Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

January 2025

February 2025

2 outdoor pools, pool umbrellas, pool loungers

Presidential Suite, 1 King Bed | Living area

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pet-friendly

Explore the area

Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

Playa Mujeres Golf Club
‪5 min drive‬
Punta Sam Ferry Terminal
‪7 min drive‬
Mujeres Beach
‪12 min drive‬
Isla Mujeres, Quintana Roo (ISJ)
‪93 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Preferred Club Junior Suite Ocean View Swim Out - Double

56 sq m
Partial ocean view
Sleeps 3
2 Double Beds

Preferred Club Master Suite Ocean Front

108 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean View

Exceptional

108 sq m
Ocean view
Sleeps 2
1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite - Two Queen Beds

Exceptional

Sleeps 3
2 Double Beds

Junior Suite Ocean View - King Bed

Excellent

56 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite Partial Ocean View - King

Wonderful

56 sq m
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite Garden View - King Bed

Exceptional

56 sq m
Sleeps 2
1 King Bed

Junior Suite Garden View - Double Beds

Exceptional

56 sq m
Sleeps 3
2 Double Beds

Junior Suite - King Bed

Excellent

Sleeps 2
1 King Bed

Junior Suite Ocean View - Double Beds

56 sq m
Ocean view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean Front - King Bed

56 sq m
Sea view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View

Wonderful

56 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean Front - Double Beds

56 sq m
Sea view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean View Swim Out - King

56 sq m
Partial ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean Front Private Pool

Exceptional

155 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite Swim Out - Double Beds

Exceptional

56 sq m
Sleeps 3
2 Double Beds

Junior Suite Swim Out - King Bed

Wonderful

56 sq m
Sleeps 2
1 King Bed

Deal of the Day

Exceptional

56 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

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About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Catch some rays on Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers 424 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. You'll find features like free WiFi in public areas, free valet parking, and a free manager's reception.

Free WiFi
Free valet parking
Enjoy international cuisine with garden views at Market Cafe, one of the property's 9 restaurants and 7 bars/lounges
Take a swim in the 2 outdoor pools or soak in the 4 spa tubs
Indulge with hot stone massages, body scrubs, or aromatherapy at Secrets Spa by Pevonia
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a private beach, an outdoor tennis court, and a gym
Guests have great things to say about the pool and the beach
5 minutes by car from Playa Mujeres Golf Club and 12 minutes from Mujeres Beach
Dogs welcome for a fee (restrictions apply)

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Sam property.

The property hosts a free manager's reception daily.

Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.

Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.

Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Bicycling

Fitness facilities

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking on site
Wheelchair-accessible parking available

Food and drink

9 restaurants and 1 coffee shop/cafe
2 poolside bars, 7 bars/lounges, 1 beach bar and 1 swim-up bar
Free daily reception
24-hour room service

Restaurants on site

Market Cafe
Oceana
Seaside Grill
Portofino
Bordeaux

Things to do

2 outdoor pools
4 hot tubs
Fitness classes
Basketball
Beach volleyball
Fitness centre
Free bike hire
Full-service spa
Kayaking
Mini golf
Nightclub
Outdoor tennis court
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Beach towels
Designated smoking areas (fines apply)
Mosquito nets

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer
Jetted bath
Private bathroom
Rainfall showerhead
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
iPod dock
Premium channels
Satellite channels

Food and drink

Free bottled water

Desk
Free local calls
Iron/ironing board (on request)
Laptop-compatible safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 65 per accommodation, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per accommodation, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Mujeres Secrets

Secrets Playa Mujeres

Secrets Playa Mujeres Resort

Secrets Resort Playa Mujeres

Secrets Playa Mujeres Golf Resort All Inclusive

Secrets Golf Resort All Inclusive

Secrets Playa Mujeres Golf

Secrets Playa Mujeres Resort Spa

Secrets Playa Mujeres Golf All Inclusive

Secrets Golf All Inclusive

Secrets Playa Mujeres Golf Resort All Inclusive

Secrets Golf Resort All Inclusive

Secrets Playa Mujeres Golf All Inclusive

Secrets Golf All Inclusive

Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive

Secrets Playa Mujeres Golf Spa Resort All Inclusive

Secrets Playa Mujeres Resort Spa

Secrets Mujeres Inclusive

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Suzanna

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at this resort. Loved the location and the beach was beautiful.

Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, beautiful area, all restaurants were great and good shows

Stayed 7 nights in Sep 2024

10/10 Excellent

Tavon

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really great place to stay at I love how the staff were considerate and polite. Bar tenders were excellent and servers.

Stayed 5 nights in Oct 2024

10/10 Excellent

Kaila

Travelled with partner, Travelled with group

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed everything

Stayed 5 nights in Oct 2024

4/10 Poor

Darcee

Travelled with group

17 Oct 2024

Disliked: Amenities, property conditions & facilities

The restaurants were not five star, not that great. There were places on the website that were open but when we got there they had been closed. We were without AC for over 24hrs and when we asked to get some kind of comp they said they couldn't because we went through Expedia not Hyatt, even though we are members of Hyatt they wouldn't give us anything.

Stayed 7 nights in Oct 2024

4/10 Poor

ERIC

16 Oct 2024

Stayed 4 nights in Sep 2024

6/10 Okay

Bindu

16 Oct 2024

Liked: Property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dinner was excellent! Portofino Restaurant. Our waiter Rigoberto was the best! Reason we ate their twice! Our hostess Vaness was very professional.

Stayed 4 nights in Oct 2024

6/10 Okay

Jeff

Travelled with family

14 Oct 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Good

Stayed 5 nights in Oct 2024

10/10 Excellent

Martha

14 Oct 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Ron, Visalia

13 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 6 nights in Oct 2024

8/10 Good

Christopher Kiat Kian

13 Oct 2024

Liked: Staff & service

Stayed 6 nights in Sep 2024

2/10 Terrible

Eliset

Travelled with partner

13 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities

AC Broke , they wouldn’t give correct information, compensation was lacking, theyre were only 3 amazing staffs, Francisco from Pool Bar, David from Oceana and a girl Celicia or something like that from Oceana

Stayed 7 nights in Oct 2024

8/10 Good

Sara

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I highly recommend visiting Secrets Playa Mujeres. They have a great variety of cuisine and dining options, the people and staffs are very friendly and helpful. However, I am giving 4 stars because our room's AC was not working, but the staff did a great job accommodating another room for us

Stayed 5 nights in Oct 2024

6/10 Okay

Skyler Faythe

Travelled with partner

12 Oct 2024

Liked: Amenities

Air conditioning didn’t work for 3 days, ants crawling in our bed, golf carts rarely picked us up to be transported around resort. Spoke with their chief concierge regarding our issues in which she said there was nothing she could do.

Stayed 7 nights in Oct 2024

4/10 Poor

Todd

Travelled with family, Travelled with group

12 Oct 2024

Disliked: Staff & service, amenities, property conditions & facilities

VIP services were awful. Air conditioning was out for 2 days in our room. So hot and humid! The complimentary CIP shopping trip was a catfish. They didn’t have a record of the spa package “upgrade “ they sold us. We will not stay here again.

Stayed 7 nights in Oct 2024

10/10 Excellent

Luiza

11 Oct 2024

Stayed 4 nights in Sep 2024

8/10 Good

Megan Genevieve

9 Oct 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner

5 Oct 2024

Liked: Cleanliness, staff & service, amenities

Highly recommend! The staff were exceptionally lovely, super helpful, and very friendly. The resort itself has heaps to do and is very well maintained. Food and drinks were delicious! Wish we could have stayed longer.

Stayed 3 nights in Sep 2024

10/10 Excellent

Soleini Morillo

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 3 nights in Sep 2024

8/10 Good

Jose Evelio

Travelled with partner

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a nice property but is going through some renovations.

Stayed 5 nights in Sep 2024

10/10 Excellent

Jacob

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

6/10 Okay

Bennett

2 Oct 2024

Stayed 5 nights in Sep 2024

2/10 Terrible

Omar

Travelled with partner

2 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Staff was great, definitely not a resort to be at if you are looking to have fun. Spent more time next door at dream as it was more eventful and upbeat. Resort was under construction bars close super early and have Little to no access to anything eventful after 6pm. Will not return

Stayed 4 nights in Sep 2024