Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Exterior
Outdoor pool
Outdoor pool
Presidential Suite, 1 King | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Baptist Medical Center Jacksonville
    15 min walk
  • Museum of Science and History
    16 min walk
  • Florida Theatre
    3 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    22 min drive

Room options

Room, 2 Queens, Accessible w/ Roll In Shower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King, Accessible w/ Roll In Shower

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King, Mobility Access w/ Tub

  • Sleeps 2
  • 1 King Bed

Room, 1 King, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queens, Accessible w/ Bathtub

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King

  • Sleeps 2
  • 1 King Bed

Room, 2 Queens, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Jacksonville hotel in Southside with a fitness center and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and conference space are onsite.
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Downtown Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Just a 5-minute drive from VyStar Veterans Memorial Arena and 6 minutes from EverBank Stadium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

Hilton Garden Inn Jacksonville Downtown Southbank has a restaurant serving breakfast and dinner.
Bar 1201 - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (USD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grill
  • Bar 1201

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (1226 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing especially the lady at the front deck who checked me in she was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Liked: Amenities
Very good
Stayed 1 night in Aug 2024

8/10 Good

Darrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was extremely nice, but the property is under renovations, and the name of the property is a little deceiving making you think the property is on the water when it’s just a picture of the hotel with a little pond in front of it.
Stayed 2 nights in Aug 2024

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Fire alarm when off at 5:15am 😡😡
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction going on at the property
Stayed 1 night in Aug 2024

10/10 Excellent

Ena, Hoquiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Construction but was well managed
Stayed 1 night in Aug 2024

8/10 Good

Aaron Netzahualcoyotl, MIRAMAR

Liked: Cleanliness, staff & service
Under remodeling was not announced
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and location for tourism in Jacksonville.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Thanks
Excellent room and service
Stayed 1 night in Jul 2024

10/10 Excellent

LadruNica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was nice and clean, i enjoyed the keyless room key connected to my phone
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate, affordable and close proximity to Baptist Medical Center.
Stayed 1 night in Jul 2024

4/10 Poor

Cita

Stayed 1 night in Jun 2024

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction was going on. Parking was expensive and inconvenient. Rooms were old and uncomfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything about our stay and will stay there anytime we go to any of their locations
Stayed 1 night in Jun 2024

10/10 Excellent

Racheal

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Location to restaurants and other retail facilities. They were under some reconstruction in aome areas of the hotel.
Stayed 5 nights in May 2024

8/10 Good

Wendy

Stayed 1 night in May 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recent stay at Hilton Garden Inn, Southbank
The room was very clean. However, there was alot of inside construction going on early in the morning. The elevators were all shut down, so we had a long walk through the sister hotel to another elevator. This was inconvenient as my husband uses a can to walk and is not very stable. Food was very good, bar person Jorge R was outstanding.
Stayed 4 nights in May 2024

10/10 Excellent

AURORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024