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4.8 out of 5

"Absolutely fantastic hotel. Sets the bar for Dubai! Highly recommended. " More

By a verified traveller on Tue 21 Aug 2018

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Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Raffles, Club Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite (Landmark - Skyline View)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 1 Double Bed (Landmark)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 1 Double Bed (Diplomatic)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Raffles, Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Raffles Dubai. During your stay, you'll be connected to a shopping centre and just a quick walk from Wafi City Mall. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, aromatherapy or body wraps at Raffles Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Wafi City Mall and a 4-minute drive from Dubai Creek

Raffles Dubai ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Raffles Dubai

Everyone (3) Couples (3) Business (1) Family (1)
5 out of 5
Absolutely fantastic hotel. Sets the bar for Dubai! Highly recommended.

Posted by on 21 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Sarimah - Executive Assistant

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback. We are glad that you enjoyed your stay. We look forward to welcome you again soon.

4 out of 5

Good hotel

good stay but overpriced. Needs updating. Bit out of the way from most places.

Posted by , from London on 5 Jan 2017

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Comment from Hotel Management

8 Jan 2017 by Sarimah Rokim - Executive Assistant

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Ebookers. We apologize for any inconvenience you faced with regards to location. Also, rest assured that we have an ongoing refurbishment policy at the hotel in order to keep the building looking as fresh as possible. We hope to have the opportunity to welcome you again in the future.

5 out of 5

One of the best hotels in the world

Having stayed at the Singapore Raffles, my expectations were rather high but the Raffles in Dubai did not disappoint. From the initial email exchange asking for our preferences and special requests through to the friendly au revoir from the porter, this was a truly exceptional stay. I would recommend the Raffles Club package for the Lounge access, for continental breakfast, high tea and canapés, plus easier check-in and butler service. The most important thing I noticed was that the staff exuded a positive culture - all proud to part of the Raffles.

Posted by on 2 Nov 2015

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5 out of 5

Loved it!!!

We have recently returned from a wonderful 5 night break, which completely lived up to our expectations The attention to detail and the service we received was amazing. The rooms are large and comfortable with a balcony and a great view of the Dubai skyline. We booked the Club Room upgrade which was worth every penny. This included afternoon tea and alcoholic drinks and nibbles in the evening. Both events provided plenty to eat, and the staff were always on hand to top up your drink when necessary. Every member of staff was friendly and helpful from the guys at the pool whom kept up cool with iced fannels and water to the Club Room team whom kept us well watered in the evening!! We cannot wait to go back!

Posted by on 5 Dec 2014

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5 out of 5

Relaxation

Raffles was a great hotel to stay in. It is such a relaxing and comfortable place. Would reccomend to all.

Posted by on 3 Jun 2015

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4 out of 5
Perfekter Service, sehr gutes Hotel. Wir hatten das Zimmer gegen die Strasse welche sehr stark befahren ist und daher auf dem Balkon sehr laut. Im geschlossenen Zimmer hat man aber nichts gehört.

Posted by on 14 Apr 2019

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Comment from Hotel Management

1 May 2019 by Sarimah - Executive Assistant

Sehr geehrter Gast, Vielen Dank, dass Sie sich Zeit genommen haben, so eine wunderbare Bewertung ueber Ihren Aufenthalt bei uns im Raffles zu schreiben. Wir freuen uns auch schon auf Ihren naechsten Besuch bei uns!

5 out of 5

Super hotel

heerlijk licht, schoon superservice niet geschikt voor kinderen

Posted by on 10 Apr 2015

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5 out of 5

Best of Class

Das Raffles Dubai ist "best of class", und wir haben schon in vielen Hotels in Dubai Urlaub gemacht. Das Hotel hat Pyramidenform und ist das grösste Bauwerk eines von der ägyptischen Antike inspirierten Komplexes mit Einkaufszentrum und Restauranttempel. Kinokomplex in 10 Minuten zu Fuss erreichbar. Es ist im oberen Preissegment angesiedelt, dafür aber perfekt. Sehr aufmerksames, kompetentes und freundliches Personal. Sehr grosses und sehr sauberes Zimmer, grösser als so manche Suite in anderen Hotels. Sehr hochwertig und geschmackvoll ausgestattet: super king size Bett, grosser LCD Fernseher, bequeme Sitzecke, sehr gut funktionierende und leise Klimaanlage, grosser Balkon mit Sitzmöbeln, penibel sauberes Bad mit Badewanne, Dusche mit Deckenbrause, Bidet, Toilette und Doppelwaschtisch. Pool auf der Terasse ist gross und sauber. Die kleinen Poolsnacks verdienen einen Stern.

Posted by on 23 Apr 2014

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Property Features

Raffles Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A children's pool, a nightclub, and a hot tub are also featured at the luxury Raffles Dubai. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 240 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2007
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Health Care City Station (0.6 km / 0.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Raffles Dubai offers 240 accommodations with iPads and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes day beds. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • Jetted
  • Minibar
  • iPad
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Raffles Dubai has 3 restaurants serving breakfast only.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Spa Services

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 400.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 per person
  • Rollaway bed fee: AED 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Raffles
  • Raffles Dubai
  • Raffles Hotel Dubai
  • Dubai Raffles Hotel
  • Raffles Dubai Hotel Dubai
  • Raffles Dubai Hotel
  • Dubai Raffles Hotel
  • Raffles Hotel Dubai
  • Raffles Dubai Hotel
  • Raffles Dubai Dubai
  • Raffles Dubai Hotel Dubai

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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