Majestic City Retreat Hotel

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Spa

Gym

Parking included

Explore the area

Mankhool Road, Bur Dubai, Dubai, 122235

BurJuman Mall
13 min walk
Tirquaz Bistro & Garden Lounge
1 min walk
Sharaf DG Station
8 min walk
Dubai (DXB-Dubai Intl.)
16 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Skyline Premium Room

38 sq m
Sleeps 4
1 King Bed OR 2 Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Skyline Economy Room

22 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Junior Suite, 1 Bedroom

61 sq m
Sleeps 4
1 King Bed

Family Suite

76 sq m
Sleeps 4
1 King Bed

Premium Double or Twin Room

38 sq m
Sleeps 4
1 King Bed OR 2 Twin Beds

Combined shower/bathtub, rainfall showerhead, free toiletries

Majestic Suite

Sleeps 5
1 King Bed and 1 Twin Sofa Bed

Economy Double or Twin Room

22 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly Dubai hotel in Bur Dubai with 4 restaurants

Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite.

Majestic City Retreat Hotel offers 262 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Majestic City Retreat Hotel. During your stay, you'll be within walking distance of Dubai Cruise Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 4 restaurants.

Free WiFi in some public areas
Free valet parking and self parking
For dining with garden views, stop by Elia Restaurant, one of the property's 4 restaurants and 3 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to manicures and pedicures, body treatments, or facials at Infinity Stone SPA and Health Club
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
13 minutes by foot from BurJuman Mall and a 5-minute drive from Dubai Cruise Terminal
Airport, beach, and shopping center shuttle service available for a fee

Majestic City Retreat Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Majestic City Retreat Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Elia Restaurant - Overlooking the garden, this diner serves dinner only. Guests can enjoy drinks at the bar.

SUNDOWNERS - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.

BARRELS SPORTS ARENA - This pub serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, Greek, Hindi, Indonesian, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Beach shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 65 for adults and AED 30 for children
4 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Elia Restaurant
SUNDOWNERS
BARRELS SPORTS ARENA

Things to do

Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Nightclub
Outdoor pool
Sauna
Steam room

Family friendly

Arcade/games room
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
Computer station
Conference centre
A meeting room

Outdoors

Pool sunloungers
Pool umbrellas

Spa

Body treatments
Facials
Manicures and pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bath
Doorbell and phone notification
Lift
Phone accessibility kit
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

55-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Guidebooks/recommendations
Iron/ironing board (on request)
Laptop-compatible safe
Local maps
Phone
Restaurant dining guide
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Majestic City Retreat Hotel

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 65 for adults and AED 30 for children
Airport shuttle fee: AED 300 per vehicle (roundtrip, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Majestic City Retreat Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6 AM to 10 PM.
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Majestic Tower

Majestic Hotel Tower

Majestic Hotel Tower Dubai

Majestic Tower Dubai

Majestic Tower Hotel

Majestic City Retreat Hotel Dubai

Majestic City Retreat Dubai

Majestic City Retreat

Majestic City Retreat Hotel Hotel

Majestic City Retreat Hotel Dubai

Majestic City Retreat Hotel Hotel Dubai

Majestic City Retreat Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Poor

Kuldeep

Business traveller

3 Sept 2024

Liked: Staff & service

Disliked: Room comfort

Disappointed

I have stayed there so many times, but the new staff they are not very helpful especially the duty manager being a hotel.com Gold member they refuse to give me a upgrade as they said only for their own customers booking through their website, plus the small pillows in the bedrooms had really bad stains on them and the towels were very old

Stayed 1 night in Aug 2024

10/10 Excellent

Kirk, Spokane

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been traveling to Dubai for 12 years and I have always stayed at this hotel. Because the staff is very frendly and they always remember me each and every time. and each time that I have been there they have been making some upgrades to make my stay better.

