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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

Reception
Shower, hair dryer, bidet, towels
Reception
Executive Twin Room, 2 Double Beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Carmarthen Castle
    ‪4 min walk‬
  • Carmarthen Heritage Centre
    ‪8 min walk‬
  • King Street Gallery
    ‪11 min walk‬
  • Swansea (SWS)
    ‪55 min drive‬

Room options

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed

  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom

  • 32 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Double Beds

Executive Twin Room, 2 Double Beds

Executive Twin Room, 2 Double Beds

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Room

Spilman Hotel

  • Parking included
  • Free WiFi
  • Business services
  • Bar
4.8 out of 5, Exceptional, (402)
The price is €126
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Spilman Hotel

About this property

The Ivy Bush Royal Hotel By Compass Hospitality

Hotel with free parking, a quick walk to Carmarthen Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and laundry facilities.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Ivy Bush Royal Hotel By Compass Hospitality. During your stay, you're just a quick walk from Carmarthen Castle. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 5 meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a sauna
  • Just a 4-minute walk from Carmarthen Castle and 11 minutes by foot from King Street Gallery
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 5 meeting rooms available. A sauna, a terrace, and a garden are also featured at The Ivy Bush Royal Hotel By Compass Hospitality. Self parking is free.

This 3-star Carmarthen hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Languages

English, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 12 for adults and GBP 6.25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 332 reviews
Rating 8 - Good. 114 out of 332 reviews
Rating 6 - Okay. 55 out of 332 reviews
Rating 4 - Poor. 19 out of 332 reviews
Rating 2 - Terrible. 17 out of 332 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
nothing unique, quite dated and not clean in public areas. Also lift not working
Stayed 1 night in Nov 2024

8/10 Good

Meyrick

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed for 1 night. A wonderful experience. Breakfast was lovely. Staff very attentive and friendly. Cant wait to go back
Stayed 1 night in Nov 2024

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Ruth, swansea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a complete overhaul. New carpets. beds. New lift. New walls. Could hear everything through the walls. Sorry wouldnt stay here again. Staff really friendly breakfast great
Stayed 1 night in Nov 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and park, welcome at reception, located very close to shops, restaurants, bars etc. Had a good night's sleep and breakfast was tasty. Main areas of hotel well appointed, clean and modern. Room was a little dated and tired looking. Outside on street hotel looked scruffy.
Stayed 1 night in Oct 2024

4/10 Poor

Cheryl-Lynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel.
Lady on reception was very welcoming. Check in was smooth. However, was called back as their system wasn’t working. My room was down graded from a queen size bed to a standard double bed. No manager on site to help. Room is so out dated, carpets are stained and dirty, mould in bathroom, bed was very uncomfortable. No fan in room. A lot of Mosquitos in the room and bathroom. Photos on website are from over 10 years ago. They do not have a gym as per their website. Definitely try to avoid staying here. The only good thing is they have a big car park.
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff & the food are great, really are. Unfortunately the hotel interior/ rooms are in need of a makeover. Some work on the cosmetics would improve the hotel greatly.
Stayed 3 nights in Oct 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service, room comfort
Room in need of some tlc
I've stayed here before and don't remember having a room (217) as poor as this one. Whilst the bed and pillows and desk area was fine, the carpet was almost worn out and the water pressure in the shower was pretty much a dribble. Turn the shower head upside down and the water all but stopped. However, the barman was good, waitresses good, evening meal was very nice as was breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

David and Susan

Xxxx
Stayed 1 night in Sep 2024

2/10 Terrible

sian

Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2024

8/10 Good

Paul

Nice
Stayed 1 night in Sep 2024

8/10 Good

Patricia, Cold Spring

Travelled with group
Liked: Cleanliness, staff & service
The staff at the hotel are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Jaci

Travelled with group
Liked: Cleanliness, staff & service
Stayed here before several times. The problem with booking with Hotel's.com was the inability to ask for a large double/king size bed on the booking form. So I went for the nearest option of a large single bed, which didn't really make any sense to me, and the hotel does NOT advertise beds of that nature. So we ended up with a twin bedded room.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
All fine for the age of the property
Stayed 2 nights in Sep 2024

6/10 Okay

Donna

Disliked: Property conditions & facilities
Okay
The reputation was great, the reality less so.
Stayed 1 night in Jul 2024

6/10 Okay

Ken

Travelled with family
Liked: Cleanliness
Average overall, a tired establishment.
Stayed 1 night in Sep 2024

2/10 Terrible

Hui

Disliked: Cleanliness, property conditions & facilities
Nice location, cheap, easy parking. Hotel is a bit of a time capsule. My room was on the bottom floor, had a strong musty smell that clung on to my clothing and baggage. Breakfast was okay, but deep fried toast???
Stayed 1 night in Jul 2024

6/10 Okay

CANDICE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Reception staff were lovely and friendly. Room was not clean and had items left from previous guest under bed. Dust throughout. I cleaned ledges before sleepingg go. Holes in duvet cover. Sheets did not fit the beds leaving the mattress (without mattress protector) visible. Basin tap very loose. Toilet needed good clean It is tired but that would be fine if only it was properly clean. Non English/Welsh member of staff (lady) at breakfast was very grumpy. Felt like we were putting her out by asking for a knife and milk with our coffee. Such a shame. Location great and car parking easy.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Ivy Bush was very comfortable and relaxing. The location and parking was excellent and all the staff were friendly. There was a good choice at breakfast but food could do with being a little warmer. There's plenty of room in the lounge areas and outdoor patio was good for when the sun came out! Loved the stained glass windows! We will definitely use the Ivy Bush again whenever we visit Carmarthen.
Stayed 2 nights in Aug 2024