Marco Polo Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Spa

Breakfast available

Room service

Housekeeping

Explore the area

Al Muteena Street, Dubai, 25570

Al Ghurair Centre
7 min walk
Deira Twin Towers Shopping Centre
3 min drive
Naif Souq
3 min drive
Dubai (DXB-Dubai Intl.)
14 min drive

Room options

Deluxe Twin Room

25 sq m
Sleeps 3
2 Twin Beds

Deluxe Double Room

25 sq m
Sleeps 4
1 King Bed

Family Room

27 sq m
Sleeps 6
2 King Beds

Standard Room

24 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly Dubai hotel in Deira with a full-service spa

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Housekeeping is available on request.

Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at Marco Polo Hotel, you're just a quick walk from Al Ghurair Centre. Features include free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi
Free valet parking and self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to Swedish massages, body treatments, or aromatherapy at Health Land Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym
7 minutes by foot from Al Ghurair Centre and a 4-minute drive from City Centre Deira

Marco Polo Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a nightclub, and spa services are also featured at the family-friendly Marco Polo Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Kitakits Kafe & Klubb - Onsite bar. Happy hour is offered.

The Bombay to Mumbai - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Open 24 hours. Open daily.

24-hour room service is available.

Languages

Afrikaans, Arabic, English, Filipino, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: AED 25 for adults and AED 25 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

Kitakits Kafe & Klubb
The Bombay to Mumbai

Things to do

Bike parking
Bike storage
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Nightclub
Outdoor pool

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station
A meeting room

Outdoors

Pool sunloungers

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar in shower
Grab bar near toilet
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Local culture and ecosystem education
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Pillow menu
Premium bedding

Bathroom

Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

22-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Slippers
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AED 100

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Marco Polo Hotel

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 90 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 25 for adults and AED 25 for children
Early check-in fee: AED 100 (subject to availability)
Late check-out fee: AED 100 (subject to availability)
Rollaway bed fee: AED 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Marco Polo Dubai

Marco Polo Hotel

Marco Polo Hotel Dubai

Marco Polo Dubai

Marco Polo Hotel Hotel

Marco Polo Hotel Dubai

Marco Polo Hotel Hotel Dubai

Marco Polo Hotel Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

10/10 Excellent

Aun

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

17 May 2024

Stayed 1 night in May 2024

2/10 Terrible

Tanimu

Travelled with family, Business traveller

8 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2024

6/10 Okay

Alamgir, New York

24 Feb 2024

Liked: Staff & service

Don’t like the room smell

Stayed 1 night in Feb 2024

4/10 Poor

Ronald

Travelled with group

9 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calcutta Hotel in Dubai

Not up to Marco Polo standard, over priced, under delivery, extremely dated, seems to be focused on India

Stayed 1 night in Feb 2024

8/10 Good

Adel

Business traveller

3 Feb 2024

Liked: Staff & service

Thank you Zahraa customer relation she is very friendly helpful

Stayed 6 nights in Jan 2024

2/10 Terrible

Ali

31 Dec 2023

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller

2 Nov 2023

fine

it was fine

Stayed 4 nights in Oct 2023

2/10 Terrible

Ahmed

Travelled with family and small children

26 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Lack of cleanliness & unsanitary. Definitely not family friendly. 3 nightclubs inside the hotel with no security checking who’s coming in/out. In a very shady part of Dubai. DO NOT GET TRICKED BY THE PICTURES OR THE REVIEWS, DO NOT BOOK THIS HOTEL!!!

Stayed 7 nights in Aug 2023

6/10 Okay

Amer

Business traveller

22 Mar 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The Spot of this Hotel is good but the hotel smell is Bad and the Roomes is very normal

Stayed 4 nights in Mar 2023

2/10 Terrible

Fetum

Business traveller

28 Feb 2023

Disliked: Cleanliness, property conditions & facilities

Bathroom need to be cleaned extra extra extra more !!!

Stayed 1 night in Feb 2023

6/10 Okay

Prem Anand K

14 Jan 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.

Stayed 2 nights in Jan 2023

4/10 Poor

Michael

17 Dec 2022

8/10 Good

Mohsen, Rochester

22 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staffs

Stayed 2 nights in Nov 2022

6/10 Okay

Sayed

23 Sept 2022

Liked: Cleanliness

Stayed 1 night in Sep 2022

10/10 Excellent

MAJID

Business traveller

4 Jun 2022

Liked: Staff & service, property conditions & facilities

Price is good and affordable

Stayed 1 night in May 2022

10/10 Excellent

mohamed

12 May 2022

Stayed 3 nights in May 2022

2/10 Terrible

Hassan

8 May 2022

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family

8 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exlent

Stayed 5 nights in May 2022

2/10 Terrible

Nelson

25 Apr 2022

Disliked: Property conditions & facilities

Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.

Stayed 13 nights in Apr 2022

2/10 Terrible

Mohammed

23 Apr 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Apr 2022

2/10 Terrible

Janki

Travelled with group

28 Mar 2022

Disliked: Staff & service, amenities, property conditions & facilities

Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .

Stayed 4 nights in Mar 2022

10/10 Excellent

mohamed

Travelled with family

8 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2022

2/10 Terrible

Abdulahi

7 Mar 2022

Liked: Property conditions & facilities

To be honest I enjoyed my stay there but when it come to dealing your client not so great. Guess they need some more experience and more approachable. They some good stuffs others not so.

Stayed 1 night in Mar 2022