Alexandra Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandra Hotel

Lobby
Breakfast area
Exterior
Twin Room
Room amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Hyde Park
    5 min walk
  • Kensington Gardens
    6 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

Superior Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Alexandra Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This hotel features self parking, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Alexandra Hotel offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Alexandra Hotel, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Alexandra Hotel also features a front-desk safe and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

Languages

Arabic, English, French, Greek, Hungarian, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 15 per night)
  • Limited on-site parking

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 158 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 293 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Irphan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
it was ok
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra London
Good location to transit.
Stayed 2 nights in Aug 2024

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ashish

Good
Stayed 2 nights in Jul 2024

6/10 Okay

Janette

Stayed 2 nights in Jul 2024

10/10 Excellent

adam

Stayed 1 night in Jul 2024

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
Cheap still needs to be of a useable standard!! Probably the worst hotel I’ve ever stayed in anywhere in the world. I’d suggest you just as well place your bed in the centre of Piccadilly Circus. just a few issues .. 1)entry door from the busy street lock didn’t work 2)window that didn’t close 3)ALL NIGHT DOORS SLAMMING 4)CHILDREN RUNNING AROUND PLAYING ON THE LANDINGS ALL NIGHT 5)CONSTANTLY KNOCKING ON DOORS not sure if the house across the street my room was in was part of the hotel or some poorly converted immigration hostel but incredibly the bathroom was spotlessly clean
Stayed 1 night in Jul 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location and is closed to a few bars and restaurants. About a 4 minute walk from paddington station. The hotel was clean and staff were friendly. The room was small but clean however for the price we paid we have 0 complaints and will stay again next time we visit London
Stayed 3 nights in Jul 2024

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Alexandra Hotel
Room like a shoe box. Curtains short letting in light. Bathroom small but ok. Very close to transport is the only big plus. Breakfast good but some very unhealthy practices. Like tongs used by patrons being kept on the meats and cheeses in the bins. A health inspector would close breakfast down. Believe me with people coughing and sneezing then handling those tongs, discusting.
Stayed 4 nights in Jul 2024

6/10 Okay

William

Disliked: Staff & service
Staff did not feel motivated. No elevator access to 4th floor rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Klaes

Travelled with partner
Liked: Cleanliness
Completely average.
Stayed 1 night in Jun 2024

8/10 Good

John, Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for a one night stay on the way to Heathrow. Only negative was lack of air conditioning given the unseasonably warm weather.
Stayed 1 night in Jun 2024

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was stinking. They did not change the room. It was bad experience. Staff was not cooperative
Stayed 1 night in Jun 2024

2/10 Terrible

P

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Day 1, bedbug on the bed. Days 2-5 waking up to the smell of burnt toast from the breakfast room because the kitchen servants can't make toast properly. Extreme noise from traffic and people passing on Sussex Place at night. Staff were almost all miserable and unhelpful. Breakfast is limited if you have dietary restrictions, just full cream milk with burnt toast and some other things. There was little attention to safety at the hotel, I nearly fell a badly hurt myself of a hidden step near the entrance. Lift only works for SOME of the upstairs rooms, beware. If you are able to still cancel your reservation in time, I suggest you do it. Quite often room prices will go down close to arrival also, so don't worry. There are better hotels in the area, that are cheaper.
Stayed 5 nights in May 2024

2/10 Terrible

Mahesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. Would stay again
Stayed 2 nights in May 2024

6/10 Okay

Kathleen

Stay in the main building
I booked for 2 days to be near Paddington. The first nught the put me in the annex across the street. No internet and filthy hallways. Manager understood and moved me to a much better room in the main building the next morning. That was fine. Would stay in that building again.
Stayed 2 nights in May 2024

6/10 Okay

Evelyn

Travelled with group
Room was basic… comfortable beds…but I don’t think the bed cover should be used in place of a duvet with a cover that can be washed..room and bathroom are looking a bit tired and in need a renovation… breakfast was acceptable…
Stayed 1 night in May 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in May 2024

6/10 Okay

James

As a cheap room for a brief stop over it was fine but there was no hot water and the shower room facilities very tight. Someone not adept at stairs would struggle to get to the fourth floor rooms which are accessed by a very narrow staircase
Stayed 1 night in May 2024

2/10 Terrible

Shai

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
This was one of the worst hotel I ever stayed ! Service was terrible , breakfast was disgusting,
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Friendly staff but dirty and overpriced hotel
Low maintenance, towels were dirty and smelled bad
Stayed 2 nights in Apr 2024

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lift did not reach the third floor. The plumbing in the bathroom was inefficient and at one point water came through the bathroom ceiling. Toilet flush hard to operate and shower difficult to maintain a suitable warm temperature.
Stayed 2 nights in Apr 2024