Richmond Hotel Apartments

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December 2024
January 2025

Photo gallery for Richmond Hotel Apartments

Lobby
Exterior
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Living area
1 bedroom, in-room safe, individually decorated, free cots/infant beds

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Kitchen
  • Air conditioning

Explore the area

Map
24 C St, P.O. BOX: 191504, Dubai, Dubai, 191504
  • Meena Bazaar
    3 min drive
  • BurJuman Mall
    3 min drive
  • Dubai Cruise Terminal
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Room options

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Richmond Hotel Apartments

Hotel with a fitness center, near Dubai Cruise Terminal
Along with an outdoor pool, this hotel has a restaurant and a fitness center. A manager's reception is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.
Richmond Hotel Apartments offers 64 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually decorated. Satellite television is provided. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Richmond Hotel Apartments, you'll be within walking distance of Dubai Cruise Terminal. You'll find features like a free manager's reception, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Richmond Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Dubai Cruise Terminal and a few minutes from Dubai World Trade Centre
Richmond Hotel Apartments offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A free manager's reception is offered daily.

Business amenities include a 24-hour business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Richmond Hotel Apartments.

Smoking is allowed in designated areas at this Dubai hotel.

The hotel hosts a free manager's reception daily.
Richmond Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AED 30 per person
  • 1 restaurant
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Richmond Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers
  • Individually decorated
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AED 100
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 30 per person
  • Early check-in fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Richmond Dubai
Richmond Hotel Apartments
Richmond Hotel Apartments Dubai
Richmond Hotel Dubai
Richmond Apartments Dubai
Richmond Hotel Apartments Hotel
Richmond Hotel Apartments Dubai
Richmond Hotel Apartments Hotel Dubai

Richmond Hotel Apartments Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 97 reviews" "
Rating 8 - Good. 19 out of 97 reviews" "
Rating 6 - Okay. 28 out of 97 reviews" "
Rating 4 - Poor. 21 out of 97 reviews" "
Rating 2 - Terrible. 22 out of 97 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

shoeb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel

8/10 Good

tazeen, mumbai

Liked: Room comfort
Disliked: Staff & service
Good hotel to stay But no room service

8/10 Good

POOJA, India

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay!
The room was clean and hotel staff quite cordial. Easily accessible by taxi, but 20 mins walk to the nearest metro station.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible horrible
Horrible. There were loads of bedbugs in the room. we had to change rooms. Everything was very outdated.

8/10 Good

SG, Perth, Australia.

Liked: Cleanliness, staff & service, room comfort
Good value, decent apartment hotel.
I booked this place because it was one of the cheapest apartment hotels in Dubai and I was staying a whole week. I wasn't expecting much given all the bad reviews but I was pleasantly surprised at how decent it was. The room was large, clean and the shower and air conditioner worked fine. There were some minor maintenance issues like a loose toilet seat but no big deal. The free internet worked well most of the time but was sometimes down. My only gripe was the early morning loud prayers from the mosque across the road but I got used to it after a couple of days. I'd stay here again if the price stays low.

2/10 Terrible

Nabi, Jaipur

Disliked: Cleanliness, property conditions & facilities, room comfort
-1* hotel
Doesn't even deserve 1*, room smells ! Blanket dirty with used condom kept under table, not even cleaned properly. Such hotel and in Dubai-Can't believe !

8/10 Good

Pete, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Rooms basic but comfortable, decent kitchen and bathroom and very pleasant staff. A short walk to a couple of decent bars

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Expensive for no good reason.
I booked this one at about 150aed per night but learnt that there was a 50aed per night charge for the internet taking the total per night to 150aed + 20% tax + 10aed per night tax + 50aed per night internet equalling 240aed per night(shocker) which is crazy expensive when you take into account the really unfavourable location of the hotel if you are doing the public commute - the nearest bus stop is about 500 meters away and the nearest train station(Al Fahidi) is close to 2km from the place. When the temp. outside is over 40C right now(June) then even 20 feet feels like 2km. BUT, if you have well enough to have a car for yourself then 240aed for this place is not a big deal, however if you are new to the country or on a tourist visa then i wouldn't recommend this one to anyone.

2/10 Terrible

SUSHIL, PUNE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE OF MY LIFE.
SELECTING THIS HOTEL WAS MY BIGGEST MISTAKE. AT 12 IN THE NIGHT THEY WERE BREAKING SOME INTERNAL WALL, WHICH WAS ILLELEGAL & GOVT. ASK THEM TO BREAK IT. WHEN I & SOME OTHER GUEST REQUESTED THEM TO STOP SINCE WE COULD NOT SLEEP, REPLY WAS VERY AROGANT. FINALLY I CALLED POLICE TO STOP THE WORK.

