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Three Bedroom Family Apartment with Kitchen

Bed Count 2 Full Beds Maximum Occupancy 10 Max

Two Bedroom Family Apartment with Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

One Bedroom Apartment with Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio with Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Dubai Creek Heights Residences. During your stay, you're just a quick walk from Creek Park. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at Sufra
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or massages at NYSA Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Dubai Creek and 6 minutes from Dubai World Trade Centre
  • Airport drop-off and shopping centre shuttle service available for a fee

Hyatt Regency Dubai Creek Heights Residences ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hyatt Regency Dubai Creek Heights Residences

Everyone (1)
1 out of 5
Not a good location Was put in a Junior Suite in the Residences whereas I was expecting to be in the hotel section Breakfast disorganised quality poor staff attitude poor. The bedroom standard of decor and cleanliness also poor.

Posted by on 21 Oct 2018

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Comment from Hotel Management

8 Nov 2018 by Bojana Milic, Front Desk

Dear Guest, Thank you very much for your valuable feedback. We do apologize breakfast experience was not up to your expectations. If there is anything you would like to bring to our attention, please do not hesitate to contact us. Kind regards,

About the Hyatt Regency Dubai Creek Heights Residences

Location 20th Street, Dubai,

All-inclusive Details

  • 24-hour room service

Property Features

Hyatt Regency Dubai Creek Heights Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 11 meeting rooms, and limo/town car service are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights Residences. A shuttle from the hotel to the airport (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 405 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 2 coffee shops
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Metro station: Health Care City Station (1 km / 0.6 mi)
  • Property shuttles: Airport drop-off and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Regency Dubai Creek Heights Residences offers 405 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 52-inch flat-screen televisions come with satellite channels. Accommodation at this 5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Sufra – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

La Tablita – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Market24 – This café specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

NYSA Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hyatt Regency Dubai Creek Heights Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 115.5 per day.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property uses a grey water recycling system.

  • Grey water recycling system
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 136 for adults and from AED 65 for children
  • Airport shuttle fee: AED 195 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: AED 115.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences
  • Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
  • Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hotel Hyatt Regency Dubai Creek Heights Residences
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel Dubai

You should know

  • Pets and service animals are not allowed on site.
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