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"Great welcoming staff and nice and tidy rooms Nice breakfast and the hotel is very clean Nice br " More
9 Mar 2020 by Majestic City Retreat Management
Dear Valued Guest, Thank you for your wonderful and detailed review of your experience at Majestic City Retreat! We are pleased to know your overall experience and appreciate all your positive comments. Kindly note that the entire team has been informed about your good comments and they are happy to know that everything was up to your expectations. We are looking forward to having you again as our repeat guest. Regards, Majestic City Retreat Management
12 Mar 2017 by Ramzy A. Faris
Dear Valued Guest, Thank you for taking the time to share your review following your recent stay with us! We are delighted to read that you had an excellent stay with us and enjoyed our clean rooms, breakfast and the level of service provided by our team. We look forward to welcoming you again soon! Best Regards, Ramzy A. Faris, General Manager
31 Jan 2017 by Ramzy A. Faris
Dear Valued Guest, Thank you for taking the time to share your review following your recent stay with us! We are disappointed to read that you didn’t have a pleasant stay at our hotel. Rest assured, these are not our usual standards of service and we will investigate every issue happened during your stay in order to avoid this from happening in the future. Please note that as per the hotel policy our check-in time is 3pm, however we do our best to accommodate our guests earlier if we have availability and match their preferences. During your stay with us the hotel was running on full occupancy and unfortunately we were unable to accommodate your request with the room preference. We also would like to apologize for the shortcomings you experienced with the room service. We have addressed this matter with the individuals concerned and make sure our future guests receive the level of service expected of our hotel. Once again thank you for sharing your experience with us and we hope that these issues will not deter you from returning to our hotel. Best Regards, Ramzy A. Faris, General Manager
25 Dec 2016 by Ramzy A. Faris
Dear Mr. Arif, Thank you for taking your time to excellently review and rate us! We are truly delighted to know that you had a lovely stay at our hotel. It makes us happy to read that you found our valet parking and room service to your satisfaction as well as our spacious rooms with view. We look forward to welcoming you again soon! Best Regards, Ramzy A. Faris, General Manager
29 Aug 2023 by Majestic City Retreat Hotel Management
Dear Jarno, Greetings of Warm and Peace!We appreciate your time in sharing your rating online. Rest assured that the rating you have submitted placed a great deal in improving our service and total guest stay experience. We are hoping that you had a wonderful stay with us. We are delighted to welcome you back in Majestic City retreat Hotel. Majestic City Retreat Management
23 Jul 2022 by Majestic Team
Dear Guest, Good Day. Many thanks for taking time to share your views, we appreciate same and are glad to note that you enjoyed your stay with us. Please accept our apologies for such a delay to acknowledge your review this is now being replied because a new company has taken over the ownership of Majestic City Retreat Hotel - Dubai. Therefore, we as new Management have decided to acknowledge every review which were not replied. We sincerely hope that you will give us another opportunity to revisit our property. We will also share your feedback with staff member mentioned. God Bless. Manu Madhan General Manager Majestic City Retreat Hotel - Dubai.
8 Oct 2020 by Majestic City Retreat Management
Dear Valued Guest, Thank you for your perfect rating of your experience that you had with us during your stay. It is a great pleasure to know that you enjoyed your stay and the Majestic services. We look forward to welcoming you back in the near future. Regards, Majestic City Retreat Management
9 Mar 2020 by Majestic City Retreat Management
Dear Valued Guest, Thank you for your perfect rating and for pointing out the impressive experience that you had with us! It is a great pleasure to know that you have enjoyed your stay and the Majestic team services. We look forward to welcoming you back in the near future. Regards, Majestic City Retreat Management
4 Sep 2019 by Panagiotis Baganis
Dear Valued Guest, Thank you for your rating and we look forward to welcome you again! Regards, Panagiotis Baganis General Manager
Majestic City Retreat Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Majestic City Retreat Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Art Deco Dubai hotel.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Majestic City Retreat Hotel offers 262 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Elia Restaurant – Overlooking the garden, this diner only serves dinner. Guests can enjoy drinks at the bar.
SUNDOWNERS – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Open daily.
BARRELS SPORTS ARENA – This pub serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Majestic City Retreat Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
