Mercure Gold Hotel Jumeirah Dubai by Accor

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Spa

Gym

Parking included

Air conditioning

Explore the area

Al Mina Road, Dubai, 66431

Jumeirah Mosque
2 min drive
La Mer
3 min drive
Dubai Cruise Terminal
4 min drive
Dubai (DXB-Dubai Intl.)
16 min drive

Room options

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

55 sq m
Sleeps 4
1 Double Bed

Standard Room, 1 Queen Bed

22 sq m
Sleeps 2
1 Queen Bed

Superior Room, 2 Single Beds

35 sq m
Sleeps 3
2 Twin Beds

Superior Double Room, 1 Double Bed

35 sq m
Sleeps 3
1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

37 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Family Suite

Sleeps 4
1 Double Bed and 2 Double Sofa Beds

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Mediterranean Dubai hotel in Bur Dubai with 2 restaurants

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Our customers tell us they can't get enough of the helpful staff at Mercure Gold Hotel Jumeirah Dubai by Accor. During your stay, you're just a quick walk from Al Hudaiba Park. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine while dining at Senses
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and bike rentals
Just a 4-minute drive from Dubai World Trade Centre and a few minutes from Dubai Cruise Terminal
Free local-area and shopping center shuttle service

Mercure Gold Hotel Jumeirah Dubai by Accor offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Mercure Gold Hotel Jumeirah Dubai by Accor. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Mediterranean Dubai hotel is smoke free.

The hotel hosts a free manager's reception on select days.

Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 72 per person
2 restaurants
1 bar
Free manager's reception
24-hour room service

Restaurants on site

Senses
Headlines

Things to do

Bike rentals
Fitness centre
Full-service spa
Outdoor pool
Shopping
Steam room

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference space (732 square feet)
A meeting room

Outdoors

Rooftop terrace

Spa

Massages

Accessibility

Lift

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

This property does not allow children.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 72 per person
Airport shuttle fee: AED 250 per vehicle (roundtrip, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mercure Gold Hotel Jumeirah Dubai by Accor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Gold

Mercure Gold

Mercure Gold Al Mina Road Dubai

Mercure Gold Hotel

Mercure Gold Hotel Al Mina Road Dubai

Mercure Gold Hotel Mina

Mercure Gold Mina

Mercure Gold Hotel Jumeirah by Accor

Mercure Gold Hotel Al Mina Road Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Hotel

Mercure Gold Hotel Jumeirah Dubai by Accor Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Jhett

Business traveller

12 Aug 2024

Expectation was not met

Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.

Stayed 7 nights in Jul 2024

10/10 Excellent

Leano

Business traveller

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Business traveller

19 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good

Stayed 9 nights in Jun 2024

10/10 Excellent

Eid

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Sanjay is great in housekeeping, he is cleaning the room well, all hygiene and good work by him. Room cleaning everyday is done. Bathrooms are clean

Stayed 1 night in Jun 2024

10/10 Excellent

bassam

11 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, surrounding area

Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Business traveller

14 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Stay in Dubai

On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again

Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Business traveller

14 May 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Not going again

Bed was not clean Bad smell rotten in room Furniture damaged No hot water

Stayed 6 nights in May 2024

6/10 Okay

Stephen

Travelled with partner

11 May 2024

Liked: Cleanliness

Check in process was very slow. Did not get access to room until 5.20pm despite arriving and dropping bags at 7.30am. Was told room would be ready by 1.30-2.00pm. Towels not available at pool or gym. Struggled to get towels in room. Could do with sanitiser spray bottles and towels in gym to clean equipment.

Stayed 2 nights in May 2024

10/10 Excellent

Tanimu

11 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there

Stayed 4 nights in May 2024

10/10 Excellent

Sarfraz

6 May 2024

Liked: Cleanliness

Stayed 5 nights in Apr 2024

10/10 Excellent

ali

Travelled with family

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Gold

Wonderful and helpful staff. clean hotel. A little out of the way from the rest of the action in Dubia. There was a small TV, but the room was comfortable. Ethiad Museum was in walking distance, some good food options nearby, and supermarket right next door.

Stayed 1 night in Apr 2024

8/10 Good

Ahmed, Reseda

30 Apr 2024

Friendly staff, close to restaurants and markets. Good price for the accommodation. Called ahead and tried to request a certain room I was in the previous time, but were not able to accommodate and the hotel interior had a musty smell that seemed to be from the AC or something… tried airing it out, but wasn’t able to the entire 4 days I was there. Pool staff were very pleasant and helpful

Stayed 4 nights in Apr 2024

2/10 Terrible

Steven

29 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you like nightclubs under your room this is the place for you. Can’t fault the room itself, it was lovely but imagine a brand name hotel chain with a nightclub downstairs on a Wednesday night thumping music and hearing the DJ yelling come on come on let’s go let’s go.

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveller

27 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

4/10 Poor

Adelaide

22 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

terrible overall

Stayed 6 nights in Apr 2024

6/10 Okay

KAI-CHENG

8 Apr 2024

Stayed 1 night in Apr 2024

6/10 Okay

YU

31 Mar 2024

Stayed 4 nights in Mar 2024

10/10 Excellent

Ahmed

24 Mar 2024

Stayed 6 nights in Feb 2024

6/10 Okay

shahzad

10 Mar 2024

Stayed 2 nights in Mar 2024

10/10 Excellent

Wojciech

8 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had good time

Stayed 1 night in Feb 2024

8/10 Good

Ashia

Travelled with partner

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, I requested early check-in and it was accommodated by the front line staff. Spacious rooms and facilities. Swimming pool and gym. Some nearby restaurants Walkable distance and small malls. Shuttle service is only twice a day morning and afternoon one way only. Also there was return shuttle to Dubai Mall which was good for day out and shopping. La Mer beach is only 10 mind taxi ride. Local taxi are cheaper and meter starting from AED 5 . I mostly took taxi as no metro nearby. Overall great experience and beautiful rooftop views and ambience.

Stayed 5 nights in Feb 2024

2/10 Terrible

yousef

Travelled with group

28 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

28 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

4/10 Poor

Somiyeh

25 Feb 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Not great. Wouldn’t recommend.

The hotel is tired and needs a good revamp. The staff were slow. I was ignored at least twice when trying to gain assistance. The reception staff were rude with one lady holding up her hand, answering the phone whilst mid check in. The shower water was cold, there was ash all over the floor (even though my room was apparently non-smoking). This is not a 4 star hotel.

Stayed 1 night in Feb 2024