Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Breakfast available

Hot tub

Room service

Laundry

Bar

Explore the area

9840 Tapestry Park Cir, Jacksonville, FL, 32246

St. Johns Town Center
4 min drive
Corner Bistro & Wine Bar
1 min walk
Riverplace Station
13 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig)
19 min drive

Room options

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

38 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

38 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Jetted Tub, Lake View

64 sq m
Lake view
Sleeps 4
1 King Bed

Suite, 1 King Bed, Lake View

64 sq m
Lake view
Sleeps 4
1 King Bed

Standard Room, 2 Double Beds

38 sq m
Sleeps 4
2 Double Beds

Standard Room

38 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Accessible (Communications)

38 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 4
1 King Bed

Room, 1 King Bed, Lake View

38 sq m
Lake view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Lake View

38 sq m
Lake view
Sleeps 4
2 Double Beds

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Art Deco Jacksonville hotel in Southside with free parking

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Our customers tell us they can't get enough of Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel's great location. During your stay, you'll be close to St. Johns Town Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like an off-leash area.

Free WiFi (speed: 50+ Mbps)
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from St. Johns Town Center and 6 minutes from University of North Florida
Pets welcome for a fee
Pet-friendly amenities are available, including an off-leash area

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9.75-21 for adults and USD 5.00-21.00 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool
A hot tub

Family friendly

Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (weekly)
Luggage storage

Business services

24-hour business centre
Conference space (2100 square feet)
Meeting rooms - 4

Outdoors

Dock
Firepit
Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Handrails in stairwells
Phone accessibility kit
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

49-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Fridge

Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Weight limit: 80 lbs per pet
An off-leash area is available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
Pet deposit: USD 50 per stay
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park

Indigo Jacksonville-Deerwood Park

Hotel Indigo Jacksonville

Hotel Indigo Jacksonville Deerwood Park

Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Shakima

22 Sept 2024

It was amazing definitely will come back

Stayed 2 nights in Sep 2024

10/10 Excellent

clayton

17 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Cortney

17 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

LASHAWN M

Travelled with family, Travelled with group

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

More current Embassy Suites... it's built and looks like a traditional hotel on the inside, not the iconic open center Embassy. Breakfast, happy hour, hotel bar, and customer service was great. Pool area working, well kept, and stocked with clean pool towels.

Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Business traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Stayed 1 night in Sep 2024

10/10 Excellent

Marckinia

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything!

Stayed 1 night in Sep 2024

10/10 Excellent

Tarvia

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and spacious rooms.

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous experience! Staff and accommodations were Amazing! Hotel Manager Betty went up and above expectations!!!

Stayed 2 nights in Sep 2024

10/10 Excellent

Theon

Travelled with family

5 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

5 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Phyllis

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is a beautiful area with an awesome view! The only thing is guest that brings their pets let them run loose in areas, when you’re not a pet owner and trying to walk around this is very uncomfortable especially when they don’t clean up after their pets!!!!! I was getting on an elevator and the pet owner didn’t have the leash close to them and the dog leaped toward me and that was very frightening…..I continually used the stairs instead of the elevators. Some boundaries need to be put in place in such a lovely facility.

Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with group

3 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Indigo Not Bad

I recently stayed at the Indigo in Jacksonville, and overall, it was a decent experience. The location is quite convenient, especially if you're looking to explore the nearby attractions. The room was clean and well-maintained, though a bit on the smaller side. The bed was comfortable, ensuring a good night's sleep. The staff and quality of service was just okay. They did enough. The amenities were basic (no washer/dryer) and the hot tub malfunctioned when we tried to use it. The Wi-Fi was reliable, which is always a plus. In summary, Hotel Indigo is a solid choice if you're looking for a no-frills, comfortable place to stay. It's not luxurious, but it gets the job done.

Stayed 6 nights in Aug 2024

8/10 Good

Fabi

1 Sept 2024

Liked: Cleanliness, staff & service

Nice location and decent costumer service but limited options for breakfast dinner and some electronics devices will be better to upgrade…

Stayed 1 night in Aug 2024

10/10 Excellent

Blaketon

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great time

Stayed 1 night in Aug 2024

6/10 Okay

Dana

Business traveller

30 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Front desk clerk was rude and unhelpful. Not the kind of person you should have in a customer-facing role. I stayed at two other Hotel Indigo properties (Tallahassee and Gainesville, FL) this week and had a totally opposite experience where the front desk staff was extremely professional and friendly.

Stayed 1 night in Aug 2024