Stayed 2 nights in Aug 2024

8/10 Good

Amit

Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

6/10 Okay

Avinash

21 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Suresh

Travelled with group

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Karthik

Business traveller

6 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel has leaky toilets and terrible room conditions. Given a smoking room when specifically asked for nonsmoking rooms

Stayed 2 nights in Apr 2024

10/10 Excellent

Sanjay, WEBSTER

Business traveller

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location good stuff

Stayed 14 nights in May 2024

6/10 Okay

Mangesh

28 May 2024

Waited too long for check in

Stayed 3 nights in May 2024

10/10 Excellent

Norlyn

26 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

All the staff its very friendly and they assist us very good. And all the cleanners and very cooperation and they keep the place clean

Stayed 8 nights in May 2024

4/10 Poor

Dannyal

15 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant stay

The house keeping was terrible, I asked for the Iron and Iron table it took 45 mins after 4 follow up calls. Also the lady on reception was very rude.

Stayed 2 nights in May 2024

10/10 Excellent

Amir

14 May 2024

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller

26 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

isappointing Experience

The Majestic Hotel has several equipment issues, including non-functional fridge, old TV with only analog channels, and an electric water heater that provides only a few minutes of hot water. The noisy AC made it difficult to sleep at night. Despite requesting a non-smoking room, the room smelled of smoke. Additionally, for a 24-floor hotel, having only two lifts led to long wait times, especially during breakfast. The hotel caters heavily to tourists from India, with Indian-flavored dishes and music in all restaurants and bars, The Majestic Hotel's old equipment needs refurbishment, as they are not functioning properly. Additionally, the smoke detector kept alarming throughout the night, causing inconvenience. The only advantage was the free valet parking.

Stayed 4 nights in Apr 2024

8/10 Good

Abelardo

22 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hard to get a transportation inside the property.

Stayed 6 nights in Mar 2024

10/10 Excellent

Saleem

15 Apr 2024

Stayed 2 nights in Apr 2024

8/10 Good

Shubham

4 Apr 2024

Stayed 5 nights in Oct 2023

6/10 Okay

Idriss, Houston

Travelled with partner

10 Mar 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I liked the location of the property as it was convinient. Not so much liked the quality of service, unless I was asking for more than that type of hotel should provide. There was a mishap done by housekeepers but the upper management didn't do what it took for a come back game.

Stayed 12 nights in Feb 2024

6/10 Okay

akram

Travelled with family

6 Mar 2024

Liked: Staff & service

Disliked: Room comfort

Stayed 2 nights in Feb 2024

6/10 Okay

SAYDULLA

6 Mar 2024

Stayed 3 nights in Mar 2024

2/10 Terrible

Goma

22 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible experience with this hotel. Staff and service were the worst that I have experienced so far. They will try to scam you with everything. Had such a horrible and bad stay at this hotel.

Stayed 3 nights in Dec 2023

10/10 Excellent

Parin, Brampton

25 Jan 2024

Stayed 4 nights in Jan 2024

8/10 Good

adolph, SAN ANTONIO

11 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet

Stayed 1 night in Jan 2024

2/10 Terrible

mobsting

Business traveller

7 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience at the hotel was so distressing that I would not consider returning, even if offered a stay for free. Initially, I was placed in a room that was both unsightly and foul-smelling. Matters worsened when I had to switch to another room that was in an even poorer condition, and I was forced to settle for a twin bed room despite being alone. The tranquility of my stay was constantly interrupted by loud music from nearby clubs during the night. Additionally, the hotel's elevator service was severely lacking, with only two elevators for a large building, causing long waiting times. The reviews rating was 8.6 ... It is hugely misleading .

4/10 Poor

Mbone

Travelled with family

30 Dec 2023

Disliked: Cleanliness, property conditions & facilities

This hotel is not diverse and I won,t recommend this. You may think you are India and not Dubai. The worst of it all they have 8 nightclubs with load music until 4am. None of these are diverse and all play Indian music. Is great for those who want to explore the Indian culture. The staff are friendly. Be aware that the spa and sauna come at an extra charge. My biggest regret 😪 it was also my first time in Dubai. It was a complete waste of money fell ill after not being able to get a decent night sleep.

Stayed 8 nights in Dec 2023