Citymax Bur Dubai

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Room service

Breakfast available

24/7 front desk

Explore the area

Kuwait Street Mankhool Area, Dubai

BurJuman Mall
‪15 min walk‬
Meena Bazaar
‪2 min drive‬
Textile Souk
‪3 min drive‬
Dubai (DXB-Dubai Intl.)
‪16 min drive‬

Room options

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

City view
Sleeps 4
1 Queen Bed and 1 Twin Bed

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

City view
Sleeps 3
1 Queen Bed

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

City view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

City view
Sleeps 2
2 Twin Beds

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Hotel with 2 restaurants, near BurJuman Mall

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Citymax Bur Dubai, you'll be within walking distance of BurJuman Mall. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Just a 2-minute drive from Dubai Museum and a few minutes from Textile Souk

Citymax Bur Dubai offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.

Claypot - This theme restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited on-site parking
Height restrictions apply for on-site parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 40 for adults and AED 20 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

CityCafe
Claypot

Things to do

Billiards/pool table
Fitness centre
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Pool umbrellas

Accessibility

Lift

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Desk
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Citymax

Citymax Bur Dubai

Citymax Dubai Bur

Citymax Hotel

Citymax Hotel Dubai Bur

Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Hotel

Citymax Bur Hotel

Citymax Bur

Citymax Bur Dubai Hotel

Citymax Bur Dubai Dubai

Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Shane

Travelled with family, Travelled with partner

28 Feb 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveller

20 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.

Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveller

14 Oct 2022

Disliked: Staff & service

Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

11 Oct 2022

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

11 Oct 2022

Disliked: Amenities, property conditions & facilities

Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Travelled with group

9 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.

Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

6 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Satisfactory

Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveller

5 Oct 2022

Disliked: Staff & service

Good location, but very poor service!

1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!

Stayed 2 nights in Oct 2022

8/10 Good

Abdulrazak

Business traveller

19 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Over all is a good option to stay again and again

Stayed 10 nights in Sep 2022

6/10 Okay

Amit

Business traveller

28 Aug 2022

Disliked: Property conditions & facilities

House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.

Stayed 5 nights in Aug 2022

10/10 Excellent

Pablo L

Travelled with family

12 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Title

The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.

Stayed 5 nights in Jun 2022

10/10 Excellent

sola

12 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come and see it ..so cool

This is the best place to stay

Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Travelled with group

12 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow..good place

Amazing place to stay

Stayed 7 nights in Jul 2021

6/10 Okay

Mr Maxamed

18 Oct 2021

Stayed 11 nights in Oct 2021

6/10 Okay

jumana

6 Oct 2021

Liked: Staff & service

Disliked: Amenities

Stayed 12 nights in Sep 2021

8/10 Good

Lury

5 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citimax Bur Dubai

Very good hotel. Affordable price, clean and good bedroom. Breakfast must be improved.

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller

3 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great. Rooms are a bit small, however the most annoying part of this hotel are the pillows. Those are the most uncomfortable pillows I've ever experienced in a hotel. They're inflated and bulky with no give. I could not sleep well and my neck was sore in the morning. The hotel had no other options. I would have stayed another couple of days, but I had to switch hotels cause of that.

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

13 Jul 2021

Stayed 5 nights in Jul 2021

8/10 Good

Michael

3 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Max Hotel Kuwait St The Good, The Bad, Ugly

I like City Max, Kuwait St. Ive been choosing this hotel for years. I know you cant eliminate all noise even during the daytime but this hotel has been a little noisy. Doing room renovations and also major construction all around. At night on my floor a parent disrespectful to other guests lets her little one make a lot of noise, running up and down the hallway, shouting and screaming. Even the mother is loud she just doesn't care. Its not the child's fault its the mothers. Usually after midnight last night it lasted until around 0230 am. Im thinking the mother is working somewhere in Dubai and lives here with the daughter because their gone all day.

Stayed 21 nights in Jun 2021