hotel London, England

Ashburn Hotel Hotel

Ashburn Hotel London

Ashburn Hotel Hotel London

Ashburn Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Mark, Chicago

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Chicago

Travelled with partner

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Have stayed here 4 times over the last 20 years and the service has always been excellent. The location is also fantastic. It could use a little updating though.

Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

4 Dec 2024

Liked: Staff & service, room comfort

Convenient location with eateries in walking distance. No hand rail meant difficulty mounting the wide slippery steps. Room was okay but numerous little problems like leaking kettle, off milk, flashing main light that meant we had to only use bed lights made our stay less than perfect. Staff were lovely and tried hard to help immediately but it spoilt our time there. Only continental breakfast offered but there was full English signposted in the dining room. Don’t think we’ll be back

Stayed 1 night in Nov 2024

6/10 Okay

RONALD

25 Nov 2024

Liked: Cleanliness, staff & service

Stayed 5 nights in Nov 2024

2/10 Terrible

Hesham

Travelled with partner

12 Nov 2024

Disliked: Amenities

WE GOT ELECTROCUTED FROM SHOWER KNOBS!!! DO NOT GO TO THIS HOTEL IT’S A DEATH TRAP! My wife and I got electrocuted as we turned on water before going in shower. They promised it was fixed but it wasn’t. THE MAINTENANCE MAN used an electric sensor and it showed electricity in shower - TWO TIMES!!!! Then they moved us to a different room and denied what happened. Manager there is SO INCOMPETENT!!! Her excuse for not addressing the situation was bcs she was busy with Halloween. Front desk staff was great. They confirmed that being electrocuted was unacceptable and manager will reach out. She was extremely INCOMPETENT.

Stayed 9 nights in Oct 2024

10/10 Excellent

Janice

Travelled with partner

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, close to tube, walkable to many London sites

Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is very professional. Great hotel with an old world feel - without compromising on the perks of modern amenities. Located in a posh and safe area. It is 3 minutes from the underground. The rooms are bigger than most in the area. Free snacks, water, coffee and tea in your room. Bonus - they have a fridge. This is my go to hotel in London. This is not for those looking for a modern “American” hotel. This is a period hotel that feels like a big hug.

Stayed 1 night in Oct 2024

8/10 Good

RACHel

29 Oct 2024

Liked: Cleanliness, staff & service

A bit outdated but good location, comfortable bed and friendly staff

Stayed 2 nights in Oct 2024

10/10 Excellent

Ljubica

Business traveller

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff who were available 24/7.

Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Travelled with partner

18 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Breakfast was pastry’s and coffee was old.

Stayed 3 nights in Oct 2024

8/10 Good

Lorraine

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very comfortable. Comfy bed. Quiet. Breakfast finished at 10 am we went down at 9.40 and felt very rushed. At 10.00 although we were still eating all juice, yoghurt, danish pastries etc were removed. Found this disappointing and rude. Otherwise everything else was fine.

Stayed 1 night in Oct 2024

8/10 Good

alyssa

15 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Good option if you know what to expect

This was our third stay at the Ashburn over the years. It is difficult to find what passes in London for moderately priced rooms that are not tiny. The Ashburn does offer that. It is not posh - the furniture is old fashioned and worn. But for us, that's a trade worth making. It's quite near the Gloucester Road tube station, which is on the Picadilly, Circle and District lines, the lines we use most often. The service was good - we had a few issues - my husband is tall, the bed seemed shorter than the last time we were there, but after discussing it with the staff, we realized we could pull it away from the headboard a little and that mitigated the problem - if you are more than 6'2 that could be a problem for you. Also the air conditioning is centrally controlled, and if someone wants it warmer or colder than you do, that's a problem, as they have to choose who to make uncomfortable - we were facing the street and with the windows open it was very noisy, so that wasn't a solution (with the windows closed, no noise issue execpt we could hear the train, but didn't bother us). We got a fan and problem solved. One note - the last time we stayed, it was during a horrible heatwave and we had no problem at all with the air con, so the capacity is fine. The lady in the breakfast room was lovely.

Stayed 5 nights in Oct 2024

8/10 Good

lee

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel , the staff were very friendly and efficient , the room was clean , spacious but for some reason the kettle and tea making facility was inside the wardrobe , another little table in the room is surely a much more safe option . The only real downside is the restaurant , it's tiny foir the size of the hotel and a lot of the tables are crammed in and if they are all taken you are asked to wait in the corridor . Only had the continental breakfast which was ok but probably not worth the money paid

Stayed 2 nights in Oct 2024

10/10 Excellent

andy

Travelled with partner

13 Oct 2024

Liked: Cleanliness, staff & service, amenities

Easy access to the Royal Albert Hall and the museums.

Stayed 1 night in Oct 2024

8/10 Good

Katharine

Travelled with partner

12 Oct 2024

The hotel is perfectly located for the Royal Albert Hall, museums and the V and A. Plenty of good eateries and bars in the area and a Waitrose for essentials. The continental breakfast wasn’t all that great but everything else was really good.

Stayed 1 night in Oct 2024

8/10 Good

Paul

12 Oct 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

11 Oct 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the absolute best experience staying at the Ashburn Hotel. Everyone who worked there was so helpful and kind, my room was so beautiful, and it was incredibly quiet and clean. I loved the neighborhood too, as the underground station was around the corner (it is a direct shot to Heathrow airport on the Piccadilly line) and there were great restaurants nearby. As an independent traveler - I just wanted to stay somewhere safe, the entire area felt so safe and I felt comfortable there. Next time I stay in London I’ll absolutely stay at the Ashburn!

Stayed 4 nights in Oct 2024

8/10 Good

Gregory

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Kelly, Stouffville

Travelled with partner

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional hotel. Room was clean, large and well appointed. We arrived early and the room was ready. I will use this hotel next time I’m in London.

Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Value

Excellent experience "all around" from reception /check-in, room cleanliness and furnishings, breakfast selections, availability and price. A stay at the Ashburn Hotel is truly money very well spent!

Stayed 4 nights in Sep 2024

10/10 Excellent

Cheryl

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was excellent.

Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Ashburn Hotel for 2 nights as we had booked a concert at The Albert Hall. We were able to leave our cases at 10am when we arrived and we’re pleased to discover we had been upgraded to a double deluxe room when we booked in after our concert. The hotel is conveniently situated near Gloucester Road underground station. It is near the museums, Hyde Park and The Albert Hall. There is also a good bus service outside the hotel and a Waitrose nearby too. The room was clean and comfortable and there was a fridge with complimentary water. We would stay at this hotel in the future.

Stayed 2 nights in Sep 2024