Arriva Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arriva Hotel

Exterior
Quadruple Room
Shower, free toiletries, hair dryer, towels
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Russell Square
    14 min walk
  • The Lucas Arms
    1 min walk
  • London (QQK-King's Cross Train Station)
    6 min walk
  • London (LCY-London City)
    40 min drive

Room options

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Arriva Hotel

Hotel with a 24-hour front desk, near The British Museum
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • 14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1414 reviews" "
Rating 8 - Good. 456 out of 1414 reviews" "
Rating 6 - Okay. 331 out of 1414 reviews" "
Rating 4 - Poor. 149 out of 1414 reviews" "
Rating 2 - Terrible. 105 out of 1414 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location location location
Stayed 3 nights in Sep 2024

2/10 Terrible

Rory

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Afifa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Rooms are very small but conveniently located near the train station and reasonably priced
Stayed 1 night in Sep 2024

4/10 Poor

Anil

Disliked: Staff & service, property conditions & facilities
The facility is not to the mark as is shown on the photos. Certainly not value for money that is charged. Inconvenient size and placement of Bath fittings, safety escape routes not clearly marked, No phone in room (for inhouse communications), Limited info exchange at front desk, etc.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Dreadful place - only stay if you have to. Only redeeming feature was that the bed seemed clean.
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom shower was a bad design. One rotating tap with no indication of how to use it. Lever hard to get good temperature without getting cold water first. Shower head too high on wall and cannot be moved. Should be changed for hand wand type which would be better to hold. 12092024 date.
Stayed 2 nights in Sep 2024

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, staff & service
It was cheap
Stayed 1 night in Sep 2024

6/10 Okay

jeremy

Liked: Cleanliness, staff & service, room comfort
I think the first thing to say is that the hotel is not very far from the station which is a good point second point the room was accommodating and it had everything that was needed in there apart from the fan not working. The staff are very helpful and friendly the only thing that lets the place down is that the walls are thin between each room and above and therefore the noise can be very difficult if people just talking loudly and other noises and for that reason even with earplugs I'm not sure whether I would go back or not because some of the other people at the hotel did not have any respect but other people
Stayed 3 nights in Sep 2024

8/10 Good

nia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was by the staff room so they were very inconsiderate talking very loudly at 6:30am in the morning. (Could have been earlier). Constant banging throughout the night and creaking from above room. Mentioned it to reception when checking out and will not be returning. Probably was one of the worst rooms I have ever been in. Pictures on website made it look better than it actually was.
Stayed 1 night in Sep 2024

8/10 Good

Perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cozy
Great location tad bit run down but great deal for the price
Stayed 3 nights in Aug 2024

2/10 Terrible

Paula Lucille

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Your workers are friendly. You don’t leave enough towels-1to share for hand wiping and no washcloths- just horrible. Toilet tissue sitting on the back of toilet not mounted on the wall. Only one thin pillow. Very little room to take a shower the bathroom is tiny. I bid you not to stay here!! Horrible
Stayed 5 nights in Aug 2024

6/10 Okay

patricia

Disliked: Property conditions & facilities
Staff were mostly non English speaking, the room was like a cupboard, hairdryer was unsafe.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
I certainly wouldn't be recommending this. The place has no accessibility and the staff are no help whatsoever. In fact, they are pretty unpleasant. There are much better places to stay at in London. I'd avoid this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Bereket

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe the hotel Very interbted 2 days I can't sleep very noise my mistake I choose the hotel May be the hotel for the drankers I can't describe.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Great location. Short distance to Kings Cross St. Clean but be aware rooms are small and outdated.
Stayed 2 nights in Aug 2024

8/10 Good

Ellis

Stayed 1 night in Aug 2024

10/10 Excellent

francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good price. Only issue bathroom very tiny. They allow you to leave bags in storage. Friendly staff.
Stayed 3 nights in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
It would have been great to have a small fridge in the room. And I always like places that offer breakfast .
Stayed 4 nights in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place at a standard we expected, good friendly helpful staff. Road outside very busy throughout the night which did produce quite a lot of noise, however due to its location quite close to Kings Cross station this is to be expected.Rooms were clean and functional with a good sized bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024