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Ashburn Hotel

4.0 star property

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Photo gallery for Ashburn Hotel

Front of property
Lobby lounge
Double Room (King)
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
111 Cromwell Road, London, England, SW7 4DP
  • Hyde Park
    ‪19 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • Big Ben
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Double Room (King)

Double Room (King)

Double Room (King)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

The Park City Grand Plaza Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1007)
The price is €311
for 1 room
includes taxes & fees
3 May - 4 May
The Park City Grand Plaza Kensington

About this property

Ashburn Hotel

Hotel with a 24-hour front desk, near Hyde Park
Along with coffee/tea in a common area, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Ashburn Hotel offers 38 accommodations with safes and complimentary newspapers. Plasma televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ashburn Hotel. During your stay, you're just a quick walk from Natural History Museum. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Hyde Park and 7 minutes from Buckingham Palace
As a guest of Ashburn Hotel, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi. Ashburn Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

Bulgarian, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • Coffee and tea in common areas

Things to do

  • Ecotours
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashburn Hotel
Ashburn Hotel London
Ashburn London
Hotel Ashburn
Ashburn Hotel London, England
Ashburn Hotel Hotel
Ashburn Hotel London
Ashburn Hotel Hotel London

Ashburn Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 362 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t accidentally book for a child. This hotel literally put us out in the street at 10pm when we asked for an extra blanket for our 15 year old daughter who was supposed to sleep in the sleeper sofa. The room had a king bed and a sleeper sofa so we incorrectly assumed we could sleep there. They allowed us to check in with no problems, we hid nothing and then three hours later they came to inform us we could not stay in the same room. Either put our 15 year old daughter alone in another room across the hotel or in the basement or leave. Thankfully there was a Hilton across the street which was much much cleaner and friendlier!
Stayed 1 night in Jan 2025

8/10 Good

Mark, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here 4 times over the last 20 years and the service has always been excellent. The location is also fantastic. It could use a little updating though.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Convenient location with eateries in walking distance. No hand rail meant difficulty mounting the wide slippery steps. Room was okay but numerous little problems like leaking kettle, off milk, flashing main light that meant we had to only use bed lights made our stay less than perfect. Staff were lovely and tried hard to help immediately but it spoilt our time there. Only continental breakfast offered but there was full English signposted in the dining room. Don’t think we’ll be back
Stayed 1 night in Nov 2024

6/10 Okay

RONALD

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Hesham

Travelled with partner
Disliked: Amenities
WE GOT ELECTROCUTED FROM SHOWER KNOBS!!! DO NOT GO TO THIS HOTEL IT’S A DEATH TRAP! My wife and I got electrocuted as we turned on water before going in shower. They promised it was fixed but it wasn’t. THE MAINTENANCE MAN used an electric sensor and it showed electricity in shower - TWO TIMES!!!! Then they moved us to a different room and denied what happened. Manager there is SO INCOMPETENT!!! Her excuse for not addressing the situation was bcs she was busy with Halloween. Front desk staff was great. They confirmed that being electrocuted was unacceptable and manager will reach out. She was extremely INCOMPETENT.
Stayed 9 nights in Oct 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to tube, walkable to many London sites
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional. Great hotel with an old world feel - without compromising on the perks of modern amenities. Located in a posh and safe area. It is 3 minutes from the underground. The rooms are bigger than most in the area. Free snacks, water, coffee and tea in your room. Bonus - they have a fridge. This is my go to hotel in London. This is not for those looking for a modern “American” hotel. This is a period hotel that feels like a big hug.
Stayed 1 night in Oct 2024

8/10 Good

RACHel

Liked: Cleanliness, staff & service
A bit outdated but good location, comfortable bed and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Ljubica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff who were available 24/7.
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was pastry’s and coffee was old.
Stayed 3 nights in Oct 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Comfy bed. Quiet. Breakfast finished at 10 am we went down at 9.40 and felt very rushed. At 10.00 although we were still eating all juice, yoghurt, danish pastries etc were removed. Found this disappointing and rude. Otherwise everything else was fine.
Stayed 1 night in Oct 2024

8/10 Good

alyssa

Liked: Cleanliness, staff & service, room comfort

Good option if you know what to expect

This was our third stay at the Ashburn over the years. It is difficult to find what passes in London for moderately priced rooms that are not tiny. The Ashburn does offer that. It is not posh - the furniture is old fashioned and worn. But for us, that's a trade worth making. It's quite near the Gloucester Road tube station, which is on the Picadilly, Circle and District lines, the lines we use most often. The service was good - we had a few issues - my husband is tall, the bed seemed shorter than the last time we were there, but after discussing it with the staff, we realized we could pull it away from the headboard a little and that mitigated the problem - if you are more than 6'2 that could be a problem for you. Also the air conditioning is centrally controlled, and if someone wants it warmer or colder than you do, that's a problem, as they have to choose who to make uncomfortable - we were facing the street and with the windows open it was very noisy, so that wasn't a solution (with the windows closed, no noise issue execpt we could hear the train, but didn't bother us). We got a fan and problem solved. One note - the last time we stayed, it was during a horrible heatwave and we had no problem at all with the air con, so the capacity is fine. The lady in the breakfast room was lovely.
Stayed 5 nights in Oct 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel , the staff were very friendly and efficient , the room was clean , spacious but for some reason the kettle and tea making facility was inside the wardrobe , another little table in the room is surely a much more safe option . The only real downside is the restaurant , it's tiny foir the size of the hotel and a lot of the tables are crammed in and if they are all taken you are asked to wait in the corridor . Only had the continental breakfast which was ok but probably not worth the money paid
Stayed 2 nights in Oct 2024

10/10 Excellent

andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy access to the Royal Albert Hall and the museums.
Stayed 1 night in Oct 2024

8/10 Good

Katharine

Travelled with partner
The hotel is perfectly located for the Royal Albert Hall, museums and the V and A. Plenty of good eateries and bars in the area and a Waitrose for essentials. The continental breakfast wasn’t all that great but everything else was really good.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute best experience staying at the Ashburn Hotel. Everyone who worked there was so helpful and kind, my room was so beautiful, and it was incredibly quiet and clean. I loved the neighborhood too, as the underground station was around the corner (it is a direct shot to Heathrow airport on the Piccadilly line) and there were great restaurants nearby. As an independent traveler - I just wanted to stay somewhere safe, the entire area felt so safe and I felt comfortable there. Next time I stay in London I’ll absolutely stay at the Ashburn!
Stayed 4 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kelly, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Room was clean, large and well appointed. We arrived early and the room was ready. I will use this hotel next time I’m in London.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Value

Excellent experience "all around" from reception /check-in, room cleanliness and furnishings, breakfast selections, availability and price. A stay at the Ashburn Hotel is truly money very well spent!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 3 nights in Sep 2024

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