4/10 Poor

I like Dubai, currently in CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
The place is fairly run down, with tile coming off around the pool. They were doing some painting while we were there, but it needs more than painting! Here's to hoping that they are doing a bigger renovation. They also really need to review their cleaning practices. The children's pool was unusable because it was so dirty. And I'm still itchy from the insect bites. Stained carpets are one thing, but beg bugs are a whole different thing. It was the cheapest place I could find at the last minute, but I should have spent a bit more money somewhere else. And I usually live in a developing country.

6/10 Okay

Shubhankar Dey

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood sucking bugs
Miserable, I wish I have taken bugs running around happily after biting me. Smelly toilets. Old cloth smell everywhere.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ashish, India

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms and bare minimum ameniteis.
Rooms are old and need re-furnishing. I did not try food in the Hotel so I can not say anything about that.

4/10 Poor

Sumit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No that great place to stay
I had to book this hotel coz rooms were not available at Hotel i was staying for nights before this. when I checked in to room, the room key was broken and half of it was in the key hole, when i went to the reception to show him the same, the guy at reception gave me such a look that i had broken it. When i informed him that it was already broken he asked the Maintenance guy to check it, but the house keeping guy already knew about the same and didnt inform the reception. I was soo tired and wanted to sleep but for 1 hour the maintenance guy kept hammering and drilling the lock. Finally it happened and i was handed over the keys. The towels in the room smelled bad. The TV was very old. Book only if you dont have any other options.

2/10 Terrible

Philip, Birmingham, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
No rooms available when we arrived as the hotel had double booked. Did the reception staff care - no. They were indifferent, lied and just plain rude. The hotel itself was in a bad location, was run down and filthy dirty. The reviews with more than 1 star are written by the staff of the hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a good experience.

8/10 Good

ENGR. T. ALALIBO, PORT HARCOURT

Liked: Cleanliness, property conditions & facilities, room comfort
FANTASTIC
I FILL AT HOME AND THE STAFF ARE WONDERFUL. THEY HAVE EXCELLENT SECURITY FOR ALL THERE GUEST.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was dirty and staff was unhelpful
will never stay there again

4/10 Poor

Ahmed, Bahrain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
service
I do not believe such hotel should be on your list due to extremely poor quality of services.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Ended up not staying there as the hotel pictures and description did not match the hotel. Was offered a 3 bed apartment. When I arrived and was shown my room it only had one double bed. When I queried it I was told the hotel do not offer 3 bed apartments (which is contray to the hotel reservation). To cut a long story short it took a while for the guy at the front desk a long time to return my passports and money and cancel the booking. Avoid this place!

8/10 Good

Steve, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Short walking distance to shops and fast food restaurants. Check in was easy and trouble free. When I arrived to the room it had no towel's, no kettle and the safe didn't work. I told reception and all was done very quickly. The room was clean and equipped with everything I needed. For the price, an excellent hotel. The staff were friendly and always greeted me when leaving andentering the hotel. Wifi was good, able to use Skype with a good cconnection. Checkout was easy and hassle free.

6/10 Okay

Troy, NYC

Richmond Hotel Apt. in Dubai
I didnt stay there very long. Overall the place was clean but it was tiny. Nothing modern about the lobby or the room. Im surprised the TV didnt have an antennae sticking out the top. It has all the basic functions of a living quarters but thats about it. Even the elevator was only big enough for 4 people comfprtably. Its a good place to stay for an overnight layoever but nothing more if comfort is somewhat a concern for you. The keychain was so big I had to drop it off at the front desk when I left. I cant remember the last time I actually had to use a key to turn a lock to open a door at a hotel. It just has an overall old feeling. The bed was a queen but because the overall room was small and there was no headboard it really didn look like it.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
NICE HOTLTO STAY
ALTOUGH BIT FAR FROM METRO STATION BUT IT IS OKAY FOR THE PRICE I PAID

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Pretty big room with a small kitchen, a living room, and a bedroom. However, the furniture was filthy. The sofas and the chairs have not been changed or cleaned for years. The only thing I felt like doing, is putting my bags there. We had to ask for extra sheets because we only had one sheet and a very dirty bed cover. The shower curtain was disgusting. There were two computers downstairs, but one was not functioning, and the other didn't have a mouse. Who needs a mouse to operate a desktop? The day we were leaving for the airport, when instructing us about public tranfportstion to the airport, the staff forgot to tell us that the metro started only at 1 pm because it was Friday. Big deal! We were also not informed that breakfast was not included. After we had a pretty simple breakfast (for two people), we were given a bill for 50 dirhams which is about $15. 15 minute walk to the metro, but its so hot outside that it is the most miserable walk you'll ever have. There is a bus 5 minutes from the hotel that takes you to the metro. But stops are aitconditioned. If you are staying in Dubai in the summer, definitely get a hotel as close to the metro as possible. 43 degrees C, very high humidity. Good: only one or two stops to the local market area that is a must see, Gold Souk, and a boat station, Bur Dubai Abra Dock. A 24 hour supermarket next to the train station.