The Charm Brighton Boutique Hotel and Spa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Family Suite Basement
Luxury Double with Seaview | Living area
Outdoor spa tub
Outdoor spa tub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • SEA LIFE Brighton
    5 min walk
  • Brighton Beach
    5 min walk
  • Brighton Pier
    6 min walk
  • London (LGW-Gatwick)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

King Suite Sea View with balcony

  • 26.4 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Compact Double Room

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Family Attic Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Luxury Double with Seaview

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Family Suite Basement

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

King Suite Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

Luxury Brighton bed & breakfast in Kemptown with a full-service spa
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a spa tub. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at The Charm Brighton Boutique Hotel and Spa. During your stay, you're just a quick walk from SEA LIFE Brighton. You'll find features like free WiFi in public areas and a full-service spa.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge with massages at The Charm Hot Tub
  • Services include luggage storage
  • Guests really like the accommodations for the cleanliness, overall comfort, and nice bathrooms
  • Steps from Volk’s Electric Railway and 5 minutes by foot from SEA LIFE Brighton
The Charm Brighton Boutique Hotel and Spa offers its guests a full-service spa. Public spaces have free WiFi. The luxury The Charm Brighton Boutique Hotel and Spa also features spa services, room service (during limited hours), and a front-desk safe.

This 5-star Brighton bed & breakfast is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8 AM to 10 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8 AM–10 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15 for adults and GBP 15 for children
  • Room service available

Things to do

  • Full-service spa

Conveniences

  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Spa

  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa tub fee: GBP 70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1003 reviews" "
Rating 8 - Good. 161 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property multiple times, rooms are wonderful and bed is very comfortable. Staff are friendly and helpful and breakfast is bountiful and very good quality!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a great rate on a huge room with beautiful bay window and a view of the sea. Couldn’t believe my luck. Would return even at full rate. Clean, comfortable, nice decor. Staff were friendly and really helpful with a billing issue with Expedia. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

NATALJA

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Dee

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect — walk to the pier, even the mall, lots of restaurants around. Staff very friendly and helpful. The only thing is the cleaning the room is inconsistent— sometimes they forget the bottled water, sometimes they forget to change the towel even if their rules are followed (towel in shower means change; towel hanging means will use again); sometimes they forget to replenish soap and toilet paper. I stayed there for a week snd every day was a different thing missing. Overall though, will definitely stay there again
Stayed 6 nights in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice property. We didn’t use all of the facilities but what we did use was very good. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The manager Danielle couldn't have been more helpful and friendly. We got early checkin at 2pm and the complementary Prosecco was chilled and ready in the room which was great as it was raining cats and dogs when we arrived. Parking is a little challenging but we did find a space on a street close to the hotel luckily. Room was lovely, shower great and bed super comfortable. Breakfast looked and tasted delicious. Would definitely recommend a stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bright, clean accommodation in an excellent location. Staff very helpful and fire friendly
Stayed 4 nights in Aug 2024

8/10 Good

serhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. The rooms are smaller than they look in the photos but otherwise, very nice and clean. Great shower and bedding. I gave it 4 star as when booking it was not very clear that anything that you want to use is an additional cost. The additional charges are premium!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2nts 2 rooms stay Rooms was spacious clean with AC Bathroom clean with fresh towels and bonus waterfall shower. Complimentary tea and coffee and water bottles. Staff was very helpful polite. We also ask for special request for ground floor as one of our family member was elderly, they accommodated our needs. Kids too enjoy the comfortable rooms Recommend for all ages. Everything was at the your doorstep Prime location. Thank you to the staff @the charms Brighton
Stayed 2 nights in Aug 2024

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the charm, reception team, easy walking distance to all amenities, lovely comfy room Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Nice clean spacious room. Had AC too. Breakfast was also very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola, Reading

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff were brilliant. Super location and a few minutes walk to the pier
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful hotel, fantastic staff and customer service and best breakfast weve ever had. Staff were so friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th Wedding Anniversary
Lovely clean, modern well equiped hotel with friendly staff and great breakfast, we enjoyed our stay there and will revisit in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to the Charm Hotel and the lady who checked us in remembered us! The welcome from all the staff was friendly and the service was excellent. The hotel serves a very good buffet breakfast and is ideally situated in Kemp Town, minutes from the sea and within a short walk of all Brighton has to offer. Very good value for money. We will definitely book there again.
Stayed 1 night in Aug 2024