Arriva Hotel

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Dates

January 2025

February 2025

In-room safe, desk, iron/ironing board, free WiFi

Shower, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

24/7 front desk

Free WiFi

Explore the area

47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT

Russell Square
‪14 min walk‬
Tottenham Court Road
‪4 min drive‬
The British Museum
‪4 min drive‬
London (LCY-London City)
‪41 min drive‬

Room options

Twin Room

10 sq m
Sleeps 2
2 Twin Beds

Quadruple Room

18 sq m
City view
Sleeps 4
1 Double Bed and 2 Twin Beds

Single Room

9 sq m
Sleeps 1
1 Twin Bed

Double Room

10 sq m
Sleeps 2
1 Double Bed

Triple Room

15 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pet-friendly

Free WiFi

Business services

Housekeeping

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Hotel with a 24-hour front desk, near St. Paul's Cathedral

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.

Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas and a restaurant.

Free WiFi
Enjoy a bite to eat at the restaurant
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
14 minutes by foot from Russell Square and a 4-minute drive from The British Museum

There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front-desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

1 restaurant

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Outdoors

Garden

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Portable fan

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

Property is also known as

Arriva London

Arriva Hotel London

Hotel Arriva

Arriva Hotel London, England

Arriva Hotel

Arriva Hotel Hotel

Arriva Hotel London

Arriva Hotel Hotel London

Arriva Hotel Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Good

Michael

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very handy for an early check in (0445) for the Eurostar to Paris

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with group

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine.

Stayed 1 night in Oct 2024

2/10 Terrible

Heather

20 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is not at all what is advertised. The bathroom was not clean. There was blood or other matter on the walls. The carpets were disgusting. I don’t recommended this property to anyone, especially a women travelling alone as the doors didn’t even close properly. The “towels” provided were see through, the pillows are non-existent. The proximity to King’s Cross was the only appealing thing about this hotel and in the future I would stay farther away to avoid this place. If we hadn’t paid for this before hand we would have checked out immediately but didn’t want to loose out on that money since this hotel was grossly over priced and over rated when we booked.

Stayed 1 night in Oct 2024

8/10 Good

Mohammed

20 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

tahir

19 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Alastair

16 Oct 2024

Liked: Cleanliness

The walks are very thin and hallways noisy, just okay for

Stayed 2 nights in Oct 2024

8/10 Good

Akin

Travelled with family and small children

14 Oct 2024

Liked: Cleanliness, staff & service

Good location with affordable prices

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family

14 Oct 2024

Disliked: Amenities, property conditions & facilities

This property was zero percent of what I had expected. There are signs stating that breakfast was not being served due to COVID, televisions that do not work, remotes that do not work, and beds that feel like they are well over a hundred years old (I’ll exaggerate slightly on this as they exaggerated in their ad about it being comfortable). While I understand that London is busy, there are HUNDREDS of better hotels. Honestly, I think that sleeping under the bridge would be more comfortable. The staff was kind, however this owner/manager should really consider the fact of how things impact others, such as having lifts that do not feel safe etc. Further—I have even heard some of the staff talking about how they have poor reviews removed so they can still keep their ratings—so do not trust the stars they have as there may be many other poor reviews they have worked to remove.

Stayed 6 nights in Oct 2024

8/10 Good

Adrian

14 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

jeremy

14 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Good and bad

Better room than before it is cold and heating for building is off so it is a disappointment

Stayed 1 night in Oct 2024

6/10 Okay

henry

Travelled with family

13 Oct 2024

Disliked: Amenities

WiFi was non existent and the room was in the basement with window sill really dirty. Very noisy outside

Stayed 7 nights in Oct 2024

8/10 Good

Paul

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The only negative was the complimentary shampoo sachets were ompossibleto.open

Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Yanai

Travelled with family

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for price

Stayed 1 night in Oct 2024

6/10 Okay

John

3 Oct 2024

Liked: Staff & service

Room was average for the price. A lot of traffic noise. The staff were very good.

Stayed 1 night in Oct 2024

8/10 Good

Stephanie

3 Oct 2024

Liked: Cleanliness, staff & service

Stayed overnight as working in the area. Room and hotel are perfect for those who are planning to use it just for rest.

Stayed 1 night in Oct 2024

6/10 Okay

Daniel

2 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

25 Sept 2024

Disliked: Amenities, property conditions & facilities

Our room was ground floor street side. Traffic noise was terrible throughout the night. Motorcycles racing, sirens, etc. No AC, so we needed an open window, but had to make do with a fan. No smoking inside the hotel, but we had to walk through smoke to get inside. Hotel staff and others stood near the door to smoke. Advertised that they have a restaurant, but there isn’t one. Bed was ok, but pillows were hard. Towels old and thin. I would not stay here again.

Stayed 3 nights in Sep 2024

6/10 Okay

GARY

Business traveller

25 Sept 2024

Liked: Cleanliness, staff & service

In theory there's nothing fundamentally wrong with the hotel but just my particular visit and room wasn't so good. The friendly receptionist made the check-in process easy. The lift worked and at first glance the room seemed OK - clean room, sheets and towels, tea and coffee making facilities, a TV, WiFi, etc. But as I settled in I started to notice the flaws. The room was far too hot but if I opened the window it was too noisy outside. The TV wouldn't switch on. The bed was far too hard for my comfort level. The shower water pressure was very disappointing. But the worst part were loose floorboards above me that squeaked as the guests in the room above walked around and they didn't settle down until well after midnight, so I could finally settle down to sleep too - only to be woken up by the fire alarm siren in my room sounding for a couple of seconds just before 2am. It woke me up with such a start that it took me another hour to get back to sleep - mainly because the people above me had obviously been woken up too! I realise most of problems might be room specific so your milage might vary but I can't forgive the fire alarm incident and I won't be staying there again.

Stayed 1 night in Sep 2024

8/10 Good

Shakeal

23 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Barry

20 Sept 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

6/10 Okay

Robert

20 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Location location location

Stayed 3 nights in Sep 2024

2/10 Terrible

Rory

18 Sept 2024

Disliked: Staff & service

Stayed 1 night in Sep 2024

8/10 Good

Afifa

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean property. Rooms are very small but conveniently located near the train station and reasonably priced

Stayed 1 night in Sep 2024

4/10 Poor

Anil

16 Sept 2024

Disliked: Staff & service, property conditions & facilities

The facility is not to the mark as is shown on the photos. Certainly not value for money that is charged. Inconvenient size and placement of Bath fittings, safety escape routes not clearly marked, No phone in room (for inhouse communications), Limited info exchange at front desk, etc.

Stayed 1 night in Sep 2024